Top Customer Success Jobs in Pensacola, FL

Supports the Senior Quality Assurance Analyst in QA processes, conducts Post Incident Reviews, evaluates service delivery quality, and facilitates service improvements.

Responsible for launching new healthcare products, managing business relationships, and engaging customers through strategic sales and marketing efforts while utilizing digital tools and analytics to drive product demand and growth.

As a Concierge in the Customer Success Team, you will support high-value customers, resolve issues, and enhance their experience with Coinbase's products.

The Quality Assurance Associate supports QA activities, verifies documentation, conducts testing, maintains defect logs, and ensures product quality and integrity.

The role involves overseeing customer onboarding and support team enablement, ensuring both customers and support agents are equipped for success. This includes training, strategy execution, program measurement, and cross-functional collaboration to enhance customer experiences.

Lead the onboarding and training for customer support employees, design scalable learning programs, and measure effectiveness through performance metrics.

Drive the development and delivery of training materials for software development audiences, analyzing data for improvements and implementing effective learning solutions.

As a Strategic Business Advisor, you will consult with enterprise customers to optimize their workflows, drive deal strategies, and deliver measurable outcomes by leveraging Altium's solutions.

As a Strategic Business Advisor, you'll consult for Enterprise customers, ensuring they maximize value from Altium solutions, leading workshops, and collaborating cross-functionally for customer success and revenue growth.

The role involves evaluating the quality and accuracy of machine-translated lyrics from Korean to Simplified Chinese. It focuses on assessing meaning, naturalness, and context, as well as identifying translation issues without the need for editing or actual translation work.

The Account Manager oversees mid-market clients, ensuring satisfaction, managing relationships, executing action plans, and tracking client success KPIs.

As a Customer Advocate, you'll engage with potential customers to understand their needs, guide them through the customer journey, and demo our software solutions, while managing inbound leads and collaborating within the team.