Top Remote Operations Jobs in Baltimore, MD

The Director oversees outsourced business services at 3M, ensuring performance, governance, and alignment with Global Business Services while driving efficiency and continuous improvement in BPO operations.

The Director of Operations supports the product team's leadership, improving operational systems and processes, managing projects, and ensuring compliance in product governance and risk management.

The Operations Associate/Coordinator manages maintenance jobs lifecycle, coordinating between clients and vendors, handling documentation, and ensuring compliance and job completion.

Lead the execution of special operations projects at Skylight, focusing on optimizing fulfillment, logistics, and inventory management while collaborating across departments to build scalable tools and strategies.

Support 3D designers, coordinate eCommerce projects, implement IT systems, maintain product data applications, and provide training.

Lead and localize day-to-day operations for the South Korean market: manage vendors (payment processors, security, marketing), coordinate with product and marketing, set up local office and procurement, optimize operational workflows, and ensure compliance with global standards.

The Tech Ops Generalist will own the technical delivery of AI-powered operational tooling and the Zendesk ecosystem, helping to build a scalable operational tech platform for the organization.

Lead RevOps initiatives: own pipeline and funnel analysis, forecasting, territory and coverage management, and build scalable reporting and systems. Partner across GTM (marketing, finance, pre-/post-sales) to surface insights, drive operational changes, and iterate quickly on processes to improve sales performance.

Senior Director responsible for leading and scaling global ecommerce operational teams (content, localization, onboarding). Drives operational strategy, process optimization, AI-enabled automation, KPIs, governance, and cross-functional workflows to improve efficiency, scalability, and execution across Commercial Operations.

Lead and develop a remote calendar operations team, design staffing and scheduling models, audit and improve workflows, track key metrics (transcript delivery, response times, compliance), and act as escalation point while partnering cross-functionally to optimize end-to-end scheduling and vendor relationships.

Support Sales by building segmentation models, territory designs, and compensation plans; advise Sales VPs through business reviews; maintain dashboards and reports in Salesforce, Gong, and Omni; improve CRM workflows and data quality; ensure account, opportunity, and territory integrity; and collaborate cross-functionally to operationalize GTM decisions.

The Director of Underwriting Operations & Analytics at PEMCO leads underwriting strategy and operations, manages teams, ensures compliance with regulations, promotes excellent customer experience, and drives profitable growth.

Lead and manage the technical strategy and operations for ecommerce platforms, focusing on experimentation, data governance, and AI workflows, while ensuring cross-functional collaboration and operational excellence.

The Senior Business Operations Associate supports data management and client reporting, analyzing data trends, defining operational requirements, and facilitating process improvements while collaborating with teams to enhance workflows.

The DTC Ecommerce Operations Lead manages Shopify store operations, ensuring a flawless customer experience, overseeing order fulfillment, troubleshooting issues, and implementing automated systems to enhance efficiency.

Lead pre-sales operations for Solutions Engineering and Consulting: drive forecasting, deal inspection, territory and capacity planning, variable compensation operations, AI/automation initiatives, executive reporting, and cross-functional alignment to accelerate deal velocity and revenue growth.

Coordinate and execute monthly vendor and user access reviews. Maintain records in Vanta and Jira, track remediation items, collect evidence, produce monthly closeout summaries, escalate blockers, and support the security/compliance owner to ensure timely completion of recurring compliance tasks.

Support and scale go-to-market operations through Salesforce administration, user support, data quality management, system enhancements, UAT, and reporting. Partner with Sales, Deal Desk, Customer Success, and Business Systems to resolve issues, document processes, train users, and improve CRM data governance and operational efficiency.

Lead AI-enabled revenue forecasting, maintain executive dashboards, ensure CRM data governance (Salesforce), and integrate revenue, compliance, and learner data. Partner cross-functionally to translate analysis into actionable insights, optimize renewals and pricing, and reduce operational toil for Development and Partnerships.

Lead user adoption strategy for a student-data app across pilots and large outreach windows. Design role-based onboarding, recruit peer champions, track adoption leading indicators, run pulse feedback, produce concise user resources, coordinate with UX and external partner Gloo, and document learnings for scalable rollouts. Measure success by genuine behavior change, trust-building, and sustainable field integration.

Partner with executive leadership to drive enterprise strategy, build board-facing analyses, and design the company operating model. Own prioritization, planning cadences, KPIs, reporting frameworks, and cross-functional initiatives. Translate strategy into structured plans, leverage data and analytics to inform decisions, and support forecasting and scenario analysis with Finance.

As VP of Operations, you'll oversee service delivery, enforce SOPs, facilitate project execution, maintain analytics, and promote a culture of accountability and performance improvement.

Assist with operations and administrative processes, support invoicing and collections, keep internal tools updated, and prepare reports. Collaborate with teams to improve efficiency using digital tools.

Coordinate and manage daily LTL shipments, track performance, resolve shipping issues, audit invoices, and assist in process improvements.

Manage enrollment outcomes for clients, oversee an on/offshore team, drive operational excellence through metrics and reporting, and improve workflows by collaborating with engineering and product teams.