Top Tech Jobs & Startup Jobs in Providence, RI

Provides frontline product support to SaaS customers through Zendesk and email. Responsibilities include troubleshooting issues, resolving inquiries, routing cases internally, maintaining reporting systems, identifying product friction, and updating help-portal content. The role requires cybersecurity awareness, strong communication, organization, documentation, collaboration, and 1–3 years of SaaS product support and customer service experience.

The Associate will support Fund Accounting tasks including bank reconciliations, journal entries, cash activity reporting, and coordination with auditors.

Full-cycle enterprise account director responsible for new logo acquisition and quota attainment. Prospect, nurture warm leads, run discovery and demos, close deals, forecast revenue, and manage multiple opportunities using CRM and sales engagement tools. Maintain organization, accuracy in forecasting, and continuous improvement while working in a fast-paced startup environment.

Own quality assurance for Ubuntu workstation software and Android applications. Build and maintain Playwright UI and API automation in TypeScript/JavaScript, integrate suites with GitHub Actions, perform focused manual smoke tests, triage defects, validate releases, and provide go/no-go decisions. Work embedded with a customer engineering team in Woonsocket, document coverage and risks, coordinate across distributed teams, and occasionally support production incidents.

Manages retail sales execution across an assigned territory, representing CELSIUS across grocery, convenience, and food service channels. Responsibilities include expanding product distribution, shelf space, displays, and promotions; conducting account audits; tracking opportunities in CRM systems; partnering with distributors; supporting sales initiatives; reviewing KPIs; and reporting performance. This field-based driving role requires frequent store visits, customer engagement, presentations, and achievement of sales goals.

Supports banking-center sales and service goals by engaging clients, promoting financial products, managing leads, maintaining customer accounts, and ensuring compliance. Develops internal communication strategies and content, coordinates events, analyzes product and program trends, prepares reports, and monitors market position. Requires strong communication, organization, analytical judgment, financial modeling, and Microsoft Office skills.

Build and operationalize production AI solutions for federal clients, from stakeholder discovery and architecture through evaluation, deployment, governance, monitoring, and optimization. Develop LLM applications using retrieval, structured outputs, tool use, and agentic workflows. Define quality metrics, create evaluation sets, document limitations, advise clients on AI use cases, and mentor engineers while contributing to reusable internal patterns and products.

Develops B2B sales opportunities within an assigned territory through prospecting, customer meetings, needs assessments, quoting, account planning, and consultative solution selling. Maintains CRM records and pipeline activity, coordinates orders and fulfillment with participating Ace retailers, supports vendor and program resources, resolves customer issues, and reports sales activity and growth opportunities to leadership.

Develop technical enablement content, product demonstrations, solution guides, workshops, and training for HPE Apstra data center networking. Support sales, systems engineering, partners, and customers through presentations, technical expertise, and field enablement. Collaborate with engineering, product management, marketing, and regional teams on launches and positioning. Translate complex networking, automation, AI, and cloud infrastructure concepts into compelling technical narratives and customer value.

Coordinates branch administrative and financial operations, including accounts receivable, billing, collections, fleet licensing, permits, citations, vendor services, payroll, personnel files, and new-hire paperwork. Analyzes operational reports using QlikView and AS400, investigates profitability risks, recommends process improvements, and supports branch and district financial managers while providing customer service.