Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
The Legal, Compliance, and Public Affairs team is a group of dedicated professionals committed to helping Affirm scale, innovate, and provide outstanding products for consumers, merchants, and key partners. We combine legal, compliance, and policy expertise to guide growth, shape products, and build trust across our ecosystem. Our work spans multiple professional disciplines and provides the foundation for Affirm’s mission to deliver honest financial products.
About the role
We are hiring an experienced Legal Operations Analyst II to support Legal Platform Services, including Vendor Legal, Marketing Legal, and Commercial Legal teams. This role will drive contract operations and technology initiatives across multiple teams. You’ll partner closely with stakeholders across Legal, Finance, Product, Business Systems, Financial Systems, Procurement, and other internal stakeholders to optimize workflows, implement scalable tools, and streamline processes that enable the business to move faster.
What you’ll do
- Manage and optimize Ironclad CLM platform, including system administration, workflow configuration, template management, approval routing, and system integrations including Zip and Salesforce
- Oversee contract database management, ensuring data integrity, and reporting accuracy
- Develop and implement technical solutions for contract intake, triage, and lifecycle management, supporting both vendor and commercial agreements
- Partner with Procurement, Financial Systems, Business Systems, IT, and vendors on system integrations, API connections, and technical troubleshooting
- Create training materials, playbooks, self-service resources, and documentation for contract management systems and tools
- Own end-to-end process improvement initiatives across contract operations: identify inefficiencies, design scalable solutions, and drive implementation from concept through adoption
- Build and manage department-wide reports and dashboards with detailed metrics for Legal Leadership
- Support cross-functional initiatives, such as data field review and analysis, audits, and other initiatives as assigned
- Oversee knowledge management, maintaining FAQs, legal team intranet hubs, internal/external materials, process documents, template libraries, and legal webpages
- Assist with general administrative, project management, and special projects as needed, with the ability to work in an ever-changing environment
What we look for
- 3+ years of in-depth experience in contract management, legal operations, or contract technology administration
- Advanced proficiency with Ironclad, Zip, and similar CLM/procurement platforms
- Experience with additional tools such as Jira, Salesforce, Notion, Google, and Contentful
- Demonstrated success implementing legal technology solutions and process automation
- Comfort with data analysis, reporting, and metrics-driven decision-making
- Project management skills and the ability to coordinate tasks and timelines across multiple stakeholders
- In-house legal team experience, working at fast-paced companies that value quick decision-making
- You’ve never met a legal process you couldn’t simplify and improve
- You adapt quickly to changing processes and new priorities – the only constant here is change
- Excellent verbal and written communication skills
- Strong bias for action to get stuff done
- Extreme attention to detail, ability to adjust on the fly, problem-solving skills, proactivity and a great attitude
- A sense of urgency on all matters
- Highly responsive and proactive
- A team player mindset (no job is too big or too small)
- Humility, integrity and a desire to be part of a strong, supportive team; you take your work seriously but not yourself
- This is primarily a legal operations and technology role. While you'll work closely with contracts, the position does not involve substantive legal negotiation or serving as primary counsel on vendor or commercial agreements
Base Pay Grade - H
Equity Grade - 4
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $100,000 - $150,000
USA base pay range (all other U.S. states) per year: $88,000 - $138,000
Please note that visa sponsorship is not available for this position.
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
Skills Required
- 3+ years of in-depth experience in contract management, legal operations, or contract technology administration
- Advanced proficiency with Ironclad, Zip, and similar CLM or procurement platforms
- Experience with Jira, Salesforce, Notion, Google, and Contentful
- Demonstrated success implementing legal technology solutions and process automation
- Experience with data analysis, reporting, and metrics-driven decision-making
- Project management skills and ability to coordinate tasks and timelines across multiple stakeholders
- In-house legal team experience at fast-paced companies
- Excellent verbal and written communication skills
- Strong attention to detail, problem-solving skills, proactivity, adaptability, and responsiveness
- Team-player mindset, humility, integrity, and strong work ethic
What the Team is Saying
Affirm Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage is described as comprehensive with medical, dental, vision, robust mental health support, and $0‑premium plan options in some cases. Inclusive offerings such as abortion travel and transgender healthcare further reinforce breadth of care.
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Parental & Family Support — Paid parental leave of 18 weeks for both birth and non‑birth parents, plus a four‑week return‑to‑work transition, is prominently featured. Family‑forming support includes fertility and adoption assistance alongside a $20,000 wallet for surrogacy, adoption, fertility treatments, and egg freezing.
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Leave & Time Off Breadth — Time off is presented as generous, with flexible PTO, Health Days, and “Life Happens Leave,” plus company‑wide Away Days. Paid holidays were expanded substantially to ensure regular three‑day weekends and collective recharge periods.
Affirm Insights
What We Do
At Affirm, we help people say yes to the things that matter with flexible, transparent ways to pay over time. No hidden fees, no compound interest, and no fine print—just a smarter way to spend.
Why Work With Us
Who is an Affirmer? /noun/ Someone who believes finance shouldn’t be complicated. We come from a diverse set of backgrounds and we’re driven by the desire to improve lives through honest financial products. We define success by challenging one another to bring our best ideas to every single project—and we have fun while doing it.
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Affirm Offices
Remote Workspace
Employees work remotely.
Affirm is a remote-first company! Our employees can work anywhere in the U.S. but if an office is more your style, we have office locations in San Francisco, Chicago, New York City, and Pittsburgh.
