Top IT Jobs in Little Rock, AR

Lead end-to-end delivery of a complex CMS Medicare claims-processing initiative involving Oracle EBS interfaces. Responsibilities include managing large matrixed teams, integrated master schedules, program controls, risks, issues, project financials, staffing, performance metrics, stakeholder communications, process improvement, and delivery alignment. The role requires expertise in Oracle EBS, earned value management, IT service management, project planning, Microsoft Excel, and Microsoft Project.

Administers and optimizes Amazon Connect and enterprise service center platforms, including routing, queues, IVR workflows, permissions, telephony, digital channels, and conversational AI. Provides production support, incident resolution, vendor escalation, release testing, documentation, and platform monitoring. Partners with Operations, Engineering, Clinical, and Analytics teams to implement configurations, validate reporting, improve workflows, and maintain reliable communication infrastructure.

Supports day-to-day IT operations for 50–60 clients, focusing on employee onboarding, offboarding, technology procurement, documentation, ticket resolution, and workflow improvement. Communicates with clients through email, Slack, and virtual meetings; tracks requests, identifies recurring issues, maintains client IT playbooks, and co-facilitates data security training. The role requires strong customer service, organization, responsiveness, attention to detail, and the ability to learn technical systems quickly.

Designs, builds, and maintains integrations between internal systems and SaaS platforms. Develops automation for provisioning, access management, and data synchronization using APIs, scripting, and workflow tools. Collaborates with Security, Infrastructure, IT, vendors, and platform providers to implement, troubleshoot, and improve integrations. Documents system architecture and dependencies while supporting reliability, security, and operational efficiency across the technology stack.

Leads the enterprise business intelligence and analytics strategy, manages BI and data analysts, and oversees analytics roadmaps, projects, platforms, dashboards, and vendor relationships. Translates complex data into actionable financial and business insights, supports SAP and Power BI platform upgrades, manages delivery timelines and resources, and coaches team members. The role also drives stakeholder engagement, continuous improvement, talent development, and data-driven decision-making across the organization.

Train radiology customers on Fluency for Imaging through live and virtual classrooms, create and maintain training materials, assess learner understanding, and support implementation programs before and after go-live. Collaborate with customers and project teams to meet learning objectives, gather feedback, and improve training outcomes. The role is fully remote but requires travel across the U.S. and Canada up to 75% of the time.

Designs, deploys, and administers Axonius integrations across enterprise IT and cybersecurity data sources. Develops queries, dashboards, enforcement actions, ingestion standards, quality checks, access controls, and governance policies. Supports systems engineering lifecycle activities, technical documentation, architecture reviews, Agile delivery, and operational transition. Integrates endpoint, cloud, identity, vulnerability management, CMDB, and network security platforms in a regulated enterprise environment.

Administers and supports SIM International’s technology systems, including Microsoft ecosystem applications. Monitors system reliability, security, and user experience; resolves or escalates support requests; maintains IT processes and controls; coordinates with vendors; develops recommendations and user-friendly SharePoint content; and provides end-user training across time zones.

Provides strategic leadership for SIM International’s IT systems and services, ensuring secure, reliable, sustainable, cost-effective, and user-focused technology operations. Leads the international IT team, establishes processes and risk controls, oversees system implementations, manages budgets, develops staff, coordinates IT capabilities across global entities, and advises organizational leadership on technology priorities.

Conduct full-cycle recruitment for IT and data professionals, including sourcing, screening, interviewing, offer negotiation, and pre-boarding. Partner with hiring managers to build talent pipelines, meet sourcing and hiring metrics, improve recruitment processes, support employer branding, and ensure employment-law compliance. The role requires expertise recruiting technical professionals, familiarity with data and IT concepts, strong communication, analytical abilities, and adaptability to changing processes.

Leads critical client escalations from initiation through closure, coordinating engineering, delivery, operations, and client success teams. Drives containment, root cause analysis, corrective actions, quality management, and continual improvement. Serves as the primary client advocate during high-visibility incidents, communicates with executives and clients, tracks resolution and satisfaction metrics, and presents performance insights to governance leaders. The role strengthens service delivery processes, prevents recurring issues, and promotes accountability and sustainable operational excellence.

Provides remote and on-site IT infrastructure support for global programs and projects. Evaluates requirements, recommends technical solutions, maintains servers and networks, provisions Azure environments, deploys connectivity systems, installs cabling, troubleshoots issues, supports security assessments, and documents processes. The role requires collaboration with technical teams and stakeholders, worldwide travel, cloud and network expertise, relevant certifications, U.S. citizenship, and eligibility for a DoD Secret clearance.

Manage user account provisioning, permissions, access removals, and quarterly SOX access reviews. Maintain RBAC standards, access control procedures, role definitions, and SOPs while identifying inappropriate permissions and segregation-of-duties conflicts. Troubleshoot access-related tickets, provide helpdesk support, follow change-management processes, and coordinate with IT compliance teams and business departments. The role requires attention to detail, documentation skills, spreadsheet proficiency, and familiarity with ticketing systems and security concepts.

Leads SAP manufacturing and production planning technology strategy, process design, configuration, integration, reporting, and release planning. Manages IT analysts and subject matter experts, oversees software engineering delivery, allocates resources, manages vendors, and drives continuous improvement through KPIs and stakeholder reporting. Requires expertise in manufacturing planning, ERP platforms, project management, and enterprise integration. Travel may reach 40% during the transformation.

Provides Tier 1 help desk support for government information systems, including Tableau and Salesforce. Duties include troubleshooting, ticket logging, access management, user account updates, issue escalation, and customer assistance. The role collaborates with development and operations teams, supports system access requests, implements assigned projects, and maintains sensitive information. Work may include variable shifts, weekends, and holidays, with less than 10% travel and remote work options.

Manages healthcare documentation governance, including desk procedures, policy interpretations, operations manuals, provider profiles, and credentialing committee materials. Reviews policy and regulatory changes, audits documentation, maintains version control, supports NCQA and CVO compliance, and translates complex requirements into operational guidance. Participates in provider profile review meetings, coordinates committee materials, supports quality initiatives, and collaborates with operations, credentialing, compliance, IT, and leadership teams on process improvement and training.

Designs, develops, and supports full-stack enterprise applications using cloud and web technologies. Provides technical leadership in architecture, solution design, documentation, application lifecycle management, and production troubleshooting. Collaborates with stakeholders, mentors developers, establishes development standards, and delivers scalable solutions integrating ERP and other business systems.

Leads a Citizen IT team supporting Salesforce and PEGA applications through configuration, administration, troubleshooting, reporting, workflow management, training, and change management. Oversees Salesforce business analysts, partners with development and service leadership, improves data quality and processes, monitors performance, establishes KPIs, manages stakeholders, and drives platform adoption, productivity, and client satisfaction.

Build and operate identity, endpoint, SaaS, and IT automation infrastructure. Develop API integrations, AI-powered workflows, identity lifecycle automation, device management, security controls, and audit-readiness processes. Manage macOS and iOS fleets, strengthen access security, and own complex technical projects from design through operation. Collaborate with IT Operations, Security, Revenue Operations, and business teams to deliver reliable, scalable systems using code, infrastructure as code, testing, monitoring, and documentation.

Build and enhance production-grade full-stack applications using React, Java, and/or Python. Develop scalable microservices and RESTful services, resolve performance and architectural issues, and deliver high-throughput, low-latency systems in cloud environments. Collaborate in Agile teams, use modern development and CI/CD practices, apply AI-assisted development tools, and mentor engineers while owning implementation across the application stack.

Maintains and manages servers, network infrastructure, and IT systems; plans and supports infrastructure solutions; troubleshoots system and network issues; performs backups and disaster recovery; manages firewalls, antivirus, user accounts, permissions, and access controls; documents policies and procedures; and collaborates with IT teams and stakeholders.

Engineers and operates corporate IT security across identity, devices, endpoints, SaaS, internal networks, and workforce AI tools. Responsibilities include access hardening, device trust, lifecycle automation, SaaS security posture, detection engineering, incident command, audit evidence, and AI guardrails. The role is primarily hands-on and partners with Security, IT, Legal, Compliance, and business leaders to investigate incidents, remediate risks, and improve corporate security controls.

Own end-to-end IT operations for a globally distributed workforce, including cross-platform support, MDM administration, patch management, endpoint security, SaaS and identity access, onboarding and offboarding, automation, asset inventory, procurement, and cloud/IaC collaboration. The role requires strong macOS, Windows, and Linux expertise, participation in weekend on-call rotation, and experience improving secure, scalable IT systems in a remote environment.

Secure and scale internal IT infrastructure by administering Google Workspace, identity and SSO systems, endpoint management, AWS IAM, VPN access, secrets management, and Infrastructure as Code. The role develops security policies, enforces CMMC and NIST frameworks, conducts vulnerability assessments, investigates incidents, and supports compliance audits across macOS, Linux, and Windows environments.

Leads planning, transition, delivery, and operational oversight for a portfolio of federal IT applications and services. Manages schedules, backlogs, risks, dependencies, stakeholder relationships, technical teams, projects, incidents, and change requests. Drives service improvements, evaluates technology and operational approaches, and briefs leadership on performance and priorities. Requires extensive federal IT program or application portfolio management experience, Agile and DevSecOps expertise, PMP certification, U.S. citizenship, and eligibility for a CBP background investigation.