Top Director of Operations Jobs

Leads the transformation and scaling of Legal Operations through standardized workflows, governed knowledge, self-service pathways, automation, AI, and measurable performance improvements. Develops the operating model, technology roadmap, process governance, metrics, and change-management strategy while partnering with Legal, Technology, Security, Privacy, and business stakeholders. The role distinguishes routine work suitable for automation from complex matters requiring legal judgment and drives implementation, adoption, and continuous optimization.

Leads U.S. pharmaceutical trade operations and product distribution strategy across wholesalers, specialty pharmacies, and channel partners. Oversees product launches, inventory, allocation, fulfillment, contracts, service levels, compliance, and performance metrics. Partners with Market Access, Finance, Supply Chain, and Commercial teams on gross-to-net planning, risk evaluations, and business reviews. Manages direct reports and cross-functional teams while optimizing distribution models and ensuring reliable product access.

Own the operational backbone of Kiteworks’ strategic partnerships organization. Responsibilities include managing partner program memberships, dashboards, reporting, integration lifecycles, budgets, training, certifications, renewals, compliance, and executive business reviews. The role coordinates Marketing, Product, Engineering, Support, Finance, Legal, Sales, and partner teams while proactively identifying risks, resolving blockers, and maintaining operational cadence across strategic technology and GSI partnerships.

Leads payment operations across all divisions, overseeing team development, production targets, compliance, budgets, process improvement, automation, and strategic payments initiatives. Partners with senior leadership and cross-functional teams to execute the payments roadmap, improve efficiency, and deliver strong member and employee experiences.

Leads network-wide learning and development for fulfillment operations. Owns hourly employee ramp, training content, certifications, trainer capability, supervisor and operations leadership development, and retraining for process changes. Uses performance data to improve time-to-rate, productivity, quality, and early-tenure retention. Builds and leads learning professionals, partners with operations and HR, standardizes training across fulfillment centers, and reports capability and operational outcomes to senior leadership.

Leads enterprise advisor compensation, commission administration, billing, reconciliation, financial controls, and revenue operations. Oversees approximately $85 million in annual compensation payments, drives technology implementations and process automation, ensures regulatory compliance and audit readiness, resolves complex financial issues, and manages teams and cross-functional partnerships supporting organizational growth.

Leads the organization’s advisor compensation, commission administration, billing, and revenue operations. Oversees reconciliation and distribution of approximately $85 million in annual payments, financial controls, compliance, process optimization, technology strategy, and system implementations. Serves as the final escalation point for complex compensation and billing issues, partners with executive stakeholders, and leads the Commission & Billing Manager and broader operations team.

Lead a 24x7x365 operations resilience function across two locations, owning incident management and business continuity. Maintain staffing, KPIs, incident severity framework, run drills/tabletops, drive cross-functional adoption of processes and tooling, perform risk and BIA assessments, and deploy AI/automation to improve efficiency and reduce errors. Interface with customers and senior leaders and oversee audits and vendor continuity risk.

Develop and execute Internal Audit communications and employee engagement initiatives. Create audience-focused communications and marketing materials, manage intranet content, editorial calendars, engagement campaigns, recognition programs, networking events, and department-wide activities. Use data and communication best practices to improve engagement, coordinate stakeholders and deliverables, and maintain effective internal relationships. The role also supports communication roundtables and promotes inclusive employee experiences.

Leads franchise operations across approximately 40 stores in North Carolina, Virginia, and Georgia. Manages franchisee relationships, operational performance, compliance, training, store openings, remodels, relocations, market expansion, and retail and wholesale revenue targets. Provides coaching, resolves disputes, conducts store evaluations, supports new franchise development, and coordinates with corporate departments. Requires frequent travel throughout the assigned market, potentially up to 75%.

Leads the quality organization and develops the overall quality improvement strategy for a capital equipment manufacturing operation. Establishes quality systems, improvement priorities, KPIs, preventive actions, process audits, and standard work to reduce customer dissatisfaction, cost of poor quality, waste, and operational variability. The role manages cross-functional execution, coaches teams, resolves complex problems, and drives continuous improvement through Lean and operational excellence methodologies.

Leads financial planning, budgeting, forecasting, resource management, workforce analytics, reporting, and administrative operations for university Business Operations. Advises senior leadership, oversees procurement and contracting processes, develops dashboards and KPIs, strengthens internal controls, ensures policy and regulatory compliance, and drives strategic initiatives and process improvements. Partners with enterprise finance, HR, procurement, and operational leaders to align financial, workforce, and administrative strategies.

Leads operational performance across 12 veterinary hospitals in New Jersey, overseeing regional P&L, KPIs, budgeting, labor and inventory management, pricing, growth, and operational excellence. Coaches hospital leaders, develops talent, supports recruiting and retention, strengthens culture, and partners with medical leadership to maintain high-quality patient care. The role also supports marketing and community engagement, requires relocation flexibility, and involves travel throughout the United States up to 75% of the time.

Leads Booking Holdings’ global legal operations function across corporate and subsidiary legal teams. Responsibilities include managing budgets, vendors, contracts, legal technology, AI adoption, knowledge management, litigation support, reporting, analytics, and process improvement. The role oversees distributed teams, drives legal technology and operating-model initiatives, develops performance metrics, manages change, and partners with senior stakeholders to improve efficiency, governance, and service delivery.

Lead strategy and scaling of fixed assets and inventory accounting, own SOX-compliant controls and audit readiness, drive ERP implementations and system integrations, partner with Operations, Supply Chain, FP&A and IT, and transform asset lifecycle and inventory accounting processes to enable scalable financial controls and faster close timelines.

Lead and scale CRIO's Sponsor Operations for enterprise sponsor programs, ensuring consistent delivery, operational standards, cross-functional alignment, and client satisfaction. Oversee portfolios, define KPIs, optimize processes and tooling, manage escalations, and develop a high-performing team while partnering with Product, Engineering, and Data to drive platform and reporting improvements.

Leads and scales global People Operations, including employee lifecycle processes, HR compliance, international entity launches, HRIS strategy, EOR partnerships, and team development. Partners with Finance and Legal to support compliant payroll and employment operations across multiple countries. Builds scalable processes and uses AI to improve efficiency and employee experience in a high-growth SaaS environment.

Lead and standardize sterile and non-sterile compounding operations across sites, ensuring USP <795>/<797>/<800> compliance, inspection readiness, quality controls, performance metrics, deviation investigations, cross-functional alignment, training, and scalable operational growth.

Leads end-to-end site operations across manufacturing, engineering, supply chain, planning, logistics, procurement, facilities, and NPI. Owns operational performance, budgeting, production throughput, cost, quality, delivery, risk management, Lean continuous improvement, workforce planning, and capacity scaling. Oversees compliance with AS9100 and export controls while leading approximately 80 employees and serving as Site Lead, EHS Officer, and coordinator for security and facilities functions.

Leads GMP laboratory operations supporting lot release, stability, characterization, and specification-driven testing for biologics and advanced therapies. Oversees managers, supervisors, scientific teams, analytical methods, investigations, quality documentation, performance metrics, capacity, client commitments, audits, and regulatory inspections. Develops leaders, manages operational planning, drives process improvements, and resolves complex scientific and cross-functional issues.

Leads end-to-end operations for a multi-shift manufacturing plant and warehouse campus. Oversees safety, quality, delivery, cost, cash, lean manufacturing, continuous improvement, workforce development, and strategic capacity planning. Implements the Generac Manufacturing System, drives KPI performance, develops leaders, manages capital and technology initiatives, and builds a culture of accountability, engagement, and problem-solving.

Leads the People function as a player-coach, advising leaders on organizational effectiveness, employee relations, performance, talent, workforce planning, compensation, and engagement. Manages and develops a small team while personally delivering scalable people programs, maintaining HRIS data and processes, ensuring employment-law compliance, and using workforce data to guide decisions. Partners with executive leadership and Finance on planning, budgets, benefits, and equitable compensation.

Leads Court Theatre’s producing strategy and artistic operations as chief producing executive and principal partner to the Artistic Director. Oversees multi-year production planning, institutional portfolios, budgets, schedules, staffing, contracts, co-productions, touring, commissions, partnerships, and production workflows. Supervises artistic operations personnel, negotiates agreements, manages external relationships, ensures labor and policy compliance, and balances artistic ambition with financial and organizational capacity.

Leads global HR operations, shared services, HR technology, people analytics, governance, compliance, and service delivery. Develops HR technology and operations strategy, standardizes hire-to-retire processes, oversees HCM systems and digital transformation, establishes workforce metrics and data governance, and ensures employment-law compliance and audit readiness. Partners with HR, IT, Finance, Legal, and business leaders while leading a high-performing team across complex, global, multi-site manufacturing and corporate environments.

Lead a small developer pod to design and prototype LLM-based seller-facing agents that provide next-best-action guidance. Own evaluation sets, partner with GTM IT to productionize prototypes, integrate CRM and enablement platforms, and represent the program to Sales leadership and field sellers.