Top Remote Jobs in Cincinnati, OH

Provides rapid technical support for hardware, software, networking, cloud, and Microsoft platform issues. Resolves and triages tickets, prioritizes customer requests, assigns escalations, schedules service appointments, documents solutions, answers support calls, and improves help desk and dispatch processes. The role requires strong troubleshooting, communication, customer service, and ticket-management skills across Windows, macOS, Linux, Microsoft 365, Office 365, and Azure environments.

Develops and governs strategic pricing policies, models, deal structures, and commercialization strategies for services and software offerings. Conducts competitive benchmarking, elasticity studies, scenario and financial analyses, and evaluates revenue, margin, and customer lifetime value impacts. Integrates pricing with CPQ, CRM, ERP, and analytics systems while establishing governance processes. Partners with sales, finance, marketing, product operations, and executives, and creates training to support value-based pricing and services growth.

Leads Development’s data and systems operations, including CRM and WeGive administration, platform integrations, data hygiene, reporting, governance, troubleshooting, documentation, and staff training. Manages the Constituent Records Management team and Business Solutions Analyst, oversees vendor relationships, validates system updates, supports donor-data security and compliance, and translates technical issues into operational recommendations for leadership.

Leads paid social creative strategy across multiple client accounts, overseeing testing agendas, creative roadmaps, performance analysis, and client presentations. Manages and develops strategists and designers while translating data into actionable creative recommendations. Partners with media, analytics, and account teams, champions AI-enabled workflows, and stays current on paid social platforms, ad formats, and creative trends. The role also supports client growth, pitches prospective clients, and ensures high-quality strategic and creative deliverables.

Provides L3 technical support for enterprise distributed systems, troubleshooting configuration, hardware, product, and customer issues. Partners with engineering on resolution and root cause analysis, builds support tooling and services, participates in global on-call rotations, and collaborates with Customer Success to improve customer satisfaction. Requires expertise in Linux, Kubernetes, cloud platforms, containerization, Bash or Python, and distributed systems, with AI tooling experience preferred.

Leads strategic pricing for services and solutions by developing pricing policies, competitive benchmarks, deal structures, and financial models. Partners with Sales, Finance, Marketing, Product Operations, and executives to align pricing with commercialization, profitability, and customer growth goals. Oversees pricing system integration, governance, scenario analysis, training, and continuous improvement across customer segments. Requires expertise in services and software subscriptions, market analysis, revenue and cost recognition, profitability assessment, and pricing strategy transformation.

Develop and maintain full-stack security infrastructure features, expand PKI, PAM, and KMS products, collaborate directly with enterprise customers, and explore AI applications for secrets management. The role requires deep JavaScript ecosystem expertise, particularly React.js, Node.js, and TypeScript, with Go and DevOps experience preferred. This is a primarily remote role for candidates in specified regions who can work U.S. hours.

Advises banks and credit unions on Banking AI strategy, technology deployment, governance, branch transformation, and maturity assessment. Leads discovery sessions, executive workshops, phased rollout planning, and strategic planning engagements. Acts as a banking industry subject matter expert for prospects, customers, sales, product, marketing, and customer success teams. Develops thought leadership and represents the company at industry events while helping financial institutions align technology investments with growth and operational goals.

Lead full-cycle SAP Business One implementations, translating customer requirements into functional and technical designs. Manage project deliverables, timelines, risks, troubleshooting, and stakeholder communication while serving as a subject matter expert. Conduct gap analyses, optimize business processes, mentor junior consultants, and support pre-sales through demonstrations, discovery calls, and solution proposals. The role requires strong SAP Business One expertise, database and reporting skills, client orientation, leadership, and willingness to travel.

Administers worldwide health and welfare benefit programs, supports employees and retirees, manages vendor relationships, and ensures regulatory compliance. Coordinates enrollment, communications, filings, reporting, financial tracking, and process improvements. Researches benefit trends and legislation, supports strategy development, prepares management reports, and provides guidance on benefit policies and life events.