Leidos’ Civilian Health Solutions Operation is seeking a dynamic, mission-centric hands-on seasoned Unified Communications and Collaboration (UCC) / M365 Engineer with a focus on Microsoft Teams. This position would support a federal agency’s large, mission-critical enterprise. The ideal candidate will leverage extensive knowledge in UCC platforms, Microsoft Teams, to facilitate seamless communication and collaboration supporting users internal and external to customers’ network. The UCC Engineer will support the UCC infrastructure, ensuring seamless communication and collaboration through voice, video streaming, conferencing, messaging, and other advanced UCC technologies. This role demands a mix of technical expertise, user training, system integration and work with third-party vendors to ensure uninterrupted, top-tier communication services. The candidate must possess strong communications skills and the demonstrated ability to convey technical concepts to non-technical audiences.
Primary Responsibilities
- Engineer, design, and provide operational support for the UCC infrastructure.
- Ensure critical infrastructure protection, vulnerability remediation, and information assurance.
- Manage and maintain UCC systems, performing routine patch management and security updates.
- Document technical architecture, configurations, alert thresholds, and operational parameters.
- Oversee software and hardware installation, configuration, support, maintenance, and troubleshooting.
- Implement and maintain monitoring, logging, and alerting for UCC infrastructure using agencies’ standard tools.
- Collaborate with fellow team members, networking, and infrastructure teams to support an environment comprising of the tools listed below, but not limited to:
- Microsoft: Skype for Business Server 2015 (System)
- Microsoft Skype for Business Client 2016 (Endpoint)
- Microsoft Unified Messaging 2010, 2013 & O365 (System)
- Polycom: VVX600 (Endpoint)
- Cisco: Telepresence Video Communication Server (VCS) Control, WebEx
- Adobe: Adobe Connect
- CA: SiteMinder (SSO)
- AMX: Audio-Visual & Control Products
- SMART Technologies: Interactive Whiteboards
- Provide Software support on:
- Video streaming solutions
- Live/VOD/Mobile player adoption and integration
- Digital Rapids encoding system and Adobe AMS streaming solution
- Video-rich Flash websites
- Browser technologies including HTML/DHTML, JavaScript, JSP, Ajax, and web servers
- Integration and tuning of third-party components (e.g., codec, streaming, monitoring, and hosting video files)
- AMX programming in high-level programming languages, such as C, C++, or Java
Microsoft 365 Platform Operations & Administration
- Microsoft Teams Architecture & Governance
- Configure and enforce tenant-wide Teams meeting policies, voice routing policies, messaging policies, live events/town halls, and app permission policies.
- Oversee Teams lifecycle management, federation/external access boundaries, and integration endpoints.
- Troubleshoot call quality metrics, media stream performance, and meeting connectivity issues using Teams Admin Center and Call Quality Dashboard (CQD).
- Administer OneDrive for Business synchronization policies, personal site quota allocations, retention holds, and cross-site sharing links.
- Resolve complex synchronization conflicts, granular permission access issues, and document library threshold limits.
Please be advised that if you are moved to the interview stage, during the interview you will be required to keep your camera on, and your interviewer will be taking your picture for identification purposes if an offer letter is extended to you
Candidate citizenship, clearance requirements:
- Be a US Citizen or US Person who has lived in the United States for the past three (3) consecutive years
- Holding a current Public Trust is preferred
Required Qualifications:
- Bachelor’s degree in Computer Science, IT, Telecommunications, or a related field. Additional years of experience may be substituted in lieu of degree.
- Minimum of 8 years of experience in Unified Communications, with at least 3 years focused on Microsoft Teams.
- Strong understanding of VoIP, video conferencing, and collaboration tools.
- Familiarity with integrating Microsoft Teams in hybrid environments.
- ITIL Foundations certification (or the ability to obtain it within 3 months after starting)
- Must be able to obtain and maintain a public trust clearance.
Preferred Qualifications:
- Microsoft 365 Certified: Teams Administrator Associate or equivalent certification.
- Experience with other UCC platforms like Cisco Webex, Zoom, Slack and Zabber.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting:October 30, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field; additional experience may substitute for the degree.
- At least 8 years of experience in unified communications, including at least 3 years focused on Microsoft Teams.
- Strong understanding of VoIP, video conferencing, and collaboration tools.
- Experience integrating Microsoft Teams in hybrid environments.
- ITIL Foundations certification, or ability to obtain it within 3 months of starting.
- Ability to obtain and maintain a Public Trust clearance.
- Must be a US Citizen or US Person who has lived in the United States for the past three consecutive years.
- Microsoft 365 Certified: Teams Administrator Associate or equivalent certification.
- Experience with Cisco Webex, Zoom, Slack, and Jabber.
Leidos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Leidos and has not been reviewed or approved by Leidos.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple plan options, low office-visit copays in some plans, and access to mental health and wellness support tools. The availability of HSA/FSA options and employer contributions is positioned as a meaningful part of the total package.
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Retirement Support — Retirement benefits are framed as a strong component of total rewards, highlighted by a 401(k) match and immediate vesting in the standard package. The Employee Stock Purchase Plan is also presented as an additional long-term wealth-building feature.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle supports extend beyond core insurance, including wellness programs, fitness-related stipends, and assistance resources. Work flexibility and related perks are also included as part of the broader rewards experience.
Leidos Insights
What We Do
We Are Leidos For 50 years we have been tackling some of the biggest problems that face our nation and our world. OUR MISSION Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®. Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos. Your most important work is ahead.
