Top Remote Jobs in Baltimore, MD

Leads and develops NOC engineers, oversees daily network operations, ensures SLA performance, and coordinates responses to major incidents and escalations. The supervisor distributes workloads, monitors metrics, communicates with clients and leadership, conducts post-incident reviews, improves runbooks and processes, and identifies automation opportunities. The role requires technical team leadership, strong networking and systems knowledge, effective incident management, and occasional after-hours support.

Processes purchase orders, invoices, cancellations, and incoming payments while reconciling accounts and ensuring billing accuracy. Responds to customer and employee inquiries, maintains billing and customer records, prepares invoices, reports, and statements, and resolves discrepancies. Supports membership terminations, billing platform projects, system testing, and process updates. Requires strong organization, communication, attention to detail, multitasking, and Microsoft Office proficiency.

Leads the Creative Group’s production department, overseeing employees, contractors, systems, processes, performance, training, and workforce development. Partners with leadership, Business Development, Operations, and clients to improve efficiency, profitability, service quality, sales growth, forecasting, pricing, supplier contracts, and client outcomes. Resolves escalations, supports pre-sale production strategy, conducts project debriefs, and drives continuous improvement.

Leads Marketing Operations systems, processes, campaign and email execution, events, budgets, marketing technology, data governance, lead routing, workflow standardization, reporting, and AI-enabled efficiency improvements. Manages cross-functional coordination, operational performance, vendor relationships, and team development while ensuring reliable campaign delivery and continuous process improvement.

Build and maintain a regulatory reporting data platform using SQL and dbt, including models, automated validations, data pipelines, and testing. Investigate data issues end to end, validate submissions, support audits and legal data requests, monitor upstream changes, collaborate with product, engineering, compliance, and leadership, and participate in on-call coverage. WOOF WOOF

Build and own the technical roadmap: design AI-first interfaces and APIs, architect scalable ETL pipelines, develop data models for ML features, ship autonomous B2B workflows (PO generation, vendor sync, schedule optimizations), and establish engineering standards, CI/CD, and mentoring.

Leads regional branch administrative support staff, overseeing performance, compensation, capacity planning, hiring, coaching, training, and career development. Partners with advisors, service teams, operations, and business leaders to improve support quality, resolve complex issues, and expand employee-affiliated branches. Drives continuous improvement and contributes to administrative program strategy and implementation.

Leads enterprise cybersecurity architecture for AI, cloud, hybrid, and on-premises environments. Designs secure AI architectures, cloud foundational controls, zero-trust identity models, API and data protections, and secure LLM, RAG, agent, and MCP integrations. Establishes governance, reusable security patterns, model-usage procedures, compliance controls, and audit readiness across AWS and Azure. Advises executives and technical teams, mentors security professionals, and drives secure cloud migrations while addressing AI/ML risks such as adversarial attacks, model poisoning, data drift, bias, and data leakage.

Own Product Operations within Revenue Operations, aligning Product, GTM, and revenue teams through shared systems, processes, reporting, and operating cadences. Manage product usage analytics, data governance, roadmap ROI measurement, revenue targets, field-feedback prioritization, and client commitment tracking. Administer Pendo and coordinate tool, data, and workflow alignment across Salesforce, JIRA, and GTM systems. Build scalable processes from scratch and provide strategic insights to Product and company leadership.

Manage sales and business development across Eastern Canada, driving profitable growth, market share, customer retention, and territory performance. Responsibilities include developing territory plans, managing distributor, dealer, retailer, and OEM accounts, forecasting sales, identifying opportunities, providing product solutions, monitoring competitors, maintaining CRM data, and collaborating on product launches and customer events. The role is fully remote in Quebec and requires bilingual English/French communication and travel throughout the territory.