Top IT Jobs in Providence, RI

Provides Tier II technical support for application, hardware, network, operating system, cloud, and mobile device issues. Responsibilities include troubleshooting escalated incidents, managing user accounts and permissions, administering IT systems, documenting solutions, monitoring system performance and security, mentoring junior staff, and supporting deployments, upgrades, and network projects. The role also analyzes incident trends and communicates technical solutions to users.

Own corporate IT operations while automating identity and access lifecycles, SaaS administration, endpoint security, compliance evidence generation, and IT support. The role includes Okta and SCIM provisioning, MDM management, OS patching, encryption baselines, license reclamation, audit readiness, runbook standardization, and Tier 1/2 support. The engineer will use Python, Bash, APIs, and AI coding tools to replace manual processes with policy-driven workflows and advise Finance and HR on tool administration.

Leads business analysts across multiple Agile teams supporting a federal court case-management modernization program. Owns backlog decomposition, prioritization, requirements, user stories, acceptance criteria, process mapping, journey mapping, deliverables, risks, dependencies, and stakeholder alignment. Facilitates PI planning, Scrum ceremonies, retrospectives, customer interviews, process analysis, and technical briefings. Develops Microsoft Visio process maps and narratives, supports modernization and legacy integration, and ensures teams maintain ready, prioritized work aligned with scope and timelines.

Provides Tier II technical support for hardware, software, networks, servers, workstations, cloud environments, and mobile devices. Resolves complex issues, manages user accounts and permissions, monitors systems, documents processes, mentors junior staff, and supports software deployments, upgrades, and network projects. Requires strong troubleshooting, networking, communication, and customer service skills across Windows, macOS, Linux, and enterprise environments.

Provides production support and administration for mission-critical databases, including monitoring, incident response, root-cause analysis, performance optimization, and on-call coverage. Develops SQL database objects, Databricks lakehouse models, ETL pipelines, data migrations, dashboards, and data governance standards. Collaborates with stakeholders and development teams in an Agile environment while ensuring data integrity, scalability, security, and availability across AWS and hybrid-cloud platforms.

Supports a federal agency Regional Representative by monitoring grantee programs, reviewing financial and performance data, conducting site visits, analyzing compliance and program gaps, and preparing findings and recommendations. Provides technical assistance, supports grants management and regional initiatives, collaborates with government and community stakeholders, and performs research and functional analysis for federal decision-making.

Lead the architecture, deployment, configuration, and sustainment of an Azure and Kubernetes-based Software Factory for the US Space Force. Manage DevSecOps tools, IaC and CI/CD pipelines, Linux infrastructure, security requirements, monitoring, patching, upgrades, and vulnerability remediation. Provide technical leadership, coach DevSecOps and application teams, onboard users, establish platform standards, and advance secure software delivery practices. Travel is required up to 25%.

Leads enterprise architecture, systems engineering, integration, and modernization of Oracle EBS and Fusion Cloud ERP for Defense Logistics Agency financial and asset lifecycle processes. Designs USSGL, A2R, capitalization, data models, interfaces, and external logistics integrations. Ensures auditability, DoD compliance, reconciliation, performance, and traceability across asset accounting systems. Guides development, testing, DevSecOps, Agile/SAFe adoption, and audit readiness.

Leads Advocate Health’s Epic Factory AI Program and cross-application strategic initiatives. Translates business needs into optimized clinical workflows, coordinates complex technology projects, manages risks and implementation plans, measures project outcomes, and drives change adoption. The role also provides technical direction, mentors analysts, supports portfolio planning, and partners with IT leadership and business stakeholders to deliver healthcare technology improvements.

Leads enterprise technology strategy and IT organization growth for a clinical-stage biotech transitioning to commercial operations. Oversees enterprise applications, CRM and ERP integration, cybersecurity, infrastructure, cloud systems, data governance, GxP validation, IT operations, vendors, budgets, and regulatory readiness. Partners across commercial, medical, manufacturing, quality, regulatory, clinical, finance, HR, and legal functions to support product launch, field-force deployment, scalability, compliance, and operational excellence.

Provides information security support for federal healthcare systems, including security architecture reviews, firewall and infrastructure initiatives, security impact assessments, mitigating controls, system security plans, SOPs, and POA&M remediation. Advises development teams and customer security organizations on federal security requirements, emerging practices such as Zero Trust and SBOM, network monitoring, authentication, and data security. The role is remote and requires passing an IHS background check for Public Trust eligibility.

Executes and helps build the IT risk and compliance program, including contract and security questionnaire reviews, control evidence collection, gap remediation, vendor risk assessments, privacy and data retention operations, policy maintenance, risk reporting, business continuity, incident response, security awareness training, audits, access reviews, and control testing.

Own and maintain a 10-bay QNAP NAS and Dropbox Business integration for secure footage storage and collaboration. Responsibilities include configuring storage, managing remote access and permissions, establishing file workflows, creating and testing independent backups, troubleshooting systems, and documenting setup and recovery procedures. The role begins with a systems review and approved remediation, followed by ongoing maintenance and support.

Provide Tier 1 help desk support for government information systems, including Tableau and Salesforce. Troubleshoot, triage, resolve, or escalate user issues; manage access and account updates; log tickets; assist users with system access; and collaborate with technical teams. The role also supports projects and work plans, requires strong customer service and problem-solving skills, and may include weekend or holiday shifts.

Supports employees with everyday technology needs, including laptop, account, and application setup and maintenance. Assists with support requests, troubleshoots common technical issues, contributes to IT documentation and projects, and collaborates across the organization. The intern gains hands-on exposure to IAM, MDM, project management solutions, troubleshooting, and security practices while working hybrid in Midtown Manhattan.

Supports the PATH Oracle Cerner Millennium EHR by coordinating approved configuration changes, maintaining auditable change records, assisting clinical and operational users, and collaborating across teams. The role requires ServiceNow incident triage and resolution, IT project support, system setup, performance reporting, configuration management, and task coordination. It is remote, requires up to 25% travel, and requires obtaining a Public Trust Level 5 clearance.

Own day-to-day IT operations, service management, endpoint security, identity and access administration, cloud infrastructure support, vendor and MSP oversight, business-unit technology integrations, and SOC 2 or other audit readiness. The role manages Microsoft 365, Google Workspace, AWS, Azure, endpoint tools, security platforms, device compliance, operational documentation, procurement, and technical evidence across multiple business units.

Monitors government-funded care programs through on-site visits, provider interviews, documentation reviews, inventory assessments, and compliance evaluations. Identifies technical assistance needs, evaluates service quality and individual safety, conducts entrance and exit meetings, prepares monitoring reports, maintains records, and advises providers on child welfare best practices and corrective actions. The role is fully remote with frequent domestic travel to designated provider sites.

Conducts remote and on-site monitoring reviews for grant-based programs, assessing compliance, program outcomes, documentation, and case files. Interviews stakeholders, analyzes quantitative and qualitative data, identifies promising practices and technical assistance needs, advises staff on findings, writes detailed monitoring reports, updates monitoring tools, and provides guidance on monitoring and evaluation topics. The role is fully remote but requires frequent domestic travel of up to 50%.

Designs and operates cloud and internal infrastructure, identity and access management, SaaS platforms, and automation systems. The role improves reliability, security, compliance, and operational efficiency through IAM governance, infrastructure-as-code, CI/CD, vulnerability management, patching, system hardening, monitoring, and troubleshooting. It also partners with Security, HR, and Engineering on onboarding, integrations, and audit readiness.

Supports IT procurement, purchasing, vendor management, third-party risk, privacy, compliance, audit readiness, and governance activities. Responsibilities include RFPs and vendor evaluation, purchase orders and invoice reconciliation, vendor due diligence, contract compliance, policy administration, remediation tracking, business continuity and disaster recovery governance, privacy documentation, reporting, and process improvement. The role also provides guidance to less experienced team members and partners with IT Security, Legal, Privacy, Finance, auditors, vendors, and business teams.

Own and scale the company’s compliance, security, privacy, and IT programs. Manage SOC 2, ISO 27001 readiness, GDPR and EU AI Act processes, access controls, vendor assessments, audits, policies, remediation, IT asset lifecycle, equipment provisioning, and employee helpdesk support. Partner with Engineering and Infrastructure on cloud security, vulnerability management, backups, incident response, and system documentation.

Manages the full federal IT proposal lifecycle, including capture strategy, team coordination, compliance, content development, scheduling, risk management, bid/no-bid analysis, and submission deadlines. Supports business development through federal market research, CRM opportunity tracking, agency engagement, partnerships, and growth planning. Requires extensive Federal Government contracting, proposal writing, procurement strategy, and leadership experience.

Designs and governs enterprise IT architecture for SaaS, cloud, AI, and workplace applications. Establishes standards for secure, compliant, scalable systems; manages API-first governance and SSPM across Google Workspace, Slack, Zoom, and Atlassian; and leads networking, data security, identity, IAM, and iPaaS architecture. The role also supports Generative AI adoption, technical documentation, interoperability, mentorship, and infrastructure enabling secure business-unit tool deployment.

Leads complex, cross-regional IT programs from business case through deployment and stabilization, with emphasis on SAP implementations and transformations. Establishes governance, plans, budgets, risk controls, dependencies, and executive reporting. Coordinates business, technical, data, testing, integration, and deployment teams while managing consulting partners, systems integrators, and vendors. Also supports recovery planning, portfolio prioritization, PMO standards, and coaching of project managers.