Top IT Jobs in Little Rock, AR

Owns and leads Regulatory IT systems supporting Global Regulatory Affairs and R&D. Responsibilities include maintaining technology roadmaps, managing system enhancements and implementations, overseeing vendors and releases, providing production support, delivering integrations, conducting data mapping and validation, and ensuring GxP, HIPAA, GDPR, and CCPA compliance. The role serves as the primary IT partner for regulatory business units, manages budgets, and coordinates cross-functional teams delivering regulated technology initiatives.

Provides advanced Tier 2 technical support across networking, firewalls, hardware, media players, connectivity, and enterprise environments. Diagnoses root causes, manages escalations, supports strategic accounts, and partners with Product, Engineering, Customer Success, and Sales. Administers and optimizes Zendesk AI Co-Pilot, automation, workflows, and self-service. Develops troubleshooting documentation, coaches support staff, analyzes issue trends, advocates for product improvements, and participates in on-call and occasional holiday coverage.

Serves as the primary liaison between the World Trade Center Health Program and participating healthcare organizations. Manages provider onboarding, education, portal and EFT adoption, relationship management, issue resolution, escalations, documentation, and SLA compliance. Collaborates with credentialing, contracting, claims, finance, clinical operations, communications, and IT teams. Maintains performance dashboards, analyzes trends, supports audits, and drives process improvements to enhance provider satisfaction, reduce resolution times, and improve operational quality.

Manage identity and access systems, endpoint devices, office networking, AV and conferencing infrastructure. Automate recurring IT issues, serve as a technical escalation point, support employee onboarding and offboarding, maintain secure configurations, and partner with Security on SOC 2 audit readiness. The role also contributes to Agile sprints and IT projects within a fully remote, geographically distributed team.

Leads infrastructure engineering strategy, modernization, project delivery, automation, and operational readiness across hybrid AWS, Azure, on-premises, networking, identity, Microsoft 365, and endpoint platforms. Establishes engineering standards, architecture patterns, security and resilience practices, Infrastructure as Code, CI/CD, monitoring, documentation, and support handoffs. Manages infrastructure projects, vendors, budgets, risks, and executive communications while leading, coaching, and developing an infrastructure engineering team.

Leads and develops the internal IT helpdesk and systems administration team, shifting operations from reactive support to proactive service delivery. Owns IT roadmaps, cross-functional projects, vendor relationships, authentication and access standards, disaster recovery, security improvements, and process automation. Establishes measurable KPIs and audit-ready onboarding and offboarding workflows while improving documentation, service levels, workload visibility, and operational accountability.

Supports IT governance, risk, privacy, and compliance programs by maintaining policies, coordinating audits, assessing technology and vendor risks, reviewing contracts, and tracking remediation. Manages privacy documentation including data inventories and processing records, evaluates AI solutions against relevant frameworks, audits access and IT assets, administers cybersecurity awareness training, and partners with Legal, Security, IT, People, and Procurement to embed compliance requirements in business initiatives.

The IT Business Analyst gathers and translates business requirements into technical solutions, partners with stakeholders and product owners, manages backlogs and roadmaps, and supports project delivery. The role creates requirements and UAT documentation, tracks software development, coordinates production issue resolution, and administers Genesys Cloud contact center capabilities including routing, IVR, queues, reporting, dialers, and workflows. It also identifies process improvements and serves as a subject matter expert across supported products and programs.

Coordinates data platform incident response, triage, escalation, root cause analysis, problem management, post-incident reviews, and operational improvements. Maintains runbooks, documentation, metrics, dashboards, and stakeholder communications. Implements and monitors security controls, supports security incident response, vulnerability remediation, compliance audits, regulatory reporting, disaster recovery exercises, and cross-functional coordination across data, cloud, infrastructure, DevSecOps, application, and governance teams.

Plans, executes, and reports on information systems control assessments for federal financial systems. Evaluates cybersecurity, access, change management, and segregation-of-duties controls across SAP and non-SAP enterprise applications. Applies FFMIA, GAO, FISCAM, Federal Audit Manual, OMB Circular, and federal accounting requirements. Produces working papers, summary reports, detailed findings, and actionable recommendations while supporting DoD/DLA programs.

Provides technical leadership for enterprise Identity Governance solutions, including architecture, risk assessment, automation, systems integration, application development, and secure access. Designs and implements identity systems across multi-platform environments using Oracle IAM technologies, LDAP, databases, operating systems, application servers, cloud infrastructure, and web/API technologies. Supports DoD and federal customers in an Impact Level 5 Oracle Cloud environment and requires advanced systems engineering expertise, certifications, and a Tier 3 or IT-II designation.

Leads complex IT systems audit and audit advisory engagements for government clients. Applies accounting principles, auditing standards, Federal Acquisition Regulations, OMB guidance, and FISCAM requirements. Provides technical direction, manages client relationships, oversees project execution, and ensures high-quality, timely, and budget-compliant deliverables. Requires DoD/DLA experience, project management capability, relevant certification, and an IT-II Non-Critical Sensitive designation or Tier 3 background investigation.

Architect and implement scalable AI/ML platforms, pipelines, services, and APIs for an enterprise modernization program. Responsibilities include model training and deployment, MLOps, cloud infrastructure, multi-tenant and multi-region architecture, monitoring, optimization, responsible AI, documentation, dashboards, and third-party ML tool integration. The role guides agile teams while ensuring federal security, privacy, governance, compliance, performance, availability, and cost-efficiency requirements are met.

Lead and grow a product support team for a live digital court reporting product (Maggie). Supervise analysts, triage and lead incident response for P0/P1 events, coordinate escalations to IT and engineering, run on-call rotations, develop runbooks/KB/training, track support metrics, provision hardware kits, and hire and train support staff.

The Network Engineer plans, tests, documents, and implements network hardware, software, configuration, routing, and interoperability changes across DLA WAN, DISN, cloud, core, and remote networks. Responsibilities include developing implementation and assessment plans, conducting laboratory evaluations, creating network designs and maps, preparing test and after-action reports, defining requirements, analyzing telecommunications needs, supporting network services, and recommending routing and configuration improvements. The role requires hybrid onsite work and SIPR-related support.

Designs, implements, integrates, and sustains enterprise identity, access management, directory, and authentication services across hybrid cloud and multi-domain environments. Ensures compliance with DoD guidance while supporting mobile connectivity and millions of users. Provides engineering support for DHA projects, incorporates emerging technologies, maintains technical documentation, and collaborates with program offices, customers, technical leaders, and senior executives.

Lead and coordinate IT and security audits across cloud infrastructure, application security, IAM, vendor risk, and blockchain products; shape audit roadmap; produce executive- and Board-level reports; drive remediation and validate corrective actions; partner with technology leaders and mentor audit staff.

Lead end-to-end IT and security audits across cloud infrastructure, application security, IAM, vendor risk, and blockchain products. Plan and execute fieldwork, produce evidence-based reports for senior leaders and the Audit Committee, mentor junior auditors, validate remediation, and partner with Engineering and Security to improve controls while maintaining audit independence.

Serve as the primary liaison between assigned business units and IT, build stakeholder relationships, translate business needs into IT work, coordinate IT teams and vendors, track requests and escalations, promote technology adoption, measure customer satisfaction, and support delivery of technology solutions to meet business objectives.

Coordinates testing for Epic applications and integrated healthcare systems, including test planning, user acceptance testing, defect management, upgrades, implementations, documentation, and compliance. Provides tier-2 application support, resolves complex system issues, supports optimization and enhancements, collaborates with stakeholders and vendors, facilitates governance meetings, and mentors junior analysts. The role also requires advanced AI literacy, healthcare operations knowledge, and independent leadership across application support and delivery initiatives.

Lead the design, development, integration, modernization, and delivery of secure software supporting healthcare eligibility, claims, provider management, member services, and financial operations. Guide technical strategy, performance optimization, interoperability, debugging, and issue resolution across TPA core services. Coordinate architects, engineers, analysts, QA testers, vendors, and operational stakeholders while ensuring HIPAA compliance, secure PHI/PII handling, and adherence to federal security standards.

Designs, deploys, and configures secure enterprise integrations across cloud, on-premises, and hybrid environments. Develops Zero Trust architectures, integration strategies, APIs, middleware, identity and access workflows, and authentication protocols. Integrates identity providers, security tools, ITSM systems, data stores, and enterprise services while embedding security controls and supporting compliance audits. Troubleshoots complex integration issues, documents workflows and dependencies, and provides technical leadership for federal, intelligence, and defense customers.

Lead requirements elicitation and workflow documentation for eligibility, claims, provider management, member services, and payment systems. Collaborate with technical teams, operations, vendors, testers, and government stakeholders to align requirements with healthcare mission needs. Validate workflow logic, support testing, maintain requirements traceability, resolve operational issues, and analyze system integrations while ensuring secure handling of PHI and PII.

Drive sales growth for LG IT solutions across the Central Region through consultative selling, territory planning, account development, and partner collaboration. Build enterprise and commercial customer relationships, manage opportunities from discovery through close, coordinate pricing and forecasting, maintain Salesforce pipeline data, and achieve revenue and sales objectives. The role involves executive engagement, customer presentations, trade shows, and approximately 70–75% regional travel.

Lead the planning, execution, monitoring, and delivery of enterprise technology projects. Manage scope, timelines, budgets, resources, risks, vendors, and stakeholder communications while coordinating cross-functional teams across Agile, Scrum, and Waterfall environments. Projects may include software development, cloud transformation, application modernization, and enterprise technology implementations. Ensure business and technology objectives are achieved across multiple concurrent initiatives.