Top Remote Jobs in Baltimore, MD

Own the digital storefront and commerce journey across merchandising, applications, checkout, and post-purchase experiences. Develop product roadmaps, define requirements, lead cross-functional initiatives, optimize conversion funnels, test customer experiences, and use data to prioritize improvements. The role focuses on agentic commerce, AI chatbot workflows, B2B2C commerce, fintech payment flows, and customer trust products across web and mobile.

Leads executive and stakeholder discovery, business process and value-stream design, and requirements definition for data, AI, and GenAI initiatives. Translates ambiguous business needs into structured requirements, user stories, workflows, data specifications, and success metrics. Supports pilots, UAT, change management, training, and adoption while partnering with technical teams. Builds client relationships, ensures deliverable quality, coaches project members, and uses generative AI tools to accelerate analysis and solution design.

Owns business analysis for client onboarding and migrations, maintaining Validation Menus, translating decisions into configuration specifications and acceptance criteria, troubleshooting Tier 2 issues, coordinating UAT, validating system outcomes, and improving implementation standards. The role requires collaboration with technical and non-technical stakeholders, analysis of configurations, integrations, data flows, and permissions, and balancing client needs with scalable, supportable solutions.

Own customer relationships from implementation handoff through renewal and expansion. Drive adoption, retention, measurable value, executive business reviews, risk remediation, and growth opportunities across an enterprise SaaS customer portfolio. Partner with Product, Support, Sales, and Development to communicate customer needs, improve outcomes, and enhance the customer success function.

Owns the global lifecycle services portfolio for liquid cooling, fluid distribution, and thermal management infrastructure. Defines the service roadmap, offerings, delivery standards, pricing methodologies, and launch plans. Coordinates regional deployment, market research, engineering collaboration, sales enablement, and performance management. The role drives serviceability, digital readiness, customer outcomes, adoption, recurring revenue, and global consistency across lifecycle service offerings.

Leads Legal GenAI consulting engagements for corporate legal departments, covering AI strategy, readiness, use-case prioritization, tool selection, pilots, workflow redesign, governance, risk, training, and adoption. Advises senior legal stakeholders, develops practical recommendations and roadmaps, evaluates platforms, creates prompts and workflows, manages workstreams, mentors consultants, supports proposals and business development, and contributes to methodologies and thought leadership.

Leads business analysis for enterprise applications and reporting initiatives. Translates stakeholder needs into requirements and functional or technical specifications, partners with IT on scalable solutions, manages project scope and risks, maintains process documentation, supports UAT and change readiness, and drives process standardization. Establishes business analysis standards and best practices across a growing, multi-location organization.

Lead complex actuarial pricing work for personal lines insurance, including rate indications, regulatory filings, pricing analyses, predictive-model implementation, and state expansion. Develop automation and scalable filing tools, communicate recommendations to technical and executive stakeholders, manage regulatory risks, and coach other actuaries. Partner cross-functionally with Product, Regulatory, Data Science, Engineering, and Finance teams while maintaining analytical rigor and compliance.

Leads complex North American enterprise transactions from deal strategy through approval, contracting, signature, and booking readiness. Partners with Sales, Finance, Legal, Accounting, Tax, Product, Services, Security, and Operations on pricing, negotiations, commercial terms, financial analysis, and revenue requirements. Oversees contract lifecycle management, governance, approvals, CRM/CPQ alignment, process improvements, reporting, and automation while supporting global Deal Desk operations and APAC transactions.

Administers enterprise security infrastructure, investigates and responds to security alerts and incidents, performs threat hunting, maintains security asset inventories, documents procedures, and coordinates resolution across internal and external teams. The role requires at least three years of information security experience and hands-on operation of multiple security technologies, including protections, filtering, proxies, antivirus, threat hunting, or log investigation tools.