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Top Remote Customer Success Jobs in Atlanta, GA
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Software
Manage a portfolio of mid-market healthcare customers, ensuring retention and expansion by leveraging EHR expertise and driving workflow optimizations.
Top Skills:
Customer Success ToolingEhrSalesforce
Database
The Principal Customer Success Manager oversees enterprise customer relationships, ensuring successful adoption of Couchbase solutions through onboarding, value realization, and account growth. They collaborate with cross-functional teams, address customer risks, and advocate internally for client needs.
Top Skills:
Cloud PlatformsDatabaseDistributed DatabasesEnterprise SaasGainsightInfrastructure PlatformsNoSQLSalesforce
Healthtech • HR Tech • Insurance • Consulting
Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.
Top Skills:
Azure DevopsDatabricksJIRAAzurePythonRSQL
Artificial Intelligence • Other • Sales • Software
Assist in designing and building AI conversation models for customer service, collaborate with stakeholders, and lead model maintenance efforts.
Top Skills:
AIBot Design PlatformNatural Language ProcessingPython
Healthtech • Software
The Senior Customer Success Executive will manage strategic healthcare clients, drive product adoption, enhance customer relationships, and support clients' success while looking for growth opportunities in their accounts.
Top Skills:
SaaS
Software
As a Customer Success Manager, you will build strong customer relationships, monitor KPIs, optimize business processes, and drive upsell opportunities in a SaaS environment.
Top Skills:
AssortmentCategory ManagementDemand PlanningSaaSSpace PlanningSupply Chain Software
Software
The Customer Success Manager at Radicle Health manages key accounts, ensuring satisfaction, driving product adoption, and identifying growth opportunities while collaborating with the Customer Experience team.
Top Skills:
CRMSalesforce
Information Technology • Consulting
The Arlo/RLA Customer Success Manager oversees post-election audit product services, optimizing customer onboarding, training, and support processes across various states.
Top Skills:
Data Reporting ToolsRisk-Limiting AuditsSoftware Training
Healthtech • Database
Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.
Healthtech • Database
The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.
Top Skills:
Cloud-Based TechnologySaaS
Artificial Intelligence • Information Technology • Productivity • Software • Generative AI
The Customer Success Manager enhances public safety agencies' use of GovWorx solutions through consulting, data analysis, technical support, relationship management, and continuous improvement.
Top Skills:
AIAutomationData Analysis
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will ensure customer success and satisfaction, build strong relationships, drive value and ROI, and manage account health while providing product training and engagement strategies.
Top Skills:
GainsightSalesforceServicetitanTableau
New
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Healthtech • HR Tech • Software
Lead and scale the PBM Client Success team to drive retention, renewal, upsell, and client satisfaction. Build PBM-specific strategy, playbooks, processes, and KPIs; oversee escalations and executive relationships; partner cross-functionally on product, implementation, and analytics; manage onboarding, training, and team performance.
Top Skills:
CRMGoogle SuiteMS OfficeSalesforce
Information Technology • Cybersecurity
Drive partner onboarding, adoption, and technical enablement for MSP/SI/VAR and enterprise partners. Design success plans, define KPIs, translate telemetry into business outcomes, manage retention risk, deliver executive presentations, perform risk assessments, and collaborate cross-functionally to improve products and partner experience.
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
Manage a book of customers to drive onboarding, adoption, retention, and upsell. Refine customer journeys and segmentation, present data-driven insights, and partner with product and cross-functional teams to incorporate customer feedback.
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
Manage a book of Mid-Market and Strategic customers to drive onboarding, adoption, retention, and expansion. Build tailored success plans, refine the customer journey and segmentation, present complex data clearly, and partner with product and cross-functional teams to incorporate customer feedback.
Edtech • Software
The Senior Director of Customer Success will lead a team, focusing on customer outcomes, defining strategy, and fostering collaboration for retention and growth.
Security
The Customer Success Specialist facilitates onboarding for new clients, provides technical support, enhances client operations, and conducts training. They also maintain relationships and assist with upselling.
Top Skills:
Iot-Based SolutionsProperty Management SoftwareSmart-Home Technology
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Manage long-term success for ServiceTitan's largest customers, focusing on product adoption, account management, and enhancing customer satisfaction. You'll coach users and develop strong partnerships with client management.
Artificial Intelligence • Healthtech • Software • Automation
The Customer Success Lead will manage enterprise accounts, drive customer adoption, ensure value realization, and oversee onboarding and account health.
Top Skills:
GainsightHubspotSalesforce
Artificial Intelligence • Healthtech • Software • Automation
Manage a portfolio of mid-market and SMB law firms through onboarding and ongoing success, enhancing relationships and identifying growth opportunities.
Top Skills:
CRMSaaS
Cloud • Security
The Customer Success Manager at Delinea manages Enterprise accounts, drives product adoption, and ensures customer value by building strong relationships and tracking success metrics.
Top Skills:
BeyondtrustCustomer Success Management PlatformsCyberarkPrivilege Access Service SolutionsSalesforce
Cloud • Security
The Senior Customer Success Manager will manage commercial accounts, drive product adoption, ensure positive customer experiences, and align on renewals for growth.
Top Skills:
Customer Success Management PlatformsSalesforce
Fintech • Financial Services
The Associate Customer Success Manager supports a Senior CSM while managing smaller accounts, ensuring day-to-day operations, customer experience, and proactive communication.
Insurance • Software
The Associate Customer Success Manager will lead project planning, execution, and delivery for customer projects, managing stakeholder coordination and support requests while ensuring high-quality standards and user training.
Top Skills:
AgileAsanaJIRAMs ProjectScrumWaterfall
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