Top Remote Jobs in Baltimore, MD

Serve as the dedicated People Partner for the Revenue organization across North America and LATAM. Advise leaders on performance, talent, organizational design, succession planning, change management, employee relations, and compliance. Lead proactive coaching, identify workforce patterns, support People programs, and collaborate with Employee Relations, employment counsel, and People Operations on sensitive cases and regional workflows.

Lead SaaS onboarding engagements from contract signature through go-live. Serve as the primary client contact, assess business needs, develop tailored onboarding plans, manage timelines and risks, configure software, advise on data migration and workflows, resolve complex implementation issues, train users, evaluate go-live readiness, and coordinate handoffs to Customer Success. The role also contributes to process improvements, documentation, and post-implementation reviews.

Supports analytics product improvements by researching data issues, designing reports, documenting business requirements, developing use cases, and conducting user acceptance testing. The role creates training materials, facilitates user training, supports credit unions and internal users, promotes business intelligence practices, and helps transition analytics solutions into business operations.

Designs low-voltage and communication systems for building projects with moderate supervision. Develops telecom drawings and documentation, coordinates with project teams and MEP trades, performs quality checks, supports RFIs and submittals, and participates in meetings and site visits. Uses Revit, Bluebeam, BIM tools, and Deltek while providing guidance to junior team members. Domestic and international travel is required, and the employee is expected to pursue relevant telecom or project management certifications.

Leads the global Customer Success organization and owns post-sale strategy, retention, expansion, adoption, customer health, and recurring revenue performance. Builds scalable teams, processes, lifecycle frameworks, and operating systems supporting rapid international growth. Integrates AI, predictive analytics, and automation into Customer Success operations while partnering with Sales, Product, Engineering, Marketing, and Operations. Manages executive relationships with strategic customers, drives forecasting accuracy, and ensures measurable customer outcomes across distributed regions.

Leads business intelligence, workflow automation, and data stewardship for financial risk operations. Builds governed Tableau and Power BI reporting environments, develops Python, SQL, RPA, and ETL solutions, analyzes trends, and delivers predictive insights. Maintains audit-ready controls, data integrity, version management, error handling, and compliance. Partners with stakeholders to modernize manual processes, improve efficiency, track operational performance, and scale self-service analytics.

Leads talent management strategy across North American client groups, including succession planning, talent reviews, HiPo development, retention initiatives, organizational effectiveness, and talent analytics. Partners with HRBPs and senior HR stakeholders to improve pipeline readiness and critical-talent outcomes. Manages and develops a growing team of Talent Management Partners, establishes operating practices, and collaborates with Learning & Development and other COEs to deliver development interventions.

Lead OuterBox’s paid search strategy and oversee SEM initiatives for digital health and e-commerce clients. Manage and mentor paid search teams, develop campaign and testing strategies, allocate budgets, optimize performance, analyze data, present recommendations, and maintain client relationships. The role requires leadership, advanced knowledge of search advertising platforms, campaign optimization expertise, and strong communication skills.

Leads HR strategy and day-to-day people operations for North American and EOR teams. Partners with executives on organizational planning, retention, compensation, benefits, compliance, employee relations, learning and development, and internal communications. Manages a two-person People team, owns Rippling and the People Ops budget, coordinates globally with Israel-based HR leadership, and ensures alignment across U.S. and Canadian policies and processes.

Own the digital storefront and commerce journey across merchandising, applications, checkout, and post-purchase experiences. Develop product roadmaps, define requirements, lead cross-functional initiatives, optimize conversion funnels, test customer experiences, and use data to prioritize improvements. The role focuses on agentic commerce, AI chatbot workflows, B2B2C commerce, fintech payment flows, and customer trust products across web and mobile.