Top Operations Jobs in Louisville, KY

The Business Operations Director, CX leads strategic initiatives for Customer Experience, leverages AI, and collaborates with senior leaders to improve operations at Applied Systems.

The Senior Revenue Operations Manager designs and optimizes the revenue engine across Sales, Marketing, and Product, focusing on strategic growth and efficiency. This role involves data-driven decision-making, improving operational workflows, and leading cross-functional initiatives.

The Associate Operations Analyst in FICO supports and optimizes financial systems, resolves functional incidents, manages service requests, and ensures system stability through process improvements and testing.

The Operations Manager oversees terminal operations, ensuring efficiency, developing processes, monitoring operations, and collaborating with teams to meet service agreements.

Join TekniPlex's talent community to stay connected for future opportunities across various fields, contributing to innovative material solutions.

The Director of Franchise Operations connects with franchise owners to optimize sales and operational performance, providing coaching and strategic guidance.

The SkillBridge Operations Trainee program offers service members practical training in various business aspects, preparing for civilian roles like Operations Manager or Customer Service Representative.

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

The Senior Registrar Operations Lead ensures operational excellence in Domains by managing escalations, compliance issues, and technical operations across departments, streamlining workflows and enhancing customer experiences.

Own and improve driver supply quality programs for Curri's top customers. Manage external BPO team, build SOPs and training, investigate root causes with Growth, track metrics using spreadsheets and SQL, and drive measurable improvements in account delivery quality.

Lead and grow the ServiceNow Platform Operations team, manage daily platform workflows, intake, ticket triage, SLA monitoring, sprint planning, vendor coordination, UAT and maintenance cycles, and drive process improvement and automation to ensure reliable ServiceNow operations aligned with university priorities.

Operate and maintain the Workforce Management function during a six-month contract: validate AI demand forecasts, translate forecasts into staffing and schedules, manage BPO capacity and invoices, co-own labor cost modeling with Finance, deliver hiring recommendations, maintain reporting cadences, and coordinate cross-functionally with Product, Marketing, Data Science, and Ops leadership.

Provide timely phone and ticket-based support to law firm contacts, resolve and escalate complex issues, manage data entry and inbox tasks, use Zendesk/CRM and AI tools, prioritize workload, cross-train team members, and support departmental projects and initiatives.

Support sales and delivery by drafting and managing client-facing scope documents (proposals, SOWs), updating Salesforce records, tracking versions, identifying risks, escalating issues, and coordinating cross-functional stakeholders to meet deadlines and maintain quality.

Lead global Revenue Operations sub-functions (Partner Sales, Renewals, Value Engineering, Sales Programs, Field Strategy, Enablement). Own strategy, roadmap, KPIs, and execution to drive GTM productivity, partner motion, territory/quota planning, and enablement adoption. Build and mentor leaders, align cross-functional stakeholders, prioritize investments, and measure revenue impact. Serve as executive adviser translating GTM strategy into operational outcomes.

Senior leader to build and scale business operations including BI, AI operational rollout, procurement, new product/market analysis, and organizational design. Partner with Finance, Product, Engineering, Compliance, and Commercial teams to create dashboards, drive AI adoption with governance, lead vendor strategy, size markets, and recommend org/headcount changes. Regularly present findings to executive leadership and board.

Lead enterprise Lean transformation by developing and executing Lean strategy and roadmaps, facilitating Kaizen and VSM events, coaching leaders, standardizing scalable processes, delivering training, and driving cross-functional projects to improve efficiency, service, and KPI performance across multi-site operations.

Manage end-to-end proposal and RFP processes, coordinating with teams to enhance quality and efficiency while leveraging AI tools for improvements.

Perform testing, research, review and analysis for CCBX operations; support new account opening and maintenance; customize and validate test scripts; investigate and resolve escalations; monitor file movements; prepare standard entries and dashboards; support projects and initiatives; ensure compliance with banking regulations (BSA, OFAC, Regulation E, UDAAP) and recommend process improvements.

Lead design and execution of company-wide planning, operating rhythms, and information architecture. Build and automate central operations infrastructure, translate strategy into operational systems, run leadership operating forums, and drive continuous improvement across cross-functional teams to increase speed, clarity, and accountability.

The role involves leading operations, building teams, driving strategic planning, and fostering a culture of excellence and empowerment within organizations.

Lead operational execution for the Financial Services & Capital Markets SBU. Implement strategy, improve processes, manage budgeting and KPIs, support talent lifecycle and staffing, liaise with firm operations, and present regular reports to SBU leadership to drive growth and client service excellence.

The role involves building AI systems to enhance technical support operations by automating workflows and providing analytical insights to improve customer experience.