Top Director of Operations Jobs

Lead and operate global IT systems and infrastructure for end-user platforms, endpoints, lab hardware, and networks. Manage a distributed team, drive automation, oversee vendor/procurement and compliance, and partner with Enterprise Apps, GenAI, and Security teams to ensure reliable, secure operations.

The Operations Director oversees high-mix, low-volume manufacturing operations, driving excellence through Lean methodologies, strategy execution, and team development, while ensuring operational efficiency and compliance.

Support the implementation of strategic initiatives in CMC Digital operations, drive cross-functional programs, and manage a strategic portfolio focusing on digital strategy and operational excellence.

The Senior Director, Clinical Operations will oversee clinical studies, ensuring compliance with GCP/ICH guidelines, managing budgets, and leading teams to achieve clinical trial goals.

The Associate Director of Data Management Operations leads teams managing Identity, Consumer, and HCP data, ensuring operational excellence, compliance, and scalable processes. Responsibilities include team leadership, operational oversight, collaboration with product teams, governance, process improvement, and stakeholder communication.

Lead and scale a centralized RFP and Business Operations function to improve sales execution, deal velocity, and revenue realization. Own RFP lifecycle, Workfront and CRM configuration, KPI frameworks, contracting/pricing/invoicing enablement, and cross-functional coordination with Sales, Finance, Legal, Product, and Delivery. Build and coach a team, standardize processes, and drive measurable commercial and operational improvements.

Lead cross-functional strategic and operational initiatives, drive execution and KPI monitoring, manage stakeholder alignment, create project plans and resource allocation, mentor junior team members, and provide data-driven strategic recommendations to senior leadership.

Lead QA support for quality systems (Deviations, Change Control, CAPA) and Veeva enhancements; oversee clinical and commercial artwork and labeling reviews, vendor oversight, risk-based GxP strategy, metrics and continuous improvement, and inspection/audit readiness while partnering cross-functionally to resolve quality issues and drive timely, compliant record closure.

Lead end-to-end billing, invoicing, collections, and NetSuite-based revenue operations for a large, complex SaaS and services business. Design quote-to-cash processes, improve automation and data quality, partner with Sales/RevOps/Engineering, manage reporting (ARR/MRR/deferred revenue), and drive collections, tax compliance, and operational scalability.

Lead global revenue cadence and forecasting, drive AI-assisted analysis and Clari platform adoption, produce executive-level reporting and narratives, manage QBRs and go-to-market planning, and collaborate cross-functionally to improve sales performance and pipeline health.

Lead integrated supply chain planning and execution across demand, materials, warehouse, production logistics, transportation, and ERP/WMS. Establish operating cadence, governance, inventory control, and readiness reviews to reduce production interruptions, improve inventory performance, and scale planning processes while coaching supply chain and warehouse teams.

Lead sales support and customer service operations for industrial sales: standardize processes, manage CRM and customer service teams, enable field sales with proposals and training, produce sales and customer performance reporting, and partner with senior leadership to drive revenue forecasting and process improvements.

Lead execution of the School's strategic plan and major capital projects, drive data governance and performance measurement, coordinate cross-functional implementation, oversee budgets and risk management, and report progress to the Executive Director and Board to advance organizational effectiveness.

Lead integrated portfolio management, operating effectiveness, and modernization for People, Culture & Justice. Build governance, planning rhythms, and technology-enabled solutions to improve agility, execution, and cross-team alignment. Drive organizational design, risk integration, and capability building while partnering with senior leaders to translate strategy into measurable outcomes.

Lead Defined Benefit Operations teams to deliver high-quality pension administration services. Oversee transaction processing, customer research, capacity planning, process improvements, risk mitigation, client relationships, and team development to meet service, cost, and compliance goals.

Lead US investment operations for Mercer's Direct Investment Unit, managing middle/back-office functions, vendors (e.g., Arcesium), custodians and post-trade workflows. Launch new client mandates and trading instruments, strengthen controls, drive system and process change, and represent US DIU on governance and operational projects.

Senior, trial‑credentialed leader who manages a group of Managing Lawyers to enforce 60/90‑day pre‑trial readiness, drive case progression and quality, coach and develop attorneys, own retention outcomes, and represent executive legal operations across multiple Texas offices.

Lead Marketing Operations and GTM strategy to improve revenue performance through AI-driven analytics, reporting, automation, and cross-functional alignment. Own GTM operating cadence, annual and long-range planning, budget management, and Board-level reporting. Build GTM engineering, data infrastructure, and AI strategy while managing and developing the Marketing Ops team.

Lead a global team to design and deliver supply chain data solutions and digital transformation programs. Own data architecture, analytics, process improvement, and program execution to improve planning, manufacturing, inventory, logistics, and order fulfillment. Mentor teams, communicate KPIs to executives, manage risks, and ensure data accuracy and predictive analytics drive operational decisions.

Lead procurement strategy and operations by modernizing systems, negotiating contracts, managing supplier relationships, overseeing the purchasing lifecycle, driving budgeting and forecasting, implementing performance metrics, and developing a high-performing procurement team while ensuring compliance and continuous improvement.

Lead US investment operations for Mercer's Direct Investment Unit, managing internal teams and vendors (Arcesium), overseeing post-trade workflows, custodians and pooled fund providers, launching client mandates and trading instruments, reducing operational risk, driving system and process improvements, and representing operations in governance and projects.

Lead and execute real-world evidence and claims-based HEOR analyses to characterize disease burden, utilization, costs, and treatment patterns. Design study protocols and statistical analysis plans, guide statistical programmers, produce analytic reports and visualizations, maintain reusable analytic tools, and advise cross-functional stakeholders on evidence generation and product value strategy.

Lead and oversee interdisciplinary hospice clinical services, ensure regulatory-compliant documentation and quality care, recruit/mentor staff, manage budgets and facility relationships, and support clinical training and improvement initiatives.

Build and run the companys Revenue Operations function: configure CRM and GTM tech, own reporting and forecasting, document processes, manage compensation design and finance partnership, and deliver AI-driven workflow improvements to support sales, marketing, and customer success.

Lead fleet-wide casino and arcade commercial strategy and operations, using analytics to drive revenue, support product development and capital projects, ensure compliance, manage vendors, and set operational standards for table and slot gaming.