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Top Remote Customer Success Manager Jobs

Reposted 12 Days AgoSaved
Remote
4 Locations
Senior level
Senior level
Payments • Software
The Senior Customer Success Manager will ensure customer satisfaction, manage post-sales activities, build relationships, and promote product adoption while supporting strategic customer goals.
Top Skills: ExcelMs Powerpoint
13 Days AgoSaved
Remote
United States
150K-170K Annually
Senior level
150K-170K Annually
Senior level
Software
The Senior Customer Success Manager will drive strategic success across enterprise accounts, ensuring onboarding, adoption, and expansion while developing customer relationships and providing product feedback.
Top Skills: Saas Solutions
13 Days AgoSaved
Remote or Hybrid
USA
101K-136K Annually
Senior level
101K-136K Annually
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
The Senior Customer Success Manager ensures positive relationships with enterprise customers, manages renewals and upsell opportunities, monitors customer risk, and leads business reviews to optimize product usage and drive retention.
Top Skills: Data AnalysisSalesforceZendesk
Reposted 14 Days AgoSaved
Remote
California, USA
Senior level
Senior level
Greentech • Software
The Senior Customer Success Manager will oversee client relationships, ensure product adoption, conduct reviews, manage escalations, and drive customer growth and retention.
Top Skills: AICustomer Relationship Management (Crm)GisMachine Learning
Reposted 14 Days AgoSaved
Remote
United States
Senior level
Senior level
Cloud • Software • Analytics
The Senior Customer Success Manager will strengthen client relationships, drive utilization of products, and promote customer success through proactive engagement and data-driven insights.
Top Skills: Customer Success ToolsData Analysis ToolsPresentation SoftwareSupply Chain Management Software
Reposted 14 Days AgoSaved
Remote
USA
103K-116K Annually
Senior level
103K-116K Annually
Senior level
eCommerce • Marketing Tech • Software
As a Senior Customer Success Manager, you'll drive success for enterprise customers by providing strategic guidance, cultivating relationships, and ensuring maximum value from the SMS marketing platform.
Top Skills: Data-Driven RecommendationsE-CommerceSaaSSms Marketing
Reposted 14 Days AgoSaved
Remote
US
Senior level
Senior level
Software
Manage strategic customers, provide product knowledge, develop success plans, and drive customer outcomes while supporting their digitalization journey.
Top Skills: AILow-Code Development PlatformSaaS
15 Days AgoSaved
Remote
United States
Senior level
Senior level
Marketing Tech • Sales
Own customer relationships and drive success by creating onboarding strategies, delivering training, and managing customer retention and growth. Engage with stakeholders, provide customer insights, and navigate complexities in enterprise accounts.
Top Skills: B2B SaasDemo ToolsSales Enablement Platforms
Reposted 12 Hours AgoSaved
In-Office or Remote
2 Locations
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Artificial Intelligence • Software
The Customer Success Senior Manager will lead the Customer Success team, manage client relationships, drive customer retention, and oversee onboarding and adoption of AI solutions.
Top Skills: HubspotSalesforce
Reposted 15 Days AgoSaved
Remote
USA
168K-221K Annually
Senior level
168K-221K Annually
Senior level
Cybersecurity
The Senior Customer Success Manager will manage strategic relationships with enterprise customers, support renewals, and drive product usage while collaborating internally to ensure success planning.
Top Skills: AWSAzureContainersGCPKubernetes
Reposted 16 Days AgoSaved
Remote
USA
115K-135K Annually
Senior level
115K-135K Annually
Senior level
Cloud • Software
Manage enterprise customer relationships to enhance adoption and success using Sauce Labs products, providing strategic guidance and support.
Top Skills: AppiumGainsightSelenium
Reposted 24 Days AgoSaved
Remote
United States
Senior level
Senior level
Software
Manage large institutional partnerships, ensuring client success through strategic consulting, project management, and collaboration with internal teams.
Top Skills: GainsightSalesforce
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Reposted 12 Hours AgoSaved
In-Office or Remote
Seattle, WA, USA
Mid level
Mid level
Artificial Intelligence • Software
As a Customer Success Manager, you will build relationships with clients, manage technical issues, oversee installations, and advocate for customer needs.
Top Skills: Enterprise It InfrastructureLinuxNetworkingS3Storage
One Month AgoSaved
Remote
United States
Senior level
Senior level
Software • Agriculture
The Customer Success Manager guides agribusiness clients through onboarding and adoption of Ever.Ag's solutions, fostering relationships, driving value, and advocating for client needs to influence product development.
22 Days AgoSaved
Remote
United States
115K-160K Annually
Senior level
115K-160K Annually
Senior level
Productivity • Software • Conversational AI
The Senior Customer Success Manager at Twilio leads customer relationships post-sales, drives product adoption, and ensures customer satisfaction by tailoring strategies to meet customer goals and enhance account growth.
Reposted 22 Days AgoSaved
Remote
USA
129K-165K Annually
Senior level
129K-165K Annually
Senior level
Artificial Intelligence • Big Data • Fintech • Machine Learning
The Customer Success Manager builds relationships with customers, addresses business challenges, demonstrates product value, and champions customer needs for Sift's Digital Trust & Safety solutions.
Top Skills: APIsSaaS
23 Days AgoSaved
Remote
United States
128K-192K Annually
Senior level
128K-192K Annually
Senior level
Cloud • Information Technology • Insurance • Software • Analytics
The Senior Customer Success Manager drives customer engagement and satisfaction by fostering relationships, managing accounts, and ensuring clients maximize their investment in Guidewire solutions.
Top Skills: AICloud-Native SolutionsGuidewire Insurancesuite
23 Days AgoSaved
Remote
United States
128K-192K Annually
Senior level
128K-192K Annually
Senior level
Cloud • Information Technology • Insurance • Software • Analytics
The Senior Customer Success Manager will develop strategic account plans, foster customer relationships, drive engagement and retention, and ensure customer satisfaction with Guidewire solutions.
Top Skills: Cloud TechnologiesGuidewire Insurancesuite
Reposted 23 Days AgoSaved
Remote
2 Locations
Senior level
Senior level
Digital Media
The Senior Customer Success Manager at Vidyard will stabilize at-risk accounts, manage the renewal lifecycle, and collaborate cross-functionally to enhance customer success outcomes.
Top Skills: ClayEverafterGongHubspotIntercomLookerMetbaseSalesforceStatisfyZendesk
Reposted 24 Days AgoSaved
Remote
2 Locations
90K-122K Annually
Senior level
90K-122K Annually
Senior level
Cybersecurity
The Senior Customer Success Manager oversees enterprise customer accounts, fostering success through strategic engagements and collaboration, while ensuring customer needs align with company objectives.
Reposted 24 Days AgoSaved
Remote
2 Locations
180K-220K Annually
Senior level
180K-220K Annually
Senior level
Fintech • Information Technology • Payments
The Senior Customer Success Manager will manage enterprise accounts, drive growth and retention, oversee onboarding, and collaborate with Product teams.
Reposted 20 Days AgoSaved
Remote
United States
Junior
Junior
Legal Tech • Software
As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.
Top Skills: Legal Practice Management SoftwareSaaS
Reposted 22 Days AgoSaved
Remote
United States
Mid level
Mid level
Information Technology • Analytics
The Customer Success Manager supports customers throughout their journey, fostering relationships, managing account health, and ensuring optimal usability of solutions to drive retention and growth.
Top Skills: Customer Success SoftwareData Integration ToolsEhr SoftwareSales Software
Reposted 20 Days AgoSaved
Remote
USA
Senior level
Senior level
Big Data • Machine Learning • Software • Analytics
The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.
Top Skills: PythonRSparkSQL
Reposted 6 Months AgoSaved
Remote
29 Locations
Mid level
Mid level
Software
The Senior Customer Success Manager will build long-term relationships with customers, guide them from onboarding to renewal, monitor account health, and advocate for customer needs within the company.
Top Skills: SaaS
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