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Top Remote Senior Customer Success Manager Jobs
The Customer Success Manager at Keeper will be responsible for nurturing client relationships, meeting revenue quotas, negotiating renewals, upselling, and ensuring customer satisfaction and security through Keeper's solutions. This role requires strong technical knowledge and the ability to manage a portfolio of clients effectively.
The Technical Success Manager will guide customers through their journey with the company, providing product enablement, coaching, and technical support to maximize the impact of their investment.
The Customer Success Manager will guide a portfolio of customers to achieve their workplace equity goals by building lasting relationships, advising on strategies, and ensuring compliance. They will engage with different teams to support customer needs and influence overall customer service strategy.
As a Customer Success Manager at Runway, you will be the primary contact for enterprise customers, ensuring they have a positive experience and derive maximum value from the company's services. Your role will involve onboarding customers, strategizing for engagement and growth, and leveraging analytics to monitor customer health and satisfaction. Key activities include collaborating with teams on customer support, documenting success stories, and translating customer feedback into insights for product improvement.
As a Customer Success Senior Manager, you will lead the Customer Success team, manage client relationships, oversee onboarding, implement retention strategies, assess team performance, collaborate across departments, and drive continuous improvement in customer experience.
Acceldata is seeking an Enterprise Customer Success Manager to accelerate customer success by fostering trusted relationships, driving adoption, and ensuring customer advocacy. Responsibilities include managing customer portfolios, improving adoption rates, coordinating workshops, and proactively addressing renewal risks.
The Customer Success Manager at Overstory is responsible for managing customer relationships from onboarding through the entire customer journey, ensuring customer success, influencing product roadmap, and renewing and expanding contracts. This role requires excellent communication, project management skills, and empathy.
The Customer Success Manager at Terrascope will help businesses implement their carbon management platform effectively, ensuring they achieve sustainability goals. Responsibilities include strategizing customer transformations, fostering long-term relationships, and coordinating across teams for execution excellence in cloud solutions.
As a Customer Success Manager at Eleos Health, you will enhance user engagement and product adoption across your accounts. You will lead upsell opportunities, understand client needs, monitor contract renewals, and work cross-functionally to meet customer goals, while conducting quarterly business reviews and presenting insights.
The Client Success Manager (CSM) at Storable's Storage Division manages client relationships in the self-storage sector, driving product adoption and satisfaction. Responsibilities include consulting on business goals, facilitating business reviews, monitoring usage patterns, liaising between clients and product teams, and sharing insights across teams to enhance solutions.
The Customer Success Manager at Overstory will build relationships with customers, manage onboarding processes, coordinate with teams for product delivery, renew contracts, and expand accounts while ensuring customer satisfaction and success.
As an Enterprise Customer Success Manager, you will manage relationships with high-profile clients, ensuring customer satisfaction and improved ROI for ControlUp's products. You will guide customers through their lifecycle with the company, coordinate resources, and act as a project manager to facilitate successful implementations while promoting effective use of the product suite.
The Customer Success Manager supports customers during product deployment and adoption, collaborating with teams across Sales, Support, and Engineering. Responsibilities include providing technical support, assessing customer requirements, coordinating critical issues, and designing product integration solutions.
The Customer Success Manager will build and maintain customer relationships to enhance retention and growth. Responsibilities include managing customer information, ensuring post-implementation support, organizing training sessions, and promoting user engagement to drive account renewals and growth opportunities.
As an Enterprise Client Success Manager, you will manage a portfolio of high-value clients in the healthcare industry, ensuring maximum value from the platform and driving adoption, satisfaction, and renewals. You will engage with executive-level stakeholders and oversee integration, problem-solving, and reporting.
As the Head of Customer Success, you will develop and implement a strategy for customer success and onboarding, build and lead a team to enhance customer experiences, streamline support processes, and work closely with leadership to execute on go-to-market strategies while leveraging data for improved customer retention and growth.
The Customer Success Manager will empower organizations by guiding them to achieve workplace equity goals, managing customer relationships, advising on strategies, ensuring compliance, driving product usage, and collaborating with teams to enhance customer satisfaction and success.
The Customer Success Manager will empower organizations to attain workplace equity by building strong customer relationships and guiding them through their equity goals. Responsibilities include advising on compliance, driving usage of tools, collaborating with multiple teams, and managing customer feedback and needs to ensure ongoing success and satisfaction.
The Customer Success Manager will guide a portfolio of customers to achieve workplace equity goals, build relationships for renewals and upsell opportunities, and communicate effectively about their needs and product updates. They will support various teams, participate in training on workplace equity, and influence customer service strategies as well as identify and implement solutions in the product.
As a Customer Success Manager at Syndio, you will build and nurture customer relationships, guide them in their workplace equity goals, and ensure ongoing compliance with product usage. This role involves working closely with various internal teams and participating in training to understand workplace equity better, aiming to enhance customer engagement and satisfaction.
The Client Success Manager at Array is responsible for managing and growing a portfolio of high-value accounts, ensuring client satisfaction and revenue growth through strategic partnerships and tailored solutions. They work closely with cross-functional teams to develop customized offerings that align with client goals and maintain an understanding of industry trends to support clients effectively.
Looking for a Customer Success Manager to drive customer retention, develop success plans, and support technical topics. Must have experience in renewal management and account management.
As a Manager in Customer Success at Nielsen, you will lead the Marketing Mix team to analyze advertising effectiveness and provide actionable insights to global clients. Your role involves building relationships, managing analytics projects, and translating complex data into impactful stories for clients, ultimately driving marketing efficiencies and value creation.
As a Customer Success Manager at Syndio, you'll build relationships with customers, guide them in achieving workplace equity goals, and ensure compliance. You will work with various teams to support customers throughout their journey while identifying their needs and proposing solutions. Your role includes engaging with C-suite executives and influencing customer service strategies within the company.
As a Customer Success Manager at MadKudu, you'll define account strategies, nurture relationships with executives, manage customer engagement, and oversee contract negotiations. Your success will ensure customers see significant value from their investments and help drive renewal and expansion efforts, particularly in the B2B marketing operations space.
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