Top Remote Jobs in Baltimore, MD

Onboard new customers to Cents POS and related products through virtual training, configuration guidance, troubleshooting, and customer support. Serve as the primary contact during onboarding, monitor progress, resolve roadblocks, coordinate with Implementation, and transition activated customers to Customer Success Managers. Share customer feedback with Product and help operators confidently manage their businesses.

Own enterprise sales quotas and forecasts for large, complex AI software deals. Lead multi-threaded sales cycles through legal, security, procurement, integration reviews, pilots, and enterprise rollouts. Build executive relationships, strategic account plans, ROI business cases, and PE-backed opportunities. Coordinate founders, engineering, and solutions teams while providing product feedback. The role is remote by default but requires travel for executive meetings, onsite engagements, QBRs, and periodic headquarters visits.

Oversee regional fleet-maintenance billing, including creating invoices and credit memos, updating accounting and customer records, sending payment reminders, responding to billing inquiries, and resolving escalated concerns. Support department improvements and process implementation while coordinating with customers, technicians, and managers.

Owns Casechek’s revenue operations infrastructure across Sales, Marketing, Customer Success, and Operations. Responsibilities include managing Salesforce and the commercial technology stack, improving lifecycle data, building forecasting and KPI systems, supporting deal desk and contracting, aligning cross-functional processes, analyzing win/loss data, and developing supplier-side revenue operations. The role begins as a hands-on individual contributor and evolves into building a RevOps team.

Leads finance, FP&A, accounting, and financial operations for a scaling SaaS business. Partners with executives on strategy, budgeting, pricing, forecasting, fundraising, and resource allocation. Oversees SaaS metrics, reporting, revenue recognition, close, audits, tax, treasury, equity administration, controls, systems, and risk management while developing the finance team and scalable processes.

Lead Edmentum’s design systems, Figma libraries, brand guidelines, and visual identity. Create scalable web experiences, UI solutions, marketing assets, presentations, and motion graphics across digital and print channels. Partner with Product, Development, Marketing, and Content teams to ensure consistent, accessible brand execution. Govern enterprise design systems, improve documentation and workflows, and support brand modernization through AI-enhanced design practices.

Manage and strengthen client accounts by understanding customer needs, resolving issues, coordinating with internal teams, and delivering strong client service. The role focuses on customer satisfaction, adoption, retention, relationship development, and meeting sales goals across existing and new accounts. Candidates should have account management or customer support experience, SaaS platform experience, familiarity with Agile processes, and strong communication and problem-solving skills.

Develop product positioning, messaging, go-to-market strategies, launch campaigns, and enablement content for Aurora’s residential solar software. Research customer needs, industry trends, and competitors to strengthen differentiation. Partner with Product, Sales, Marketing, and Account Management to drive acquisition, retention, expansion, pipeline, and product adoption. Measure campaign and launch performance using quantitative and qualitative data, while serving as a subject-matter expert on solar sales and design solutions.

Develop and close B2B logistics sales, grow enterprise and national accounts, manage pipelines, and sell warehousing, fulfillment, final-mile delivery, installation, and reverse logistics solutions. Build customer relationships, recommend operational solutions, expand business across target industries, maintain CRM records and forecasts, and collaborate with operations and leadership on successful project execution.

Optimize and administer SQL Server databases supporting multi-terabyte healthcare claims data. Responsibilities include tuning T-SQL, execution plans, indexing, partitioning, statistics, tempdb, memory, backups, high availability, and database monitoring. The role develops stored procedures and data structures, identifies claims overpayments, automates data mining processes, investigates root causes, and mentors analysts. Collaboration with infrastructure and business teams is required, along with ownership of small projects and performance improvements.