Top Operations Jobs in Pensacola, FL

Lead day-to-day disputes operations and strategy, drive AI/LLM-driven automation, optimize tooling and vendor performance, perform root cause analysis, and partner cross-functionally to improve dispute workflows, compliance, and customer outcomes.

Drive IT operational maturity and financial management by analyzing spend and operations, managing renewals and PO lifecycle, delivering reports, advising leadership on budget optimization, vendor rationalization, and process improvements.

Manage day-to-day donor-advised fund (DAF) grant operations, ensuring compliant, accurate processing of domestic and international grants; oversee a team of grants associates; handle special/complex grantmaking, payments, reporting, reconciliations, and cross-functional collaboration; drive process improvements and serve as escalation point for complex cases.

Support end-to-end grantmaking operations: process grant recommendations, conduct grantee due diligence, maintain DAF records, assist payments and reconciliation, respond to donor/advisor inquiries, and contribute to process improvements and special grant workflows.

Manage partnerships and sales operations by owning CRM data and reporting, coordinating partner onboarding and activations, building SOPs and automations, tracking partner performance, and supporting sales outreach and pipeline management to ensure flawless execution and scalable processes.

Provide field coaching and operational support to franchisees to improve sales, car count, customer experience, and profitability. Conduct in-center visits and virtual coaching, run market meetings, document activity in FranConnect, ensure brand compliance, deliver training, and use data-driven insights and reporting tools to drive center performance.

Lead day-to-day support systems and workflows: manage ticketing, routing, queues, labels, escalations, and intake. Triage urgent issues, prioritize requests, drive technical/operational programs end-to-end, partner with engineering/data/IT, and use Cursor and AI-native workflows to reduce toil and improve system reliability.

Partner with Digital Technology leadership to align and execute departmental priorities. Coordinate strategic planning, performance management, talent initiatives, and cross-functional communications. Streamline workflows, track action items, support onboarding and process adoption, and prepare reports to maintain accountability and operational consistency.

Lead the OPSS team to ensure operational data governance, master data accuracy, reporting and analytics, supplier oversight, and cost control. Provide management reporting, insights, and recommendations to improve cost efficiency, supplier performance, and operational decision-making while coordinating with Operations, Procurement, Finance, and Regional stakeholders.

Lead and execute cross-functional strategic projects—pricing, international expansion, GTM infrastructure, AI adoption—perform deep data analysis, partner with RevOps, reduce rework, and deliver durable operational solutions from diagnosis through handoff.

Remote administrative operations role for engineering graduates managing purchase workflows, invoices, bookkeeping (QuickBooks), scheduling, documentation (Google Workspace, DocuSign), vendor coordination, basic financial reporting, and supporting leadership with scientific writing, grants, patents, and presentations. Work U.S. business hours with cross-functional teams at a deep-tech startup.

Lead a Franchise Business Consultant team to drive franchise revenue, profitability and student results. Own departmental P&L, budgets, KPIs, partner with marketing, conduct field visits, hire and train FBCs, run conventions and regional meetings, and manage the Franchisee Advisory Council while delivering operational and financial performance.

No specific responsibilities were listed. Likely to lead and scale operations for digital assets, manage brokerage/clearing operational processes, ensure compliance, and coordinate cross-functional teams.

The VP of Revenue Operations will lead the operational functions including Sales Ops, Marketing Ops, and Customer Operations while transforming processes and tech stack using AI. Responsibilities include managing pipeline mechanics, forecasting, and team leadership to drive efficiency and growth in revenue operations.

Manage deal desk approvals, enforce discount and data quality policies, process and reconcile orders, maintain Salesforce contract and renewal accuracy, and own end-to-end Microsoft Marketplace private offers and troubleshooting while partnering with sales and finance to protect margins and keep deals moving.

Lead technical support for card operations, troubleshooting authorization, clearing, settlement, disputes, tokenization, and ISO 8583 message flows. Manage escalations, lead Sev-1/Sev-2 incident response, author RCAs, mentor support staff, maintain runbooks, and coordinate fixes with Engineering, Product, Risk, and Network Operations to improve service reliability and meet SLAs.

Senior fraud operations role responsible for daily fraud reviews, complex investigations, escalations, and quality execution. Identify trends and control gaps, advise on alert tuning, produce reporting and insights, and coach junior analysts to improve investigation consistency and outcomes.

Lead and build PAR's Revenue Operations function: design the revenue operating system, align Sales/Customer Success/Operations, own Salesforce and CPQ strategy, drive forecasting, pipeline governance, revenue intelligence, cross-functional transformations, and develop a high-performing RevOps team to improve revenue predictability and growth.

Lead RevOps analytics and GTM engineering to scale revenue processes. Build analytics infrastructure, evaluate AI-first tech, automate lead-to-cash workflows using AI-assisted development, integrate systems, and deliver data-driven strategic insights across Sales, Marketing, and Post-Sales.

Own and build Matia's revenue operations and GTM engineering: manage GTM tech stack, pipeline reporting, lead routing, territory and quota planning; create automations, integrations, and AI agents to scale outbound, enrichment, and personalization; partner with sales and marketing to enable GTM programs and surface funnel insights.

Lead execution of support organization initiatives: implement self-service and AI tooling, unify support across brands, build reporting/metrics and operational rhythms, drive process improvements and cross-functional alignment, document SOPs, and evolve into a strategic partner to VP of Support.

Own and drive end-to-end product certification and regulatory compliance to enable customer shipments and revenue. Coordinate Sales, Systems Engineering, Operations, Manufacturing, and external agencies; remove roadblocks, manage escalations, track timelines and risks, and ensure products meet global import/export and regional regulatory requirements.

Lead intake, scoping, and delivery of RevOps and Salesforce initiatives. Translate business needs into technical requirements, manage mid-sized projects end-to-end, ensure data integrity across systems, identify process improvements, prioritize requests, and act as primary stakeholder contact to drive scalable, maintainable revenue operations solutions.

Lead Mission Lane's first-line operations risk function: build the team, define first- vs second-line accountability, partner with process owners to design controls, manage incident lifecycle, deliver executive risk reporting, and coordinate remediation with Legal, Risk, and Compliance.

Lead the Resource Planning team and manage capacity planning, resource assignments, and workforce forecasting. Support revenue operations and reporting using Salesforce/FinancialForce, produce executive reports and decks, drive process improvement, and lead operational cadences. Act as an operational lead for Services Transformation, partner with delivery leadership, and ensure data integrity and standardized processes across Professional Services.