Top IT Jobs in Providence, RI

Serves as the primary liaison between the World Trade Center Health Program and participating healthcare organizations. Manages provider onboarding, education, portal and EFT adoption, relationship management, issue resolution, escalations, documentation, and SLA compliance. Collaborates with credentialing, contracting, claims, finance, clinical operations, communications, and IT teams. Maintains performance dashboards, analyzes trends, supports audits, and drives process improvements to enhance provider satisfaction, reduce resolution times, and improve operational quality.

Design, develop, deploy, and maintain cloud-native AWS applications using Node.js, React.js, and JavaScript/TypeScript. Build infrastructure as code with Terraform or AWS CDK, create CI/CD pipelines, troubleshoot Linux environments, and support secure cloud operations. Collaborate with UI/UX, cloud engineering, architecture, and DevOps teams while contributing to compliance, hardening, architectural decisions, and on-call operations.

Manage identity and access systems, endpoint devices, office networking, AV and conferencing infrastructure. Automate recurring IT issues, serve as a technical escalation point, support employee onboarding and offboarding, maintain secure configurations, and partner with Security on SOC 2 audit readiness. The role also contributes to Agile sprints and IT projects within a fully remote, geographically distributed team.

Leads infrastructure engineering strategy, modernization, project delivery, automation, and operational readiness across hybrid AWS, Azure, on-premises, networking, identity, Microsoft 365, and endpoint platforms. Establishes engineering standards, architecture patterns, security and resilience practices, Infrastructure as Code, CI/CD, monitoring, documentation, and support handoffs. Manages infrastructure projects, vendors, budgets, risks, and executive communications while leading, coaching, and developing an infrastructure engineering team.

Leads and develops the internal IT helpdesk and systems administration team, shifting operations from reactive support to proactive service delivery. Owns IT roadmaps, cross-functional projects, vendor relationships, authentication and access standards, disaster recovery, security improvements, and process automation. Establishes measurable KPIs and audit-ready onboarding and offboarding workflows while improving documentation, service levels, workload visibility, and operational accountability.

Supports IT governance, risk, privacy, and compliance programs by maintaining policies, coordinating audits, assessing technology and vendor risks, reviewing contracts, and tracking remediation. Manages privacy documentation including data inventories and processing records, evaluates AI solutions against relevant frameworks, audits access and IT assets, administers cybersecurity awareness training, and partners with Legal, Security, IT, People, and Procurement to embed compliance requirements in business initiatives.

The IT Business Analyst gathers and translates business requirements into technical solutions, partners with stakeholders and product owners, manages backlogs and roadmaps, and supports project delivery. The role creates requirements and UAT documentation, tracks software development, coordinates production issue resolution, and administers Genesys Cloud contact center capabilities including routing, IVR, queues, reporting, dialers, and workflows. It also identifies process improvements and serves as a subject matter expert across supported products and programs.

Lead and facilitate an Agile Release Train across multiple teams. Coordinate PI Planning, Scrum of Scrums, dependencies, risks, impediments, metrics, reporting, and stakeholder alignment. Coach teams in SAFe practices, continuous improvement, governance, compliance, and end-to-end traceability from requirements through release. Synchronize reporting and application development teams, including database and schema changes.

Coordinates data platform incident response, triage, escalation, root cause analysis, problem management, post-incident reviews, and operational improvements. Maintains runbooks, documentation, metrics, dashboards, and stakeholder communications. Implements and monitors security controls, supports security incident response, vulnerability remediation, compliance audits, regulatory reporting, disaster recovery exercises, and cross-functional coordination across data, cloud, infrastructure, DevSecOps, application, and governance teams.

Design, decompose, and model complex systems using MBSE frameworks (UML, SysML, DoDAF/UPDM, UAF). Engage stakeholders, extend models via APIs, produce reports, and work with UML tools (Cameo/Enterprise Architect) and executable model concepts. Support configuration management and publish models for documentation or web.

Plans, executes, and reports on information systems control assessments for federal financial systems. Evaluates cybersecurity, access, change management, and segregation-of-duties controls across SAP and non-SAP enterprise applications. Applies FFMIA, GAO, FISCAM, Federal Audit Manual, OMB Circular, and federal accounting requirements. Produces working papers, summary reports, detailed findings, and actionable recommendations while supporting DoD/DLA programs.

Provides technical leadership for enterprise Identity Governance solutions, including architecture, risk assessment, automation, systems integration, application development, and secure access. Designs and implements identity systems across multi-platform environments using Oracle IAM technologies, LDAP, databases, operating systems, application servers, cloud infrastructure, and web/API technologies. Supports DoD and federal customers in an Impact Level 5 Oracle Cloud environment and requires advanced systems engineering expertise, certifications, and a Tier 3 or IT-II designation.

Leads complex IT systems audit and audit advisory engagements for government clients. Applies accounting principles, auditing standards, Federal Acquisition Regulations, OMB guidance, and FISCAM requirements. Provides technical direction, manages client relationships, oversees project execution, and ensures high-quality, timely, and budget-compliant deliverables. Requires DoD/DLA experience, project management capability, relevant certification, and an IT-II Non-Critical Sensitive designation or Tier 3 background investigation.

Architect and implement scalable AI/ML platforms, pipelines, services, and APIs for an enterprise modernization program. Responsibilities include model training and deployment, MLOps, cloud infrastructure, multi-tenant and multi-region architecture, monitoring, optimization, responsible AI, documentation, dashboards, and third-party ML tool integration. The role guides agile teams while ensuring federal security, privacy, governance, compliance, performance, availability, and cost-efficiency requirements are met.

Build and enhance scalable full-stack applications and microservices using React and Java or Python. Diagnose performance and architectural issues, develop production-grade user interfaces, collaborate in Agile environments, and deliver cloud-based solutions. The role includes end-to-end implementation ownership, technical decision-making, team leadership, mentoring, and applying AI-assisted development tools. Work is remote eligible and supports mission-critical customer systems.

Manages the end-to-end IT SOX compliance program, including IT general control assessments, evidence reviews, control testing, findings analysis, and remediation. Coordinates internal and external auditors, evaluates mitigating controls, validates SDLC and change-management artifacts, provides employee training, reports compliance metrics, and leads team activities. Builds stakeholder relationships and advises management on control effectiveness, risks, and continuous improvement.

Lead and grow a product support team for a live digital court reporting product (Maggie). Supervise analysts, triage and lead incident response for P0/P1 events, coordinate escalations to IT and engineering, run on-call rotations, develop runbooks/KB/training, track support metrics, provision hardware kits, and hire and train support staff.

Architect and deploy scalable AI/ML systems for an enterprise modernization program. Responsibilities include designing end-to-end ML pipelines, implementing MLOps and CI/CD practices, managing cloud-based multi-tenant and multi-region workloads, automating infrastructure with IaC, developing secure ML services and APIs, validating and optimizing models, supporting responsible AI practices, documenting architecture, tracking performance metrics, and advising teams on third-party ML tools and platforms.

The Network Engineer plans, tests, documents, and implements network hardware, software, configuration, routing, and interoperability changes across DLA WAN, DISN, cloud, core, and remote networks. Responsibilities include developing implementation and assessment plans, conducting laboratory evaluations, creating network designs and maps, preparing test and after-action reports, defining requirements, analyzing telecommunications needs, supporting network services, and recommending routing and configuration improvements. The role requires hybrid onsite work and SIPR-related support.

Designs, implements, integrates, and sustains enterprise identity, access management, directory, and authentication services across hybrid cloud and multi-domain environments. Ensures compliance with DoD guidance while supporting mobile connectivity and millions of users. Provides engineering support for DHA projects, incorporates emerging technologies, maintains technical documentation, and collaborates with program offices, customers, technical leaders, and senior executives.

Lead and coordinate IT and security audits across cloud infrastructure, application security, IAM, vendor risk, and blockchain products; shape audit roadmap; produce executive- and Board-level reports; drive remediation and validate corrective actions; partner with technology leaders and mentor audit staff.

Lead end-to-end IT and security audits across cloud infrastructure, application security, IAM, vendor risk, and blockchain products. Plan and execute fieldwork, produce evidence-based reports for senior leaders and the Audit Committee, mentor junior auditors, validate remediation, and partner with Engineering and Security to improve controls while maintaining audit independence.

Coordinates testing for Epic applications and integrated healthcare systems, including test planning, user acceptance testing, defect management, upgrades, implementations, documentation, and compliance. Provides tier-2 application support, resolves complex system issues, supports optimization and enhancements, collaborates with stakeholders and vendors, facilitates governance meetings, and mentors junior analysts. The role also requires advanced AI literacy, healthcare operations knowledge, and independent leadership across application support and delivery initiatives.

Lead the design, development, integration, modernization, and delivery of secure software supporting healthcare eligibility, claims, provider management, member services, and financial operations. Guide technical strategy, performance optimization, interoperability, debugging, and issue resolution across TPA core services. Coordinate architects, engineers, analysts, QA testers, vendors, and operational stakeholders while ensuring HIPAA compliance, secure PHI/PII handling, and adherence to federal security standards.

Leads end-to-end healthcare TPA process governance, operational readiness, requirements coordination, testing alignment, and validation. Develops SOPs, workflow maps, RACI charts, decision trees, and governance frameworks across eligibility, claims, provider management, member services, appeals, payments, and integrations. Maintains traceability among processes, requirements, configurations, and testing artifacts while ensuring HIPAA, PHI/PII, federal compliance, and contract obligations. Monitors KPIs, audits, and quality controls and coordinates cross-functional corrective actions.