Top Entry Level IT Jobs in Philadelphia, PA

Join WOW company's talent pool for various roles including social media, graphic design, customer service, HR recruitment, data analysis, project management, and more. Participate in team meetings and maintain a positive attitude while developing skills.

Execute IT audit procedures, complete engagement objectives, and document findings. Support small projects under supervision, assess information systems and internal controls, and develop understanding of SDLC and IT general controls including security administration, change management, development, and operations.

Provide frontline, phone-based IT support: create and maintain ITSM tickets, troubleshoot hardware/software/connectivity, support Microsoft 365 apps, printers and peripherals, assist with password/security issues, escalate complex problems, meet SLAs, and deliver positive customer service across hybrid onsite/remote schedule.

Provide front-line desktop, phone, and systems support across Malvern locations: troubleshoot issues, create and manage support tickets, configure new PCs, assist department leads, and ensure timely resolution of IT requests.

Provide front-line IT support for desktops, telephony, and systems: troubleshoot and resolve issues, create and manage support tickets, set up new PCs, assist department leads, and travel occasionally between Malvern locations.

Provide first-contact Level 1 IT support: triage and resolve tickets, escalate complex issues, provision/retire devices, create accounts, set up new hires, maintain MDM and inventory records, follow runbooks, and perform periodic on-site hardware handling and travel.

Provide day-to-day IT support and maintenance across the college: manage help desk tickets, troubleshoot and resolve technical issues, create training materials, assist with audits/backups and enforce IT policy, communicate status to stakeholders, and collaborate cross-functionally to ensure end-user satisfaction.

This is a spontaneous application opportunity where candidates submit their CV and motivation for potential job matches.

Provide remote technical support for hardware, software, and network issues; install, configure, and maintain computer systems and LAN/WAN; troubleshoot system and network problems; assist with VPN setup; use Remedy, Jira, and other IT management tools; collaborate with IT team.

Maintain office premises and IT assets: perform floor walks, coordinate maintenance with building reps and offshore IT, manage VC equipment and FedEx shipping, maintain asset records, lead office fit-outs, assist CXOs, support events/tradeshows, reconcile expenses, and be flexible for weekend/holiday support.