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Top Customer Success Jobs in Providence, RI

4 Days AgoSaved
Remote
Providence, RI
160K-200K Annually
Mid level
160K-200K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Software • Big Data Analytics
The role involves managing customer relationships, driving successful outcomes using APIs and microservices, and innovating customer engagement strategies.
Top Skills: APIsCi/CdCloud ComputingCloud NativeContainerisationDevOpsIaasInfrastructure SoftwareKubernetesMicroservices
4 Days AgoSaved
Remote
Providence, RI
160K-250K Annually
Senior level
160K-250K Annually
Senior level
Cloud • Social Media • Software
Lead the Customer Success function by driving retention and satisfaction, managing enterprise customers, and collaborating with Product & Engineering to address customer needs.
Top Skills: B2B SaasData-Driven Metrics
Reposted 4 Days AgoSaved
In-Office or Remote
Providence, RI
Mid level
Mid level
Healthtech • Information Technology • Telehealth
As a Customer Success Senior Associate, you will manage customer relationships, ensure satisfaction and retention, and drive optimization within assigned accounts.
Top Skills: Athenahealth Products
Reposted 4 Days AgoSaved
In-Office or Remote
Providence, RI
Senior level
Senior level
Healthtech • Information Technology • Telehealth
As a Customer Success Manager, you will ensure customer satisfaction and retention by building relationships, delivering support, and advocating for customer needs. Duties include coaching customers, coordinating internal teams, and driving performance improvements.
Reposted 4 Days AgoSaved
In-Office or Remote
Providence, RI
Senior level
Senior level
Healthtech • Information Technology • Telehealth
The Customer Success Senior Manager is responsible for ensuring customer satisfaction and growth, optimizing their experience with athena's services, and advocating for customers across the organization. Key responsibilities include building relationships, coordinating internal resources, and driving resolutions to ensure optimal performance on the athena platform.
Top Skills: Electronic Medical RecordsHealthcare It SolutionsRevenue Cycle Management
4 Days AgoSaved
In-Office or Remote
Providence, RI
80K-90K Annually
Mid level
80K-90K Annually
Mid level
Software
The Customer Success Manager will manage customer relationships, provide ongoing support, conduct training, and ensure software adoption and renewals while focusing on achieving renewal and adoption quotas.
Top Skills: CRM
4 Days AgoSaved
Remote
Providence, RI
Junior
Junior
Big Data • Healthtech • Information Technology • Analytics
The Customer Success Manager oversees product management and support within embedded systems, ensuring customer satisfaction and efficient workflow. They build relationships, drive product adoption, and facilitate technical integration in healthcare settings.
Top Skills: AthenaCernerEmrEpicExcelSQL
4 Days AgoSaved
Remote
Providence, RI
82K-123K Annually
Senior level
82K-123K Annually
Senior level
Software
The Senior Customer Success Manager fosters relationships with customers, ensuring they realize value from purchased solutions and achieve business outcomes while managing complex accounts.
Top Skills: Saas Models
4 Days AgoSaved
Remote
Providence, RI
55K-80K Annually
Mid level
55K-80K Annually
Mid level
Cloud • Productivity • Social Impact • Software • Analytics
The Customer Success Manager drives value for nonprofit and corporate customers by aligning success plans, managing product adoption, and monitoring customer health to maximize technology impact.
Top Skills: Customer Health DataReporting ToolsSaas Solutions
4 Days AgoSaved
Remote
Providence, RI
Expert/Leader
Expert/Leader
Artificial Intelligence • Food • Machine Learning • Software
The Customer Success Lead at WISEcode will design and enhance the customer relationship experience using automation and AI, driving efficiency and retention while overseeing the customer lifecycle from onboarding to support.
Top Skills: AICRMData AnalyticsZendesk
4 Days AgoSaved
Remote
Providence, RI
81K-91K Annually
Senior level
81K-91K Annually
Senior level
Artificial Intelligence • Machine Learning • Software
The Senior Customer Success Manager ensures client satisfaction and success by engaging with dealerships, driving CDK solution value, maximizing product adoption, and identifying revenue opportunities.
Top Skills: SalesforceTotango
4 Days AgoSaved
Remote
Providence, RI
Junior
Junior
Software • Cryptocurrency
The Customer Success Associate will guide customers through onboarding, support adoption, manage renewals and upselling, and maintain relationships with key stakeholders.
Top Skills: ChurnzeroCRMHubspot
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4 Days AgoSaved
Remote
Providence, RI
Senior level
Senior level
Artificial Intelligence • Software
As a Customer Success Director at Neuron7.ai, you will lead customer onboarding, integration of CRM systems, and advocate for customer needs while ensuring contract renewals and upselling Neuron7 products.
Top Skills: AICRMMs DynamicsNlpOracle CxServicenowSFDC
4 Days AgoSaved
Remote or Hybrid
Providence, RI
85K-100K Annually
Junior
85K-100K Annually
Junior
Cloud • Fintech • Software • Database • Analytics
As a Customer Success Manager, you will help finance professionals utilize the Datarails platform for effective reporting and data integration while maintaining client relationships and managing expectations.
Top Skills: Excel
4 Days AgoSaved
Remote
Providence, RI
110K-300K Annually
Mid level
110K-300K Annually
Mid level
Financial Services
The Relationship Manager will manage day-to-day member operations, improve account health, and enhance client relationships while providing high-quality support and collaborating with internal teams.
Top Skills: AIFinancial ProductsPortfolio Management
Reposted 4 Days AgoSaved
Remote
Providence, RI
95K-125K Annually
Mid level
95K-125K Annually
Mid level
Artificial Intelligence • Fintech • Payments • Software • Financial Services • Conversational AI
The Client Success Manager builds relationships with clients, leads AI adoption, drives product usage, mitigates risks, and facilitates renewals and expansions.
Top Skills: Salesforce
Reposted 4 Days AgoSaved
In-Office or Remote
Providence, RI
Entry level
Entry level
Cloud • Software
The Customer Success Manager will support customers by resolving issues, onboarding them to Canonical products, and collaborating with teams to enhance user experience.
Top Skills: CephKubernetesLandscapeMaasOpenstackUbuntu
Reposted 4 Days AgoSaved
Remote
Providence, RI
Senior level
Senior level
Healthtech
Lead customer success initiatives for a Healthtech startup, driving retention and expansion while managing a post-sales organization and ensuring compliance with healthcare standards.
Top Skills: Churnzero)Customer Success Platforms (GainsightTotango
Reposted 4 Days AgoSaved
Remote
Providence, RI
165K-185K Annually
Senior level
165K-185K Annually
Senior level
Artificial Intelligence • Healthtech • Software
The Senior Manager, Customer Success will manage customer relationships, drive solutions, and ensure client success in health tech implementations.
Top Skills: ChurnzeroSalesforce
Reposted 4 Days AgoSaved
Remote
Providence, RI
157K-185K Annually
Senior level
157K-185K Annually
Senior level
AdTech • Marketing Tech • Social Media • Software
Lead the Customer Success team, develop strategies for client satisfaction and retention, manage escalations, and analyze customer data for improvements.
Top Skills: Crm ToolsCustomer Success MethodologiesCustomer Success Platforms
5 Days AgoSaved
Remote
Providence, RI
135K-183K Annually
Senior level
135K-183K Annually
Senior level
Artificial Intelligence • Machine Learning • Sales • Software
Manage enterprise customer accounts, develop strategic success plans, drive renewals and growth, advocate for customers, and utilize data-driven insights.
Top Skills: Ai-Driven Sales ToolsData AnalyticsSalesforce
5 Days AgoSaved
Remote
Providence, RI
Mid level
Mid level
AdTech • Artificial Intelligence • Marketing Tech
The Customer Success Team Lead will manage a team, enhance process efficiency, and ensure high service levels while analyzing key metrics and coaching team members.
Top Skills: IntercomZendesk
5 Days AgoSaved
In-Office or Remote
Providence, RI
Mid level
Mid level
Software
The Customer Success Engineer will support customers by addressing requests, debugging issues, advocating for their needs, and improving internal workflows for better service delivery.
Top Skills: Next.JsNotionPlainRaycastRetool
5 Days AgoSaved
In-Office or Remote
Providence, RI
Mid level
Mid level
Software
The Customer Success Engineer will handle customer requests, debug issues, advocate for users, improve workflows, build relationships, and create documentation.
Top Skills: Next.JsNotionPlainRaycastRetool
5 Days AgoSaved
Remote
Providence, RI
60K-70K Annually
Mid level
60K-70K Annually
Mid level
Software
The Customer Success Manager will oversee strategic customer relationships, ensuring effective service delivery and driving product adoption in the healthcare sector.
Top Skills: SaaS
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