Top Remote Jobs in Baltimore, MD

Architect and build a high-performance trading platform for active traders. Develop responsive web interfaces integrating real-time market data, low-latency execution workflows, and advanced trading tools. Collaborate with cross-functional engineering teams on large-scale initiatives, emphasizing scalability, performance, API quality, maintainability, developer experience, and end-user usability.

Leads technical direction for GitLab’s Core DevOps services, covering CI, CD, planning, and source control. Defines architecture, quality metrics, migration strategies, and technical roadmaps; addresses systemic risk and complex design decisions; prototypes and writes code when needed; partners with Infrastructure, Security, SRE, and Product; adopts AI capabilities; mentors senior engineers; supports incident response and senior technical hiring.

Lead the technical vision and architectural evolution of Huntress’s Core Platform. Build complex Ruby on Rails features, solve scaling challenges, manage cross-team dependencies, drive architectural decisions, and oversee system lifecycle and technical risk. Mentor engineers, establish engineering excellence, collaborate with managers and product leaders, and help teams adopt AI coding tools responsibly.

Leads enterprise workforce transformation as AI reshapes work. Owns productivity measurement, workforce planning, job architecture, role redesign, future-skills development, AI fluency, and responsible AI governance. Partners with the CPO, AI leaders, Legal, Compliance, IT, and functional executives to anticipate workforce needs, guide automation and upskilling decisions, build predictive workforce insights, and drive adoption across the organization.

Verifies life and health insurance applications through outbound calls, documents information for underwriting, explains application procedures, assesses additional verification needs, completes paperwork, updates quality assurance records, transfers calls, and meets departmental performance targets.

The Staff Accountant supports month-end close for multiple entities by preparing journal entries, recording accruals, reconciling balance sheet and bank accounts, and analyzing income statement variances against budget and forecasts. The role also supports audits, tax documentation, GAAP compliance, and ad hoc analysis while cross-training in prepaids and fixed assets.

Research and interpret federal and state tax law changes, translate them into software requirements, validate tax calculations, and partner with developers on compliant tax technology. The role also creates technical documentation, supports strategic product initiatives, provides tax subject-matter expertise, and uses AI and analytics tools to improve research and workflow efficiency.

Build and lead Babylist’s customer support enablement program from the ground up. Own the knowledge base, SOPs, training, AI copilot workflows, and feedback systems supporting human and AI agents. Analyze support data to identify documentation gaps, improve chatbot coverage and resolution rates, increase copilot adoption, and reduce escalations. Partner cross-functionally with Customer Support, BizOps, Product, Analytics, and engineering-adjacent teams to establish scalable, AI-native support operations.

Own the post-sale customer lifecycle for a portfolio of B2B SaaS customers, including onboarding, adoption, retention, expansion, and churn mitigation. Build trusted relationships with Operations and Finance stakeholders, provide purchasing and payments guidance, drive revenue and net retention, monitor support risks, and translate customer feedback into product improvements. Collaborate cross-functionally to identify strategic opportunities and strengthen customer advocacy.

Develops revenue opportunities for the Lottery business by building financial cases, defining success metrics, coordinating cross-functional plans, and evaluating performance. Serves as a key partner contact, aligns stakeholders, manages launch-readiness dependencies, and communicates data-driven recommendations. Requires strong quantitative modeling, testing, data integrity, and business planning skills.