Top Remote Account Manager (AM) Jobs in Baltimore, MD

Manage a high-volume SMB customer portfolio focused on renewals, retention, and expansion within the Life Sciences and Healthcare sectors. Engage customers, identify needs, recommend value-added solutions, execute renewal strategies, maintain product and market knowledge, manage sales pipelines, and provide accurate renewal forecasts and updates to leadership. The role is fully remote within the continental United States and requires collaboration across global time zones.

Manage and grow relationships with investor-owned utility customers across the Southeast and Mid-Atlantic. Develop account plans, increase market share, conduct account reviews, provide pricing guidance, identify opportunities, coordinate purchase agreements, and maintain CRM forecasts. Collaborate with product support, service, and marketing teams to resolve issues and drive customer-focused growth. The role requires 50% travel, utility or equipment industry knowledge, complex account management experience, and a valid driving record.

Own and grow strategic commercial enterprise accounts, build executive relationships, develop account plans, pursue new opportunities, and lead complex technology solution sales. The role delivers networking, cloud, cybersecurity, collaboration, data, AI, and professional services solutions while coordinating internal teams and technology partners. Success includes achieving revenue and gross-profit objectives, maintaining a strong pipeline, expanding existing accounts, and generating at least $2 million in annual gross profit.

Manages enterprise healthcare client relationships, retention, renewals, upsells, cross-sell opportunities, revenue growth, and strategic account plans. Serves as the primary client contact, builds executive relationships, handles escalations, monitors service delivery, manages forecasting and contract renewals, and collaborates with sales and internal teams. Requires healthcare IT account management or sales experience, strong communication, relationship-building, Salesforce proficiency, and 10–25% travel.

Manages strategic healthcare technology accounts, owning client relationships, renewals, revenue retention, upsells, forecasting, and executive engagement. Identifies cross-sell opportunities, develops account plans, manages escalations, monitors service delivery, and collaborates with internal teams on client requirements and product improvements. The role requires strong solution-based selling, healthcare IT account management experience, Salesforce proficiency, and 10–25% travel.

Manages assigned client accounts from sale through execution and launch, building relationships, coordinating internal teams, preparing client communications, overseeing deliverables, and supporting revenue goals. Partners with project management and sales teams to ensure project health, quality, process compliance, and timely launches. Presents to clients and executives, supports pharma or brand training, improves internal processes, and mentors team members. Client travel is required as needed.

Responsible for driving revenue growth through strategic National Partners by developing joint business plans, setting sales targets, and executing go-to-market strategies for 1Password.

Manage upper mid-market customer accounts to increase net dollar retention through upsells, cross-sells, renewals, and expansion opportunities. Build client relationships, negotiate contracts, generate proposals, manage sales pipelines, and support land-and-expand initiatives. Partner with internal teams throughout the customer lifecycle, maintain product knowledge, and contribute to sales process improvements. The role requires 5+ years of client relationship and revenue-growth experience, with SaaS sales and Salesforce experience preferred.

Sell and close large-scale public safety software opportunities with state, regional, and enterprise customers. Develop new business through outbound campaigns, customer visits, demonstrations, presentations, tradeshows, and stakeholder engagement. Manage opportunities from qualification through closing, maintain CRM and sales forecasts, navigate government procurement, and build relationships across complex, multi-stakeholder buying committees. Travel up to 50% and sell consultatively to large agencies and municipalities.

Manage Akamai’s regional channel partnerships and sales pipeline across the Mountain Region. Align partners with field teams, develop joint value propositions, drive business development and strategic selling, forecast accurately, and deliver partner meetings, training, enablement, and sales events. The role requires cybersecurity channel sales expertise, strong negotiation and presentation skills, and travel to partner meetings as needed.

Manage key partner accounts and operationalize partnership programs across sales, product, marketing, and professional services. Deliver partner training and enablement, oversee deal registration and lead distribution, coordinate joint marketing and go-to-market initiatives, track partner and campaign performance, resolve conflicts, and drive partner adoption, pipeline, and revenue outcomes. The role requires strong relationship management, negotiation, cross-functional alignment, and executive communication skills within payments, fintech, or SaaS.

Manage employee benefits accounts, coordinate client and carrier workflows, support renewals and bids, conduct enrollment meetings, resolve claims and eligibility issues, and recommend benefit-plan changes. The role develops client relationships, coordinates third-party vendors, maintains compliance awareness, and supports sales and service activities. This is a remote Houston-based position requiring occasional travel to Richardson, Texas.

Own renewals, expansions, upsells, pricing negotiations, and revenue outcomes across customer accounts. Build a repeatable expansion playbook, partner with Customer Success Managers on account strategy, engage CFOs and finance teams, track account health signals, and develop enough product fluency to discuss implementations and technical questions credibly. Identify at-risk accounts and coordinate retention strategies with leadership.

Manage and scale an indirect partner ecosystem by building executive partner relationships, executing joint GTM plans, driving partner-sourced pipeline, enabling partners through training and events, maintaining disciplined CRM and forecasting, recruiting and onboarding partners, and collaborating cross-functionally to grow partner-influenced ARR.

Manage and grow strategic retail accounts by building buyer relationships, executing joint business plans, expanding distribution, managing promotions and trade spend, forecasting sales, and coordinating cross-functionally to drive profitable growth and improve on-shelf velocity.

Manage client onboarding, campaign execution, optimization, reporting, and ongoing account relationships for CTV and digital advertising clients. Collaborate with Sales, Ad Operations, Finance, Product, and vendors to exceed client goals. Responsibilities include retaining and growing accounts, identifying upsell opportunities, analyzing campaign performance, presenting recommendations, troubleshooting issues, forecasting revenue, and managing at-risk account plans.

Leads Coca-Cola’s Albertsons account across the West Coast, developing customer strategies, joint business plans, annual negotiations, selling stories, and execution plans. Manages cross-functional teams, bottler relationships, customer performance reporting, financial metrics, and trade spend. Requires CPG national account management experience, syndicated data analysis, buyer relationships, strong business skills, and 30% travel.

Serves as the primary contact for MoneyPass financial institution clients, providing operational support, resolving service issues, coordinating internal and external partners, and managing client communications. Leads operational reviews, tracks service metrics, supports onboarding and product changes, escalates issues, recommends service improvements, and contributes to automation and process optimization. The role requires strong communication, organization, problem-solving, accountability, and client service skills.

Manages customer accounts and logistics operations, coordinates vendors and suppliers, maintains operational data, supports pricing and carrier procurement, drives retention and new business, and partners with sales teams on customer meetings and proposals. The role requires transportation and logistics account management experience, strong negotiation and closing skills, customer relationship expertise, and a degree in Marketing or Business.

Own client relationships and trip delivery for sports and tournament accounts, providing white-glove travel services across air, housing, and ground transportation. Communicate with clients, vendors, and internal teams; review itineraries, resolve issues, manage deadlines, recommend hotel options, and maintain service accuracy. Develop trusted relationships with coaches and administrators, generate referrals, support revenue growth, and help expand the sports client base. The role is fully remote but may involve long hours, weekend work, and on-call support during peak periods.

Lead Services Sales account strategy for multiple assigned accounts, drive renewals, upsells, and strategic cloud/AI opportunities. Orchestrate the account team, manage deals from qualification through close, ensure smooth sales-to-delivery handoffs, gather customer insights, and align Microsoft services to customer priorities to grow consumption and satisfaction.

Manage and grow referral partnerships with technology, HCM, benefits, accounting, and financial advisor partners serving SMBs. Build strategic networks, generate leads, establish performance metrics, develop go-to-market strategies, resolve partnership issues, and collaborate with Sales, Product, Marketing, Legal, and Finance. The role is quota-driven, relationship-focused, and requires field presence three days per week.

Manage and grow SOCi’s existing B2B customer accounts through renewals, upsells, cross-sells, contract negotiations, and executive relationship management. Build account plans, identify expansion opportunities, present ROI-driven business cases, maintain accurate forecasts, and collaborate with Customer Success, Product, Marketing, Sales, and Legal. Represent SOCi at customer events and serve as a subject matter expert on localized marketing solutions.

Manage national chain accounts with portfolios exceeding $5 million, achieve sales and margin targets, forecast revenue, and develop strategic growth plans. Build relationships with procurement, operations, facilities, and R&D influencers; identify product opportunities; manage pricing, rebates, budgets, and competitive conversions. Provide market intelligence, maintain sales pipelines, execute account plans, and attend industry conventions. The role requires extensive field travel and expertise in commercial cooking, refrigeration, ware-washing, and ventilation equipment.

Own relationships with approximately 40 enterprise accounts, ensuring service delivery and grant milestones while driving expansion, upsells, and net-new ARR. Conduct weekly stakeholder syncs, uncover client needs, introduce government and federal grant opportunities, gather product feedback, and partner with product leadership to develop new solutions such as impact reporting tools.