Top Senior IT Jobs in Jacksonville, FL

Own and automate employee joiner, mover, and leaver processes across HR, identity, collaboration, ticketing, and SaaS platforms. Administer Okta, Jira Service Management, Google Workspace, Atlassian, Slack, and Zoom; build Python, API, orchestration, and AI-assisted workflows with strong security controls. Manage SaaS and non-human identities, licenses, audit evidence, and automation governance while partnering cross-functionally to improve service delivery and reduce manual effort.

Manage IT operations, support-team performance, technical escalations, identity and access management, macOS endpoint administration, collaboration and telephony systems, service workflows, automation, reporting, license utilization, and audit readiness. The role partners with Security and cross-functional teams to maintain compliant systems, improve onboarding and offboarding, establish operational standards, and enhance IT efficiency through automation and AI.

Performs independent IT and internal audits across technology, cybersecurity, operations, financial controls, and compliance. Identifies organizational risks, evaluates internal controls, designs audit procedures, conducts walkthroughs and testing, reports findings, and tracks remediation. The role also develops continuous auditing and data analytics capabilities, supports investigations, monitors audit trends, and mentors staff auditors while managing stakeholder relationships.

Lead design and construction teams across multiple federal projects, managing schedules, budgets, staffing, subcontractors, compliance, quality control, safety, bidding, reporting, client communication, and issue resolution. Support business development, proposals, client presentations, and senior leadership while delivering projects valued at $1M–$15M+.

Leads end-to-end WMS and LMS implementation projects across warehouse sites, covering requirements, design, configuration, integrations, testing, launch, documentation, training, troubleshooting, and production support. Manages vendors, clients, budgets, risks, schedules, communications, and project closure. Develops WMS customizations and business requirements, coordinates cross-functional teams, mentors junior staff, and ensures successful, on-time deployments.

Develop, configure, customize, integrate, test, and troubleshoot ServiceNow applications for CMS. Build workflows, automations, access controls, Service Catalog solutions, APIs, and integrations using REST, SOAP, and Integration Hub. Use ServiceNow AI capabilities and JavaScript-based development tools, participate in code reviews, maintain technical documentation, ensure system reliability, and recommend platform improvements. Collaborate with cross-functional Agile teams while managing shifting priorities and supporting advanced ServiceNow capabilities including ITSM, Discovery, CMDB, Now Assist, AI Search, and Automated Test Framework.

Designs, implements, configures, and supports enterprise cybersecurity solutions across IAM, endpoint, network, email, application, cloud, and security awareness domains. Conducts vulnerability assessments, threat hunting, incident investigation, security tool tuning, policy development, and security architecture reviews. Serves as a security subject matter expert on technology projects, collaborates with an MSSP, provides incident escalation support, and maintains availability for critical security operations.

Manages enterprise applications, including implementation, configuration, maintenance, upgrades, security, and user support. Partners with business stakeholders to translate operational needs into technology solutions, develop roadmaps, optimize processes, and deliver digital enablement initiatives. Coordinates projects, requirements, testing, training, vendors, and system governance while ensuring data integrity, compliance with SOX and GxP requirements, documentation, validation, and audit readiness.

Designs and supports scalable cloud data warehouses for CMS healthcare fraud, waste, and abuse analytics. Responsibilities include data modeling, healthcare interoperability, secure HIPAA-compliant governance, lineage, testing, CI/CD, automation, workflow scheduling, and technical architecture. The role integrates claims and healthcare domains using Snowflake and industry standards while collaborating with stakeholders, documenting solutions, and leading warehouse project delivery.

Owns the vision, strategy, roadmap, feature definition, release planning, and performance measurement for IT clinical solution products. Partners with business and technical stakeholders on build-versus-buy decisions, architecture, licensing, change management, KPIs, ROI, migration, risk mitigation, and product adoption. Coordinates cross-functional delivery and vendor relationships while adapting product direction to changing business needs.

Owns IT systems administration and security operations for a fully remote workforce. Responsibilities include managing Microsoft 365 and Google Workspace, endpoint and identity platforms, security tools, access controls, threat monitoring, incident response, vulnerability management, compliance evidence, disaster recovery, vendor relationships, reporting, and operational roadmaps.

Leads the strategic direction of backend and full-stack engineering, architects scalable distributed systems and microservices, and drives modernization, reliability, security, and performance initiatives. Designs APIs, data architectures, pipelines, infrastructure, and observability practices; delivers customer-facing service improvements; establishes engineering standards; and mentors engineers. Collaborates across product and technical teams to make architecture and business trade-offs and lead large-scale initiatives from vision through production.

The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.

Provides operational support, monitoring, troubleshooting, maintenance, and continuous improvement for enterprise integration services. Supports EDI transactions, APIs, file transfers, middleware, SQL processes, packaged applications, and business interfaces. Coordinates incident, problem, release, and change management; performs testing, documentation, root-cause analysis, vendor escalations, and approved enhancements. The role maintains service reliability and SLAs, supports business continuity activities, and participates in a 24/7/365 on-call rotation.

Own Flex’s IT and corporate security function as a hands-on senior individual contributor. Responsibilities include identity and access management, joiner-mover-leaver processes, Okta and Google Workspace administration, endpoint and MDM programs, SaaS governance, access reviews, security policies, awareness training, MSP management, and automation using scripts and internal tooling. The role partners with security, People, Finance, and Legal while maintaining corporate security posture across a distributed workforce.

Partners with finance and IT stakeholders to define business needs, configure and support JDE and SaaS field service systems, manage ERP integrations, design reports and data conversions, test solutions, provide production support, document processes, train users, and lead IT initiatives within the Project Controls portfolio.

Leads strategy, solutioning, and writing for complex federal proposals valued at $25M to $1B+. Shapes win themes, ensures compliance, identifies risks, partners with capture and solution teams, improves proposal operations, and mentors proposal staff. Supports multiple pursuits, large IDIQs, task orders, and AI-enabled proposal workflows while tailoring technical and management volumes to customer priorities and evaluation criteria.

Performs IT-focused Internal Control over Financial Reporting and SOX testing, including IT general controls, access, segregation of duties, and program change controls. Leads control walkthroughs, evaluates technical evidence, documents findings, tracks remediation, and coordinates with management and external auditors. Uses Alteryx, AI, and automation to improve testing efficiency. Advises process owners on control design and supports internal audit, compliance, reporting, and continuous improvement initiatives.

Partners with IT hiring managers to develop talent acquisition strategies, source and screen candidates, build diverse pipelines, and present qualified talent. Provides recruiting consultation, interview guidance, offer support, vendor coordination, TA systems maintenance, reporting, and special-project leadership. Helps maintain recruiting policies, procedures, communications, and organizational talent acquisition programs while mentoring colleagues and promoting Navitus’ employment brand.

Senior Agile Business Analyst supporting a federal case management modernization program. Responsibilities include backlog decomposition, requirements elicitation, user story development, process mapping, customer journey mapping, acceptance criteria, validation, risk management, Agile ceremonies, and collaboration with Product Owners, architects, testers, developers, and court stakeholders. The role also supports testing, business process re-engineering, technical documentation, cloud solution implementation, and continuous process improvement.

Lead the design and operation of a cloud-first IT environment, including SaaS administration, endpoint management, security, automation, email platforms, and AI-powered workflow agents. The role drives cross-functional IT projects, mentors team members, maintains standards and documentation, resolves complex escalations, and supports onboarding and escalated tickets. Key responsibilities include managing Google Workspace, Proofpoint, Slack, Okta, Jamf, Intune, and related systems while improving reliability, security, and operational efficiency.

Manages and optimizes procurement operations, Coupa workflows, supplier onboarding, purchase orders, invoices, and procurement integrations. Maps and improves business processes, implements ITGC-compliant changes, leads testing and sign-off, develops spend and supplier performance reporting, and resolves invoice and purchase order discrepancies. Drives Coupa Supplier Portal, CXML onboarding, and e-invoicing adoption while partnering with finance, accounts payable, stakeholders, suppliers, and Coupa support.

Leads secure, reliable IT infrastructure supporting distributed clinical research sites and remote employees. Manages enterprise networking, Azure and Microsoft 365 services, endpoint platforms, automation, AI-enabled operations, vendors, budgets, and technology projects. Oversees site deployments, security and compliance initiatives, service delivery, and operational improvements while recruiting, coaching, and developing technical teams.

Evaluates IT infrastructure, applications, cybersecurity, compliance, costs, scalability, and compatibility during mergers and acquisitions. Leads technology integration and separation planning, identifies modernization and consolidation opportunities, conducts IT capability and maturity assessments, recommends governance frameworks, and aligns technology strategy with business objectives. The role also prepares diligence reports and executive presentations while collaborating with internal and external stakeholders in fast-paced transaction environments.

Provides application and system support, troubleshoots issues, manages testing and deployments, develops ETL tools and reports, and conducts business analysis. The role defines requirements, identifies IT solutions, supports system integrations, documents procedures, guides team members, and communicates with stakeholders. It also applies agile practices and supports process improvements within a financial services environment.