Top IT Jobs in Pensacola, FL

Own the company-wide IT function for approximately 350 employees, including identity, device management, SaaS administration, onboarding and offboarding, support, security operations, vendor and budget management, AI platform governance, automation, and SOC 2 controls. Maintain Okta, Google Workspace, Slack, Mac MDM, passwordless authentication, HRIS-driven lifecycle automation, and self-service IT systems while improving efficiency and documentation.

Instructor-led AI and machine learning training covering theory, data preprocessing, algorithms, model building, analytics, real-time projects, case studies, and practical business and IT applications. Participants use Python, TensorFlow, and Scikit-learn and receive certification upon successful completion.

Supports the IHS Electronic Health Records Modernization program by designing, integrating, installing, configuring, testing, and maintaining biomedical and end-user devices. Develops solutions for complex device engineering, infrastructure, security, backup, and redundancy challenges; maintains technical documentation; collaborates with cyber and implementation teams; and may lead or mentor others. The role is fully remote, requires Oracle Health experience, and may involve up to 25% travel.

Serves as the enterprise technical authority for human performance within the USSOCOM POTFF program. Leads strategic planning, policy development, program synchronization, readiness initiatives, data integration, training, and innovation across SOF components and theater commands. Mentors embedded performance professionals, advises senior leaders, supports compliance inspections, and advances evidence-based programs addressing service members’ cognitive, physical, psychological, social, and spiritual well-being.

Provides frontline help desk support by diagnosing and resolving hardware, software, network, account, and connectivity issues. Installs and configures systems, manages user accounts and permissions, documents solutions, maintains knowledge bases, monitors IT systems, supports technology projects, and escalates complex problems. The role also handles phone triage, follows security and compliance procedures, and delivers customer-focused assistance within service-level expectations.

Provides frontline IT help desk support by diagnosing and resolving hardware, software, network, account, VPN, printer, and endpoint issues. Installs and configures systems, manages user accounts and permissions, documents solutions, monitors IT systems, follows security procedures, and escalates complex problems. Supports upgrades, deployments, network expansions, and users through phone, email, and ticketing systems while meeting service-level expectations.

Leads the internal IT organization’s AI-first transformation, including systems strategy, AI tool deployment, platform uptime, governance, security coordination, helpdesk automation, budgeting, and cross-functional adoption. Owns IT roadmaps, prioritization processes, AI metrics, compliance frameworks, and teams of up to 30 contributors while partnering with security, infrastructure, legal, and other business functions.

Facilitates IT demand intake, evaluation, prioritization, and portfolio governance. Develops business cases, dashboards, scoring frameworks, capacity views, and executive decision materials. Administers demand lifecycles and ServiceNow Strategic Portfolio Management workflows while coordinating compliance, risk, resource planning, and portfolio health activities. Partners with IT, business, PMO, project, and operational leaders to align initiatives with strategy, funding, capacity, and organizational priorities.

Administer and optimize Databricks workspaces across development, test, and production environments. Manage clusters, jobs, workflows, security, governance, monitoring, backups, performance, and cost controls. Automate provisioning and policy enforcement using infrastructure as code, integrate CI/CD pipelines, troubleshoot platform issues, and provide Tier 2/3 support. Collaborate with data, analytics, security, and IT teams while documenting procedures, onboarding users, and promoting Databricks best practices.

Leads business process reengineering and modernization projects for Defense Logistics Agency initiatives. Responsibilities include process mapping, data modeling, requirements analysis, stakeholder interviews, change management, training, methodology development, performance measurement, and quality improvement. The specialist collaborates with process, product, development, and functional owners to define system requirements, user stories, business rules, and acceptance criteria while tracking project risks, issues, milestones, and deliverables.

Analyzes financial and ERP data using statistical analysis, data mining, predictive modeling, and advanced algorithms. Supports Oracle financial shared services, data conversion, business continuity, disaster recovery, and contingency planning. Develops analytical outputs that improve agency KPIs and identifies trends and business opportunities. Requires collaboration with systems, network, hosting, and disaster recovery teams, plus participation in COOP exercises and Oracle environment upgrades.

Develops and maintains IT governance policies, procedures, standards, and controls aligned with ITIL, regulatory requirements, and business goals. Evaluates access, change, incident, and service management controls; monitors governance effectiveness; recommends process improvements; coordinates incident response and corrective actions; supports controlled change implementation; and leads major incident management processes while collaborating with technical teams, business stakeholders, and vendors.

Leads global IT internal audits, SOX testing, control assessments, audit reporting, remediation tracking, and co-sourced team management. Evaluates ITGCs, application controls, ERP, cloud, cybersecurity, data governance, OT/ICS, third-party risks, and digital transformation initiatives. Develops audit methodologies, supports risk assessment and audit planning, reviews SOC 1 reports, and presents findings to senior leadership and external auditors.

Leads national IT and non-clinical recruiting operations, manages and develops recruiters, establishes KPIs, monitors production, improves staffing processes, and partners with sales and account management to fulfill client hiring needs.

Designs and executes integration, acceptance, system, regression, end-to-end, performance, and automated software tests. Develops test scripts, frameworks, test data, and documentation; analyzes security and evaluates results against requirements and design. Integrates automated testing into CI/CD pipelines and maintains test cases using tools such as Selenium, Cypress, Appium, or Robot Framework. Requires five or more years of testing and automation experience, relevant technical certification, and IT-II clearance or current NACLC.

Edits, rewrites, proofreads, and formats technical documentation and customer deliverables. Creates executive-level PowerPoint presentations, graphics, manuals, reports, and instructional materials. Maintains SharePoint sites, document repositories, and knowledge management systems. Supports document tracking, information organization, quality control, dissemination, stakeholder communications, and process improvement for the Defense Logistics Agency.

Develop and integrate production AI/ML capabilities into Oracle E-Business Suite on OCI for federal financial management. Build NLP and document-processing solutions, REST API integrations, ML lifecycle workflows, cognitive performance metrics, and data-mining capabilities. Participate in SAFe Agile delivery, author user stories, support DevSecOps integration, resolve technical impediments, and contribute to transition and knowledge-transfer materials. The role requires collaboration with architecture, product, and government teams in a cleared defense environment.

Develops interactive data visualizations from ERP transactional and analytical data to support strategic and tactical mission objectives. Gathers requirements, designs enterprise visualizations, creates medium-complexity queries and stored procedures, and works iteratively with stakeholders using agile methods. The role requires experience with Qlik, SAP Lumira, Tableau, D3, HTML, JavaScript, and custom or commercial visualization interfaces, along with an IT-II clearance or current NACLC.

Designs, develops, and maintains automated UI, API, integration, regression, performance, and security testing frameworks for enterprise applications, including ServiceNow and Salesforce. Integrates automated tests with CI/CD pipelines, validates data using SQL and APIs, manages test environments and tooling, investigates failures, reports defects, and collaborates with engineering teams on root-cause analysis. The role also establishes automation standards, metrics, quality gates, and provides technical guidance to QA team members.

Designs, develops, and maintains automated UI, API, integration, regression, performance, and security tests for enterprise applications including ServiceNow and Salesforce. Builds reusable frameworks, integrates testing into CI/CD pipelines, manages quality gates, validates data with SQL and APIs, diagnoses failures, supports test environments, and collaborates on defect root cause analysis. Provides QA automation standards, metrics, reporting, and technical mentorship.

Leads product strategy, vision, roadmap, prioritization, and backlog management within a scaled SAFe environment. Translates business requirements into epics, features, and stories; facilitates PI Planning; collaborates with stakeholders, Agile Release Trains, engineering, compliance, security, and business teams; monitors product performance; manages risks and dependencies; and promotes Agile maturity using VersionOne.

Supports Federal agency clients with organizational assessments, workforce planning, organizational strategy, skills assessment, data analytics, visualization, and evidence-based decision-making. Responsibilities include evaluating client needs, developing and implementing solutions, preparing reports and presentations, managing project timelines and status updates, maintaining SharePoint and Teams files, and collaborating with stakeholders. The position is remote with occasional customer-site travel.

Leads the internal IT function and team across strategy, identity, endpoints, networking, collaboration, cloud infrastructure, service management, AI governance, security operations, budgets, vendors, and compliance. Builds scalable technology roadmaps, manages Microsoft 365 and endpoint environments, improves employee experience, oversees business continuity, and partners with executive leadership, Security, Engineering, Finance, and HR.

Maintains security infrastructure, firewalls, PKI, access controls, vulnerability management, incident response, compliance documentation, and threat detection systems. Uses AI-powered SIEM, EDR, UEBA, and SOAR tools to automate security operations and identify emerging threats. Develops policies based on NIST, FISMA, PCI, PII, and CJIS requirements; performs risk assessments, system hardening, and security training. Collaborates with IT teams and evaluates AI/ML security, privacy, and supply chain risks.

Manage and scale global Apple and Windows endpoint fleets using Jamf and Intune. Develop scalable device-management runbooks for M&A, enforce security baselines, support systems integration, lead technical projects, resolve cross-functional workflow issues, and participate in IT escalation support. The role requires expertise in cloud platforms, identity and SSO, API integrations, endpoint compliance, security frameworks, regulatory requirements, and IT strategy.