Top Remote Customer Success Manager Jobs
The Customer Success Manager ensures timely renewals, drives retention strategies, and manages customer relationships. They analyze customer data to mitigate churn risks, negotiate contracts, and advocate for customer needs while collaborating with teams to enhance service delivery.
As a Senior Customer Success Manager at xSuite, you will foster customer relationships, support users transitioning from sales to active use of products, and present solutions. Responsibilities include regular communication with clients, coordinating sales efforts, and preparing reports.
The Senior Customer Success Manager will ensure OfferFit customers succeed with the product, drive renewals and upsells, execute use cases, and contribute to product development. The role involves conducting analysis, building presentations, and maintaining executive relationships with customers to maximize business value from OfferFit.
As a Client Success Manager at Amaze, you will manage client relationships, oversee their onboarding process, and ensure successful delivery of solutions. You will work closely with various teams to track account metrics and maintain high service standards while striving to meet performance targets.
The Engagement Manager, Customer Success is responsible for onboarding and growing enterprise clients by pitching Zinier’s innovative Field Service Platforms, ensuring timely project delivery, and collaborating with sales and development teams to drive customer success and satisfaction.
As a Senior Customer Success Manager at CoLab, you'll ensure customer success by deepening understanding of their business outcomes and guiding them in maximizing value from CoLab's products. You'll communicate the business impact of product adoption and hold customers accountable to actions necessary for achieving their goals, while establishing strong relationships at all organizational levels.
As the Manager of Customer Success for Enterprise Services, you will lead a team of Customer Success Executives, ensuring customer success and renewals, driving adoption and retention of accounts, and overseeing performance metrics. You will also be involved in strategy development, employee management, and enhancing customer relationships while leading best practices and governance aligned with QGenda’s solutions.
As a Client Success Manager, you will ensure client success by aligning services with business objectives, fostering relationships, monitoring account health, and optimizing services. You will also drive satisfaction, manage renewals and upselling opportunities, and analyze client feedback to enhance service quality.
The Senior Customer Success Manager at BetterCloud is responsible for overseeing the post-sale relationships of 15-25 customer accounts, ensuring they achieve their goals with the software. This role involves onboarding customers, providing ongoing engagement, gathering feedback, and advocating for customer needs, all while maintaining strong relationships and driving customer satisfaction.
The Senior Manager of Customer Success will lead the customer success team, focusing on customer satisfaction and retention. Responsibilities include developing customer success strategies, mentoring the team, leveraging data to drive insights, managing customer escalations, and collaborating with various teams for customer advocacy and growth opportunities.
As a Senior Customer Success Manager, you will guide clients towards workplace equity by building relationships, advising on strategies, and driving the usage of equity tools while collaborating with various teams to enhance client satisfaction and retention.
The Client Success Manager will be the voice of the client, addressing program questions, managing client interactions, and training on the PerformLine platform. Responsibilities include conducting Quarterly Business Reviews, optimizing program performance, and identifying sales opportunities for renewals and upsells.
As a Client Success Manager, you will manage customer accounts, implement Success Programs, contribute to revenue growth, facilitate onboarding, train clients, minimize churn, and provide project management support.
As a Customer Success Manager, you will nurture client relationships, ensure seamless engagement and satisfaction, collaborate with sales and operations, and manage process improvements. You will also solve any client issues and help enhance service delivery using no-code tools like Zapier, Calendly, and Jotform.
The Senior Customer Success Manager is responsible for ensuring customer satisfaction and retention by driving the adoption of the company's software, developing account expansion strategies, consulting with customers, renewing contracts, onboarding new customers, and creating feedback loops with product management.
Customer Success Managers at Trella Health support customers during their journey, ensuring account health and retention. They build relationships, help customers understand solutions, and assist with challenges while driving optimal usability and achieving retention goals.
As the Manager of Customer Success focused on the Public Sector, you will lead a team of Customer Success Engineers, ensuring customer onboarding, adoption, and value realization across Cribl's products. You will drive team performance, conduct customer health checks, and collaborate with cross-functional teams to enhance customer success and operational efficiency.
The Senior Customer Success Manager will drive customer satisfaction and retention by managing relationships with enterprise clients, securing expansion opportunities, and ensuring the Aria billing platform meets client needs. The role involves collaborating with cross-functional teams and proactively addressing customer concerns.
The Senior Client Success Manager is responsible for driving post-sale servicing and client retention by building strong relationships, providing training, analyzing data, and developing insights for clients in the AdTech space. The role involves managing a diverse client portfolio and mentoring junior team members.
The Senior Client Success Manager will lead the growth, change, and success for clients using Popmenu’s Max platform. They will ensure client adoption and retention, provide support to restaurant owners, create enablement materials, and act as a liaison between clients and internal teams.
The Manager of Customer Success at Five9 will develop and lead a team to implement strategies aimed at enhancing customer satisfaction and retention. The role involves mentoring Customer Success Managers, executing customer management initiatives, and working with cross-functional teams to improve the customer experience.
As a Senior Manager of Customer Success at CyberFortress, you will lead a team of Customer Success Managers, engage in strategic leadership and hands-on customer management. Your role includes driving customer satisfaction, optimizing team performance, managing client relationships, overseeing customer onboarding and training, and advocating for customer needs while pursuing upselling opportunities.
The Partner Success Manager II at eHealth plays a critical role in managing strategic partner accounts, focusing on business growth, customer acquisition, and partner success. The manager develops strategies, builds relationships, identifies challenges, and ensures a high-quality service experience for partners, while also mentoring junior staff and addressing various technical and operational needs.
Lead and mentor a team of Customer Success Managers, ensuring they hit their KPIs and maintain high performance. Develop customer implementation strategies, improve workflows, and represent the team at client meetings. Ensure client satisfaction and implement best practices for customer success operations.
The Head of Customer Success will lead the Enterprise Customer Success team at Fundraise Up, focusing on large non-profit accounts. Responsibilities include developing workflows, mentoring Customer Success Managers, executing account growth strategies, and building relationships with high-level stakeholders to drive engagement and retention.
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