Top Remote Customer Success Manager Jobs
The Senior Customer Success Manager at Syndio is responsible for building and maintaining relationships with high-profile clients to achieve workplace equity objectives. This role involves acting as a trusted advisor, guiding clients through compliance needs, product usage, and strategic planning. Collaboration with various teams is essential to ensure a seamless customer journey, as well as providing insights to shape customer service strategies and optimizing client engagement.
As a Senior Customer Success Manager at Syndio, you will build and maintain relationships with high-profile clients, guiding them in workplace equity strategies and ensuring their compliance. You will collaborate with various teams within the company, provide advanced analysis, and contribute insights to enhance client satisfaction and drive product improvements.
The Senior Customer Success Manager at People.ai acts as a trusted advisor for enterprise and mid-market customers, overseeing account planning and success strategies. The role focuses on driving customer adoption by identifying expansion opportunities and ensuring measurable outcomes. Key responsibilities include maintaining relationships, executing engagement strategies, and collaborating with internal teams to optimize customer success and retention.
The Senior Customer Success Manager at Syndio will oversee relationships with high-profile clients, guiding them through workplace equity strategies, ensuring compliance, and enhancing the use of equity tools. The role involves collaborating with cross-functional teams to drive customer satisfaction, retention, and product innovation based on client feedback.
As a Senior Customer Success Manager at Syndio, you'll build relationships with key decision makers, guiding them on workplace equity strategies and ensuring compliance. You'll mentor clients, analyze their needs, collaborate with cross-functional teams, and shape customer service strategies while providing expert insights on workplace equity legislation.
As a Senior Customer Success Manager, you will manage customer relationships, ensure product adoption, drive renewals and expansions, analyze customer journeys, and collaborate with various teams to enhance customer experience.
The Senior Customer Success Manager will drive positive outcomes for customers by managing their entire journey from onboarding to activation and upsell, ensuring they receive exceptional value and advocating for their needs to product teams. The role emphasizes building long-term partnerships rather than transactional relationships, amid an exciting environment focused on AI applications.
As a Senior Customer Success Manager at Simpplr, you'll manage complex client relationships post-sales, driving user adoption and achieving customer objectives. You'll serve as a trusted advisor, fostering engagement, advocating for customer needs, and executing strategic initiatives for long-term success.
The Senior Customer Success Manager at Venn will act as a primary contact for clients, driving platform adoption and ensuring successful execution of campaigns. Responsibilities include managing client relationships, providing training, tracking engagement, and enhancing partnership through data insights while collaborating with cross-functional teams.
The Client Success Manager (CSM) serves as a trusted advisor for mid-to-large enterprise clients, focusing on driving client success through performance reporting, campaign strategy, and client communication. Responsibilities include managing client relationships, leading campaign planning, troubleshooting, and advocating for client needs. The CSM is also responsible for updating revenue forecasts and reviewing client health to identify expansion opportunities.
The Senior Customer Success Manager will drive customer loyalty and implementation of Trellix solutions, consulting with customers at all levels. This role focuses on developing trusted relationships, managing customer success plans, overseeing onboarding, and ensuring satisfaction by promoting best practices and product usage. Key tasks include collaborating with sales for smooth transitions, handling escalations, and identifying risks to customer outcomes.
The Enterprise Senior Customer Success Manager at Kasada will focus on building and maintaining successful relationships with enterprise customers, providing strategic guidance and ensuring maximum value adoption of Kasada's cybersecurity solutions. The role involves analyzing customer health metrics, collaborating with cross-functional teams, and addressing critical customer issues to enhance the overall customer experience.
The Client Success Manager at ExecOnline is responsible for managing client relationships, ensuring client satisfaction, and supporting clients in achieving their objectives. This role involves coordinating with account management and cross-functional teams, evaluating client engagement, and facilitating client interactions effectively.
The Senior Customer Success Manager at Relyance AI will manage customer relationships post-implementation, ensuring adoption, retention, and expansion of services. Responsibilities include conducting meetings with executives, identifying customer needs for success, capturing feedback, collaborating with sales on renewals, and contributing to the development of the Customer Success organization.
The Senior Customer Success Manager will partner with Enterprise customers to drive ROI, educate on product features, and advocate for customer needs within the company. Responsibilities include managing customer portfolios, enhancing product adoption, and collaborating with sales to secure renewals while providing a seamless customer experience.
The Client Success Manager will engage proactively with clients to ensure they derive value from Aspire's SaaS solutions, fostering relationships that enhance retention and loyalty. Responsibilities include developing success plans, monitoring client health, and collaborating across teams to optimize service delivery and identify upselling opportunities.
The Sr. Manager of Customer Success will lead, mentor, and manage the Customer Success Team, driving customer health scores, product adoption, and collaboration with other departments. Responsibilities include recruiting and training customer success staff, achieving performance metrics, managing escalations, and developing strategies for tech-touch customer engagement.
The Senior Customer Success Manager will manage customer relationships for SnapLogic's North America West Enterprise clients, overseeing onboarding, renewals, upsell opportunities, and ensuring customer success with the SnapLogic Intelligent Integration Platform.
Serve as the primary point of contact for customers coordinating interaction with various groups, monitor customer health and engagement, identify growth opportunities, build relationships, deliver feedback internally, and guide customers through onboarding and deployment processes.
Lead and mentor a team of Customer Success Managers, ensuring they hit their KPIs and maintain high performance. Develop customer implementation strategies, improve workflows, and represent the team at client meetings. Ensure client satisfaction and implement best practices for customer success operations.
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The Manager of Enterprise Customer Success will lead a team of six CSMs, focusing on customer satisfaction, retention, product adoption, and expansion within enterprise accounts. Responsibilities include coaching the team, developing customer success strategies, managing renewals, and acting as an executive sponsor for key accounts, while collaborating cross-functionally to enhance customer experiences.
As a Senior Manager of Customer Success at SOCi, you will lead and mentor a team of Customer Success Managers to enhance customer experiences and maximize the value of SOCi's SaaS platform. Responsibilities include overseeing customer success initiatives, managing enterprise-level client relationships, collaborating with various departments, and refining processes to ensure retention and growth.
The Head of Customer Success will lead the Enterprise Customer Success team at Fundraise Up, focusing on large non-profit accounts. Responsibilities include developing workflows, mentoring Customer Success Managers, executing account growth strategies, and building relationships with high-level stakeholders to drive engagement and retention.
The Sr. Manager of Customer Success will lead customer engagement, enhance team performance, and ensure exceptional service. Responsibilities include coaching teams, monitoring KPIs, and collaborating cross-functionally to improve customer journeys and retention. This role emphasizes strategic leadership in managing customer success initiatives.
The Manager of Customer Success will enhance customer relationships, lead a team, and implement growth strategies. Responsibilities include coaching the team, managing customer accounts, ensuring data accuracy in the CRM, conducting business reviews, and collaborating with product and marketing teams to improve customer experience and retention.
Top Companies Hiring Remote Customer Success Managers
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