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Top Customer Success Jobs in New Orleans, LA
Edtech
As Manager of Customer Success for the SMB segment, you will lead a team, design engagement strategies, drive growth metrics, and optimize customer journeys to ensure high retention and expansion across 6,000 districts.
Top Skills:
A/B TestingCommunity-Led ProgrammingCustomer DataDigital CampaignsSaaS
Edtech
The Customer Success Operations Analyst will build reporting and dashboards, drive data-informed decisions, and improve customer success outcomes through analytics and automation.
Top Skills:
AIAutomationDashboardsData EngineeringReporting
Reposted 24 Days AgoSaved
Mobile • Security • Software • Cybersecurity
The Customer Success Manager will manage client relationships, drive expansion in existing accounts, and support customers in achieving their goals with Keeper's cybersecurity solutions.
Top Skills:
CybersecurityIamSaaSSalesforce
News + Entertainment • Software
The Enterprise Customer Success Manager will lead partnerships with enterprise customers, driving onboarding, adoption, and measurable outcomes while mentoring CSMs and collaborating across teams.
Top Skills:
GainsightSalesforce
Fintech • Software
The Customer Success Manager will oversee onboarding, training, and customer relations for churches, collaborating with the Head of Customer Experience to shape the organization as it scales.
Top Skills:
Church Management SystemsPlanning CenterPushpay CcbRockSaaSSalesforce
Software • Cybersecurity
The Senior Customer Success Manager will mentor customers on Sonatype product implementations, build trusted relationships, and drive customer value, ensuring high renewal rates and successful product usage.
Top Skills:
Application SecurityCloudDevsecopsGainsightSalesforceSoftware Development
Software • Automation
The Sr. Customer Success Manager advocates for customers, drives product adoption, assesses customer health, identifies growth opportunities, and manages renewals while optimizing customer satisfaction.
Top Skills:
TotangoVerint Product Solutions
Healthtech
The Customer Success Manager will build relationships, drive product adoption, and ensure customer satisfaction and renewals within strategic accounts. Responsibilities include managing client interactions and escalating issues for resolution.
Artificial Intelligence • Healthtech • Software
The Strategic Customer Success Manager will drive engagement and retention for healthcare clients, ensuring they gain maximum value from Clarium's AI-powered platform through proactive relationship management and cross-functional coordination.
Top Skills:
EdiErp SystemsHl7Infor LawsonOracle PeoplesoftSaaSSmart On FhirWorkday
Fintech • Financial Services
The Senior Customer Success Manager drives customer onboarding, engagement, and retention while managing risks and relationships across accounts to ensure measurable ROI.
Top Skills:
CatalystChurnzeroGainsightSalesforce
Software • Business Intelligence
The Mid-Market Customer Success Manager at Onit manages a portfolio of 60 accounts, guiding legal departments to maximize value from the software while minimizing churn and supporting renewals through collaboration and customer advocacy.
Top Skills:
ChurnzeroGainsightSalesforce
Hardware
The Technical Customer Success Associate/Manager will implement and support SwiftMR software in healthcare settings, diagnose technical issues, and ensure client satisfaction. Responsibilities include integrating software with MRI systems and providing application support to clients. Regular check-ins and documentation are also part of the role.
Top Skills:
Cloud-Based SoftwareDicomMri SystemsPacsTcp/Ip Networking
New
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Artificial Intelligence • Healthtech • Other • Productivity • Telehealth • Conversational AI • Generative AI
The Senior Customer Success Manager owns strategic customer relationships in healthcare, guiding enterprise accounts from launch to renewal while utilizing AI solutions to enhance patient experiences and drive measurable outcomes.
Top Skills:
AICustomer Success PlatformsEhrPmsSaaS
Healthtech
This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.
Top Skills:
Ai ToolsChurnzeroGongLookerPendoSalesforce
Analytics • Financial Services
Provide front-line, multi-channel client support and manage full lifecycle inquiries; assist onboarding and API integrations; test application/APIs, create user and API documentation, and lead process improvement and automation efforts while working cross-functionally.
Top Skills:
APIsIntercom
AdTech • Digital Media • Analytics
The Client Success Coordinator supports account teams by managing administrative tasks, tracking deliverables, and assisting with reporting and data accuracy, while learning about Comscore's tools and processes.
Top Skills:
Presentation ToolsProject Management SystemsSpreadsheets
AdTech • Marketing Tech • Social Media • Design
The Client Success Strategist manages client relationships, ensuring clear communication and project coordination across marketing teams to foster client success.
Top Skills:
AnalyticsDigital MarketingPaid MediaSeo
Software
Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.
Top Skills:
CybersecuritySaaS
Artificial Intelligence • Fintech • Information Technology • Machine Learning • Financial Services
The Customer Success Manager will engage with enterprise finance leaders, driving value from AI solutions and managing customer success initiatives to enhance renewals and partnerships.
Top Skills:
AIAutomationPredictive AnalyticsSaaS
Edtech • Software
As a Customer Success Manager, you will manage mid-market and Enterprise customer relationships, focusing on onboarding, retention, and product adoption while supporting sales through identifying growth opportunities.
Top Skills:
SaaS
Healthtech
This role manages high-profile customer accounts, ensuring retention and engagement through relationship building, monitoring usage metrics, and advocating for customer needs internally.
Top Skills:
Data ManagementLlmsTechnology Solutions
Information Technology • Software
Own retention, renewals, expansion, and value realization for higher-education clients. Build executive relationships, lead strategic reviews, forecast and negotiate renewals, identify upsell opportunities, drive product adoption, translate feedback into product insights, maintain CRM, and represent eRezLife at industry events.
Top Skills:
CanvaHubspotMailchimpSalesforceSubskribe
Events • Marketing Tech • Software
The Customer Success Manager at Hive manages client relationships, provides email marketing strategies, and ensures customer engagement with the platform. Responsibilities include onboarding and nurturing clients, gathering feedback for product improvement, and crafting customer experience strategies.
Top Skills:
Hubspot
Software • Automation
The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.
Top Skills:
SaaS
Artificial Intelligence • Cloud • Analytics • Automation
The Customer Success Manager manages client relationships for Mortgage Cadence, driving renewals and upsell opportunities, educating clients, and ensuring successful implementations.
Top Skills:
AIMortgage TechnologySaaS
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