Top Remote Jobs in Cleveland, OH

Leads global technology sourcing strategies across software, SaaS, cloud, infrastructure, hardware, telecommunications, cybersecurity, and related services. Manages high-value competitive sourcing, negotiations, contracts, supplier relationships, risk mitigation, stakeholder alignment, and procurement transformation. Analyzes spend and market trends to deliver savings and value while ensuring governance, compliance, continuity, and supplier performance. Provides strategic guidance to sourcing managers and engages senior leaders and global technology suppliers.

Build and close outbound enterprise sales pipelines for a new payroll-giving scholarship program. Sell consultatively to HR, Total Rewards, Benefits, CSR, Finance, Legal, Payroll, and executive stakeholders at employers with 10,000+ employees. Explain payroll deduction and tax-credit mechanics, manage complex implementations, support successful program launches, and capture market intelligence to shape messaging, ideal customer profiles, and the go-to-market playbook.

Develop, configure, and implement baseline and custom ServiceNow applications, enhancements, scripts, workflows, and integrations. Advise teams on platform architecture and best practices, analyze performance issues, support multiple instances and domains, and collaborate with business and technical stakeholders to translate requirements into solutions. Work independently within Agile/Scrum teams while supporting federal clients and maintaining platform stability.

Develop, configure, and implement baseline and custom ServiceNow applications and enhancements for federal clients. Responsibilities include scripting, platform architecture, performance optimization, requirements analysis, technical advising, customer support, and Agile/Scrum development. The role requires maintaining development standards, supporting multiple instances and domains, facilitating application rollouts, and integrating business and technical requirements into stable enterprise solutions.

Lead the architecture, development, customization, integration, deployment, and optimization of ServiceNow solutions for federal projects. Develop workflows, scripts, widgets, and integrations across ServiceNow modules; ensure security, compliance, scalability, and performance. Lead and mentor developers, collaborate with stakeholders, troubleshoot issues, document solutions, and support Agile delivery practices.

Lead full-funnel growth marketing for ZyraTalk, owning acquisition, GTM launches, marketing operations, and customer retention. Execute paid search, SEO, landing page optimization, reporting, cross-sell campaigns, and onboarding cadences. Partner with Sales, BDRs, Product, and Marketing Ops to drive SALs, pipeline contribution, and reduce churn.

Manage lifecycle marketing automation programs across acquisition, nurture, conversion, onboarding, retention, expansion, and cross-sell. Build and optimize campaigns in Marketo and related platforms, handling segmentation, personalization, scheduling, QA, tracking, attribution, and troubleshooting. Collaborate with Growth, Sales, RevOps, Product, Customer Marketing, copywriting, design, and analytics teams to improve conversion, retention, pipeline velocity, customer value, and campaign ROI.

Drive end-to-end delivery and continuous improvement of healthcare payments products (HSA debit rails, ACH/RTP, claims reimbursement, real-time notifications). Lead Agile execution, discovery, and cross-functional collaboration; use AI-enabled workflows for research and synthesis. Measure and optimize payment metrics (authorization/decline rates, error rates, cost-per-transaction) and translate customer insights into testable product improvements.

Owns strategy, multi-year roadmap, and business outcomes for a high-visibility digital platform modernization initiative. Leads legacy-system migration, customer workflow transformation, product metrics, analytics-driven iteration, and complex go-to-market execution. Partners closely with engineering, UX researchers, designers, business stakeholders, and executives to create seamless user experiences. Uses generative AI to accelerate discovery and documentation, influences organizational alignment, and mentors junior product managers.

Performs investor accounting reconciliations, reviews investor and loan-servicing reports, analyzes remittance differences, and resolves discrepancies in custodial accounts. Validates data from other departments, researches reconciling items under Regulation AB deadlines, supports reporting activities, and completes special projects. Requires investor reporting knowledge, one to three years of related experience, intermediate Excel and Access skills, strong organization, attention to detail, communication, and analytical abilities.

Manage mortgage servicing counterparty relationships, including senior stakeholder communications, investor presentations, servicing requirements, portfolio and loan data analysis, quality control, compliance, deliverable tracking, and issue escalation. Coordinate servicing transfers, process improvements, change management, documentation, and corrective actions across internal departments and external investors. Analyze portfolio performance and recommend service delivery improvements while maintaining data integrity, confidentiality, and regulatory compliance.

Join a research and advisory pipeline for an asset-management startup building an auditable reasoning engine. Advise on agentic AI, world models, interpretability, and systemic risk. Help shape research direction, identify failure modes and guardrails, and provide scholarly evidence (papers, GitHub, Google Scholar) and a short written response to demonstrate expertise.

Provide technical customer support across iOS, Android, and web platforms. Troubleshoot issues, reproduce and document bugs, identify trends, escalate urgent problems, and communicate customer feedback and feature requests to Product and Engineering. Manage a high ticket volume with empathy, explain technical concepts clearly, and collaborate with Product, Engineering, Marketing, Analytics, and Trail Data Operations. Experience with support tools, AI support bots, public support content, languages, or mapping applications is beneficial.

Build software that productizes enterprise mortgage-lender onboarding. Responsibilities include automated tenant provisioning, configuration-as-code, environment promotion, data migration from legacy systems, reconciliation reporting, multi-tenant feature rollouts, smoke tests, conformance suites, and infrastructure or CI/CD improvements. The role spans backend, frontend, cloud infrastructure, security, reliability, and collaboration with implementation teams.

Build and operate full-stack, production-ready systems: design and ship AI-native mortgage automation, integrate third-party lending APIs, and architect scalable AWS infrastructure and job processing. Mentor engineers and ensure security, observability, and high reliability.

Performs investor accounting reconciliations for principal, interest, taxes, and insurance accounts; researches reconciling items and remittance differences; validates interdepartmental data; resolves discrepancies; maintains custodial cash accuracy; and supports reporting deadlines and special projects. The role requires investor reporting knowledge, attention to detail, intermediate Excel and Access skills, and one to three years of related experience.

Manage mortgage servicing counterparty relationships, including investor communications, presentations, requirements documentation, portfolio and loan data analysis, quality control, compliance, process improvement, and change management. The role coordinates internal and external stakeholders, tracks deliverables, evaluates service risks, supports loan servicing transfers, and recommends improvements to portfolio performance and service delivery.

This role involves developing broker/seller relationships, facilitating loan processes, ensuring compliance, and providing customer service in the mortgage industry.