Top Operations Jobs in Louisville, KY

Manage client accounts and fulfillment projects by interpreting instructions, coordinating internal teams, analyzing workflows, monitoring quality and delivery, resolving client issues, and maintaining professional relationships. The role also identifies process improvements and additional business opportunities, supports new product and client initiatives, and uses technical processing tools and quality assurance practices to ensure accurate, timely results.

Investigate and resolve card, ACH, and mobile deposit disputes while managing chargebacks within regulatory and network deadlines. Analyze suspicious activity, transaction histories, behavioral patterns, and customer data to identify fraud and mitigate losses. Document clear, audit-ready determinations, apply payment rules accurately, and contribute to process improvements, risk management, and technology-enabled operational efficiency.

As Director of Network Operations, you will oversee operational management, process development, employee training, and financial performance while ensuring customer satisfaction and strategic growth.

Own customer-facing operations across data suppliers and AI labs, including activation, engagement, onboarding, contract and platform issue resolution. Build trust through customer conversations, coordinate internal blockers, and convert recurring feedback into improved processes, platform capabilities, communications, and lightweight workflow systems. The role requires strong judgment, organization, follow-through, CRM familiarity, and comfort working independently in a fast-paced startup environment.

Supports Kiva U.S. loan operations by screening applications, assisting borrowers during fundraising, managing delinquency, improving processes and infrastructure, collaborating with partners, analyzing data, collecting borrower stories, and enhancing training resources. The role is a six-month, part-time remote volunteer internship supporting entrepreneurs and cross-functional program initiatives.

Build and lead Polymarket’s Tier 3 in-house support organization from the ground up. Responsibilities include hiring and coaching specialists and leads, managing escalations, complaints, and DeFi support queues, defining tiered escalation paths, monitoring service levels and customer metrics, handling sensitive policy exceptions, and partnering with Compliance, Product, and Engineering to improve policies and products.

Own the global operating strategy for Airbnb’s hotel supply optimization program. Develop pricing, discount, segmentation, reporting, forecasting, incentive, and performance frameworks for Account Management teams. Analyze data, build models, identify adoption and performance opportunities, and provide recommendations to senior leadership. Partner cross-functionally with Account Management, Product, Marketing, Analytics, Finance, and regional teams to improve hotel supply quality, revenue, and program adoption worldwide.

Lead revenue operations strategy, CRM architecture, forecasting, capacity and quota modeling, reporting, AI tooling adoption, and GTM operating cadence. Serve as a strategic advisor to the CRO, drive cross-functional initiatives across Sales, Marketing, and Finance, and build a scalable RevOps team. The role requires hands-on Salesforce administration, AI-to-CRM integration, data modeling, field interventions, and measurable improvements in sales execution.

Manages Salesforce administration, CRM data integrity, reporting, dashboards, process automation, and revenue operations analytics. Partners with Sales, Finance, and BI on integrations, data enrichment, and reporting infrastructure. Supports sales enablement through troubleshooting, training, office hours, documentation, and user guidance. The role also identifies scalable process improvements and translates operational data into actionable business insights.

Fractional Revenue Operations Manager responsible for daily sales operations and a major GTM systems transformation. The role includes migrating Zoho CRM to Odoo, building AWS Partner Central ACE and CPPO integrations, automating lead routing and renewal workflows, supporting cloud marketplace sales, and developing executive revenue dashboards. The engagement is capped at 15 hours weekly and requires independent execution, CRM migration expertise, REST API and webhook knowledge, and B2B SaaS RevOps experience.

Provides administrative and reporting support for healthcare facility operations. Maintains work order, maintenance, service order, leak, equipment, and recovery plan trackers; compiles status reports and meeting materials; follows up on missing information; tracks deadlines, approvals, purchase orders, and closeout documentation; organizes files and action items; and flags overdue or conflicting information for operations leadership.

Own day-to-day IT operations, service management, endpoint security, identity and access administration, cloud infrastructure support, vendor and MSP oversight, business-unit technology integrations, and SOC 2 or other audit readiness. The role manages Microsoft 365, Google Workspace, AWS, Azure, endpoint tools, security platforms, device compliance, operational documentation, procurement, and technical evidence across multiple business units.

Manage and align risk policies, workflows, and due diligence with financial partners. Evaluate merchants, identify trends, use data to drive process improvements, and build scalable operational controls and reporting to mitigate partner and regulatory risk.

Leads research operations across a complex portfolio by building prioritization, tracking, communication, publication, evidence repository, vendor, data, budget, and workflow systems. Partners with senior research leaders to improve accountability, visibility, sequencing, and execution. Synthesizes internal and external research evidence into actionable recommendations, standardizes operating processes, manages cross-team functions, and develops scalable infrastructure and team capacity without owning individual research projects.

Supports the Policy Team through executive assistance, project coordination, meeting and special-event management, expense reporting, data and information management, reporting, contracts and budget support, communications, and administrative process improvement. The role coordinates stakeholders, tracks action items, manages schedules and logistics, ensures policy compliance, conducts research and analysis, and supports workflow improvements across teams.

Leads the transformation of Sophos’s pricing operations by building a centralized function, establishing pricing governance and review cadences, developing AI-assisted competitive and discount analysis capabilities, and aligning pricing across SecOps and Network Security. The role provides executive market visibility, defines performance metrics, supports organizational change, and builds a high-performing team serving sales, finance, and customer-facing stakeholders.

Owns growth initiatives from opportunity framing through execution and impact measurement. Builds financial models, evaluates strategic bets, leads cross-functional plans, manages timelines and budgets, designs growth experiments, analyzes funnel data, improves patient experience, and advises leadership on new markets and adjacencies.

Supports front-desk administration, filing, meetings, workshops, logistics, staff travel, procurement documentation, quotations, deliveries, office supplies, assets, and operational records. The intern also generates purchase orders in SAP, checks activity documentation, follows up on outstanding records, coordinates with service providers, and assists regional project teams. This is a learning opportunity for a recent graduate interested in administration, procurement, logistics, finance, and project operations.

Own marketing and partnerships operations infrastructure, including HubSpot workflows, lead routing, scoring, attribution, lifecycle management, campaign tracking, Salesforce integrations, and PartnerStack administration. Improve funnel efficiency, pipeline hygiene, lead conversion, and channel ROI through automation, reporting, forecasting, and data governance. Collaborate with Marketing, Partnerships, Sales, Customer Success, Business Systems, and Analytics teams to implement scalable revenue processes.

Leads the commercial operating system across Sales, Marketing, Partnerships, and Customer Success. Owns revenue planning, forecasting, territory and capacity planning, GTM systems, Salesforce, analytics, AI automation, operating cadence, and funnel optimization. Partners with executive leadership on growth strategy and builds a high-performing Revenue Operations organization for scalable, predictable revenue.

The Operations Administrator maintains account records, databases, documentation, agreements, work queues, and consumer correspondence. The role ensures accurate, timely, and compliant processing; coordinates with stakeholders and vendors; safeguards confidential information; identifies discrepancies; escalates risks; and provides backup operational support. Success requires strong organization, communication, attention to detail, judgment, adaptability, and consistent adherence to policies, service-level agreements, regulatory requirements, and quality standards.

Supports day-to-day business operations through record-keeping, invoice and reconciliation workflows, contract and compliance documentation, reporting, tool administration, shared inbox monitoring, cross-team coordination, and process improvement projects. The role is designed for an early-career professional with strong organization, attention to detail, communication skills, and an interest in finance and operational processes.

Leads revenue operations across sales, marketing, and customer success by aligning teams, optimizing processes, analyzing business data, forecasting revenue, building customer health dashboards, and enabling employees through CRM and systems training.

Leads and scales Ballotpedia’s remote Operations Department, overseeing HR, talent management, finance, budgeting, payroll, compliance, legal risk, administration, and team development. The role develops financial models and reports, manages organizational systems, supports regulatory compliance, coordinates legal matters, and partners with leadership to improve operational effectiveness and financial health.

Own revenue operations for the Fund Administration business, including Salesforce health, renewals, forecasting, pipeline reporting, dashboards, process governance, automation, and cross-functional operating cadences. Partner with Fund Administration, Sales, Customer Success, Marketing, and Finance to improve revenue processes, pricing, compensation, territories, quotas, and data integrity. Use AI and revenue technology to streamline workflows, improve reporting, and support scalable growth.