Top Remote Jobs in Baltimore, MD

Own product execution for a U.S. Air Force civil engineering systems portfolio. Responsibilities include maintaining and prioritizing the backlog, writing user stories, developing release plans, organizing delivery schedules and documentation, leading migration from Jira and Confluence to GitLab and Mattermost, facilitating agile ceremonies, translating stakeholder needs into product objectives and roadmap items, and partnering with government teams to transfer product knowledge.

Engineer, design, administer, and troubleshoot enterprise unified communications and Microsoft 365 infrastructure, with a primary focus on Microsoft Teams. Responsibilities include Teams governance, voice and meeting policies, hybrid integrations, OneDrive administration, monitoring, patching, vulnerability remediation, documentation, video streaming support, and third-party platform integration. The role also provides user training, technical support, and collaboration with networking, infrastructure, and vendor teams in a federal environment.

Develops and delivers instructor-led, virtual, and self-paced training for business systems and technology tools. Creates presentations, job aids, videos, process documentation, and knowledge articles; supports system adoption, launches, onboarding, and AI enablement. Partners with subject matter experts and stakeholders to translate system updates into learning content, facilitate training, maintain materials, and track participation, feedback, and adoption metrics.

Leads up to 15 claims adjusters supporting credit-card benefit claims. Oversees adjudication, investigations, compliance, settlements, service levels, quality, productivity, escalations, coaching, performance management, and employee development. Uses performance data to improve results, supports system and process changes, contributes to audits and client meetings, and drives operational improvements in a remote, high-volume environment.

Build and QA complex Braze lifecycle campaigns across email, SMS, push, and in-app channels. Validate branching logic, personalization, triggers, audience data, and campaign feeds; troubleshoot live issues; maintain documentation and QA controls; coordinate with lifecycle, creative, data, engineering, legal, and compliance teams to ensure accurate, compliant member communications.

Develops and supports Azure integration solutions using Logic Apps, Azure Functions, API Management, Event Grid, and Service Bus. Writes C#/.NET code, builds REST and SOAP integrations, manages Azure SQL and storage, and defines infrastructure with Terraform. Implements CI/CD, monitoring, diagnostics, retries, idempotency, and secure access controls. Collaborates with stakeholders on technical designs, documents solutions, and troubleshoots production systems.

Manage a book of mid-market accounts to grow net dollar retention via upsells, cross-sells, renewals, and new opportunities. Build strong client relationships, manage pipeline and proposals, negotiate renewals, and collaborate with internal teams to support client lifecycle and product adoption.

Provides legal guidance to product, engineering, security, and go-to-market teams across the product lifecycle. Advises on software licensing, open-source compliance, privacy, data protection, security controls, commercial enablement, regulatory risks, and enterprise software matters. Partners with senior leaders to identify and mitigate legal risks, develop scalable policies and playbooks, support launches, and train technical and non-legal stakeholders in a global SaaS environment.

Oversee and administer agency compensation programs for an insurance organization. Responsibilities include gathering, cleansing, reconciling, and modeling compensation data; analyzing incentive programs; developing reports; presenting recommendations to executives; maintaining agreements and documentation; supporting corporate projects; and serving as a subject matter expert for staff, agency partners, and auditors.

Develop and integrate network security software with firewalls, routers, switches, IPS, proxies, and other security devices. Responsibilities include gathering technical requirements, designing integrations, maintaining security-device test labs, assisting development and testing, creating test cases, troubleshooting complex integration issues, and documenting configurations. The role requires expertise in networking and security, packet analysis, major firewall vendors, virtualization, and regular expressions.