Top Remote Jobs in Cleveland, OH

Provides field-based automotive diagnostic, repair, and technical support to GM dealerships. Resolves escalated vehicle issues, supports potential repurchase cases, evaluates dealership service readiness, trains dealer personnel, manages dispatch cases, and communicates product-quality findings to GM engineering and service teams. The role also supports warranty-cost reduction, dealer comeback processes, customer relationships, arbitration matters, and technician recruitment while traveling frequently throughout the assigned territory.

Build and improve the Enterprise AI operating model through AI-enabled processes, operational reporting, knowledge management, stakeholder forums, intake governance, and asset registry oversight. The role translates complex program information into executive narratives, coordinates decision-making, enables cross-functional alignment, and continuously improves planning, prioritization, governance, communication, and execution mechanisms.

Provides proactive technical account management for strategic cybersecurity customers. Responsibilities include customer onboarding, platform training, health checks, issue resolution, escalation management, success planning, knowledge-base development, renewal-risk mitigation, and expansion support. The role serves as a customer advocate while collaborating with support, engineering, and sales teams. Candidates need cloud, application infrastructure, security, incident response, forensics, networking, and cloud architecture expertise, along with strong communication and customer-success skills.

Designs and maintains large-scale production infrastructure across Linux, Windows, VMware, OpenStack, Docker, and Kubernetes environments. The role administers bare-metal servers and virtual machines, develops automation using Python, Go, and PowerShell, troubleshoots hardware and virtualization issues, and supports incident response through an on-call rotation. Responsibilities also include technical architecture, networking, configuration management, documentation, post-mortems, and applying AI tools to improve operational workflows.

Leads Shield AI’s Enterprise Data delivery organization, managing data engineering, analytics engineering, domain enablement, and governance teams. Translates enterprise data strategy into sequenced roadmaps, manages priorities, capacity, dependencies, risks, and stakeholder expectations, and ensures production-ready, governed data products. Partners with architecture, platform engineering, security, and business leaders on technical tradeoffs, data quality, lineage, reliability, and investment priorities. Also owns hiring, coaching, performance development, delivery metrics, and continuous improvement of the data operating model.

Owns Shield AI’s website user experience and content journeys across key audience personas. Maintains and publishes WordPress content, builds digital experiences, improves navigation and conversion paths, and partners with agencies, designers, product marketers, communications, recruiting, and business stakeholders. Monitors web performance and user behavior while ensuring accessibility, SEO, brand, quality, and performance standards. Uses AI-enabled workflows and manages multiple web updates, launches, and stakeholder requests.

Lead the global Revenue Readiness function by establishing its strategy, operating model, governance, learning infrastructure, and multi-year roadmap. Build scalable onboarding, enablement, reinforcement, content, measurement, and change-readiness programs across revenue teams. Advise senior GTM leaders, prioritize investments, coordinate cross-functional initiatives, manage the learning ecosystem, and develop the Revenue Readiness team in a scaling B2B SaaS organization.

Partners with go-to-market leaders to analyze sales performance, pipeline, forecasts, seller productivity, and operational metrics. Leads cross-functional initiatives, improves sales processes, CRM hygiene, CPQ practices, reporting, workflows, and account coverage. Builds executive dashboards and practical recommendations, using Salesforce, spreadsheets, AI, automation, and analytics to improve sales execution and measurable business outcomes.

Administer learning and readiness platforms, including learning paths, assignments, cohorts, certifications, assessments, and reporting. Coordinate training calendars, launches, enrollment, facilitators, communications, onboarding programs, and learner follow-up. Maintain content governance, metadata, versioning, and archival standards. Produce dashboards tracking completion, proficiency, certifications, and readiness gaps while partnering cross-functionally to improve operational efficiency and learner experience.

Leads GoodRx’s consumer subscription growth, pricing, monetization, and economic strategy. Develops analytical frameworks, evaluates customer behavior and unit economics, identifies growth opportunities, and shapes product, packaging, investment, and experimentation priorities. Partners with Product, Finance, Pricing, Marketing, Analytics, and Design leaders to solve ambiguous business problems, influence senior decisions, and improve acquisition, engagement, retention, lifetime value, and profitability.

Own the vision, strategy, and roadmap for Vercel’s Dashboard, evolving it into a personalized, agent-powered control plane. Define agent interactions, proactive insights, information architecture, and cross-product design patterns. Partner with engineering and product teams to optimize performance and consistency, while running experiments and analyzing onboarding, adoption, and engagement metrics. The role requires experience building developer-facing dashboard or control-plane products, with strong product design, analytics, and AI perspectives.

Leads the East enterprise sales team, driving quota attainment, account-based execution, forecasting discipline, win-rate improvement, and complex deal strategy. Manages, coaches, and performance-manages Account Executives while developing scalable sales processes and enterprise go-to-market motions. Partners cross-functionally with Marketing, Product, RevOps, Enablement, Solutions Engineering, Legal, and Customer Success to improve deal velocity, customer engagement, and segment performance.

Drive complex cross-functional initiatives, identify operational opportunities, build scalable workflows, analyze data, and deliver measurable improvements. The role owns initiatives from scoping through execution, coordinates stakeholders without formal authority, designs scalable systems and processes, and provides structured recommendations to support pod and organizational priorities.

Plan, execute, and optimize multi-channel B2B demand generation and ABM campaigns for the mid-market segment. Partner with content, product marketing, marketing operations, sales, and analytics teams to align targeting, messaging, enablement, and pipeline goals. Manage webinars, sales plays, direct mail, and other channels; monitor performance, conduct testing, optimize spend, maintain reporting, and translate campaign data into actionable recommendations. Use AI tools to improve personalization and execution.

Support the Chief Product Officer and Chief Technology Officer by managing calendars, travel, communications, meetings, events, and confidential priorities. Lead the Pakistan-based technical executive assistant team supporting Product and Technology leadership, establishing service standards, coverage models, and development paths. Coordinate across time zones, maintain organizational documentation, anticipate executive needs, and assist with special projects and cross-functional initiatives.

Handle inbound cancellation calls and outbound lapse recovery to retain life insurance policyholders. Assess customer needs, recommend solutions, document interactions, meet call center KPIs, and maintain product knowledge while delivering empathetic, accurate service.

Conduct outbound and inbound calls to welcome new policyholders, verify policy information, collect initial premiums, explain benefits, and warm internet-generated leads for the sales team. The role also handles paperwork, correspondence, policy-service corrections, customer activity records, and special outbound campaigns. Success requires strong phone and customer-service skills, accurate CRM and payment handling, confidentiality, organization, mathematical ability, and calm decision-making in a remote environment.

Designs and delivers virtual sales training for Individual Market teams, analyzes performance data and market trends, prepares agency reports, and advises sales leaders on training effectiveness. The role supports assigned territories, identifies skill gaps, develops training solutions, aligns initiatives with organizational goals, and manages multiple priorities independently in a remote environment.