Top Remote Customer Success Jobs in Baltimore, MD

As a Technical Customer Success Manager, you'll engage with 25-40 customers, ensuring their retention and growth by addressing technical issues, managing relationships, and driving product usage effectively.

As a Customer Success Manager at Sourcegraph, you will manage 20-30 enterprise accounts, ensuring customer success through training, value mapping, and proactive support to drive adoption and renewals.

The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.

As a Customer Success Engineer, you will provide advanced technical support to enterprise clients, troubleshoot complex issues, and guide customers on WordPress implementations.

The Scale Customer Success Manager drives adoption and retention for small-to-mid market customers through digital-first strategies and customer success playbooks, partnering with sales and product teams to enhance the customer experience.

As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.

Serve as a trusted advisor for strategic clinical accounts, build Customer Success Plans, monitor KPIs and customer health, drive adoption, expansions, renewals, and advocate customer needs across product and services.

The Strategic Customer Success Manager guides customers post-sales, ensuring successful onboarding, identifying risks, providing technical guidance, and fostering relationships for renewals and expansions.

The Enterprise Customer Success Manager leads initiatives to mitigate churn, drive growth, build partnerships, and mentor junior team members in achieving customer engagement and success.

The Technical Customer Success Manager will drive customer adoption, educate clients on the platform, troubleshoot technical issues, and build frameworks for scalable growth while ensuring a strong partnership with fintechs and enterprises.

As the Customer Success Lead, you'll manage enterprise accounts, driving adoption, ensuring account health, and facilitating onboarding and expansion for high-volume law firms.

As a Customer Success Lead at Codes Health, you will manage a portfolio of law firms, ensuring successful onboarding and customer growth while balancing scale and personalization in interactions.

The Director of Customer Success will lead a team, define strategy, manage key accounts, and drive customer retention and growth in the life sciences industry.

The Customer Success Manager will strategically partner with enterprise customers, driving adoption, retention, and growth while utilizing data insights and managing cross-functional projects to deliver measurable outcomes.

Manage strategic customer accounts, ensuring value from Vertex tax solutions. Collaborate across functions to drive adoption, resolve issues, and influence product strategy.

The Senior Customer Success Manager will onboard customers, identify risks, provide technical guidance, build relationships, and drive renewals and expansions.

The Client Success Manager will oversee client implementation, data analysis, relationship building, renewal processes, and drive program growth while ensuring client satisfaction and engagement.

The Vice President of Client Success oversees business relationships, driving client retention, engagement, and satisfaction while leading a high-performing team and collaborating across departments to implement strategies for client success.

As an Enterprise Customer Success Manager, you'll manage key customer accounts, ensure product success, build relationships, and advocate for customers' needs.

The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.

Lead customer engagements and analytics projects to ensure clients maximize solutions' value. Collaborate with teams for continuous improvement and manage project delivery. Build strong customer relationships and communicate data insights effectively.

The Forward Deployed Customer Success Manager manages strategic relationships with Lighthouse accounts, ensuring customer success and retention through technical literacy and effective orchestration of cross-functional teams.

Manage customer relationships for Daylight, focusing on adoption, retention, and growth while collaborating with teams to drive performance outcomes.

As a Customer Success Manager, you will advise customers on using TENEX's MDR platform, ensuring engagement, satisfaction, and success while managing risks and driving product improvements.