Top Senior IT Jobs in Jacksonville, FL

Lead global and regional operational and integrated audits covering business processes, IT general controls, and application controls. Perform walkthroughs, controls testing, risk analysis, reporting, and management follow-up. Build AI-enabled automations, data analytics workflows, and tools for evidence gathering, testing, and workpaper drafting. Advise stakeholders on risks, controls, technology changes, and process improvements while helping evolve Internal Audit methodology and ServiceNow IRM capabilities.

Lead end-to-end delivery of critical IT systems initiatives and integrations across identity, service management, infrastructure, collaboration, and compliance domains. Manage a project manager, coordinate cross-functional technical teams, unblock dependencies, define program metrics, build executive dashboards, drive user adoption, and communicate technical outcomes to business stakeholders. The role also oversees tooling consolidation, documentation, training, release communications, post-mortems, and enterprise IT roadmap execution.

Leads enterprise network security architecture, engineering, and modernization across cloud and on-premises environments. Designs firewalls, WAF, DDoS protection, Azure connectivity, microsegmentation, Zero Trust, SASE, and SD-WAN solutions. Serves as a Level 3 incident escalation point, drives root-cause analysis and resilience improvements, establishes automation and DevSecOps standards, and mentors engineers. Partners with stakeholders and vendors to deliver secure, scalable network security platforms.

Manage full-lifecycle recruiting for technical and IT roles, including sourcing passive candidates, building talent pipelines, partnering with hiring managers, screening applicants, conducting initial interviews, and guiding candidates through the hiring process. The role also provides market intelligence on IT talent and compensation while recruiting for positions such as program managers, AI architects, AI engineers, technical product managers, and product owners.

Lead enterprise automation and agentic AI initiatives, owning the automation and integration stack and Center of Excellence. Build secure, reusable workflows and integration frameworks using platforms such as Zapier, Claude, and Glean. Establish governance, standards, documentation, and prioritization practices while partnering with IT, innovation teams, engineers, business stakeholders, and executives. Identify operational inefficiencies, develop automation roadmaps, and deliver scalable systems with secure data handling, access controls, human oversight, and measurable business impact.

Leads distributed on-site IT support across healthcare locations, managing technicians, coverage schedules, escalations, endpoint lifecycle, asset inventory, site readiness, and service performance. Partners with clinical and administrative leaders to maintain clinic uptime, supports healthcare technology and networking, ensures HIPAA-aligned practices, and drives standardization and continuous improvement. Requires regular travel between locations and occasional off-hours support.

Bridges fraud operations, risk, compliance, and technology teams to define and document requirements for fraud technology initiatives. Analyzes processes and data, creates user stories and workflow specifications, maintains Jira delivery artifacts, supports testing and user acceptance, and ensures solutions align with regulatory and fraud-prevention needs.

Provides operational support, monitoring, troubleshooting, maintenance, and continuous improvement for enterprise integration services. Supports EDI transactions, APIs, file transfers, middleware, SQL processes, packaged applications, and reporting. Resolves incidents, performs root-cause analysis, coordinates vendors, supports testing and deployments, maintains technical documentation, and follows ITIL, change management, security, and disaster recovery procedures. Participates in a 24/7/365 on-call rotation and collaborates with business users, project teams, and technology partners.

Develops and maintains project schedules, tracks timelines, costs, performance, and resource allocations, and prepares biweekly reports. Leads resource allocation forecasting and conflict resolution, supports ROM cost estimates, and communicates with project stakeholders. The role supports government and defense projects and requires expertise with Microsoft Project, Primavera P6, and SSI Tools, along with an active Secret clearance and ITIL 4 certification within nine months.

Writes, edits, and maintains policies, technical guides, standard operating procedures, and DoD compliance documentation for an Enterprise Zero Trust program. Develops Air Force Technical Orders, TSIPs, and I-Plans; manages document versions and deadlines; creates technical diagrams and visualizations; tracks ATO documentation; and collaborates with DoD stakeholders. Requires familiarity with classified documentation, DoD standards, and document management systems.

Leads the strategy, roadmap, development, and lifecycle management of commercial and data technology products. Oversees product teams, backlog prioritization, releases, integrations, stakeholder communication, market research, process automation, and operational improvements. Partners with operations, IT, sales, account management, clients, and external vendors to deliver scalable solutions, support commercialization, and align technology investments with enterprise objectives.

Writes, edits, and maintains DoD policies, technical guides, procedures, and compliance documentation. Develops Air Force technical orders, TSIPs, and I-Plans; manages document versions and revisions; creates technical diagrams and visualizations; tracks ATO documentation; handles classified information; and collaborates with DoD stakeholders to ensure accuracy and regulatory compliance.

Designs and optimizes Power BI dashboards, semantic models, datasets, DAX measures, and reporting solutions for identity governance and administration analytics. Partners with ETL engineers and stakeholders to validate Parquet data from Azure Synapse and SailPoint sources, establish data-quality checks, monitor refreshes, define KPIs, and document data lineage. Supports compliance reporting, access governance, audit readiness, certification metrics, and Zero Trust analytics.

Designs, deploys, and maintains Azure Kubernetes Service environments and enterprise GitLab CI/CD automation. Builds Helm charts, Kubernetes manifests, and Infrastructure as Code using Terraform, Bicep, or ARM. Supports containerization, observability, secrets management, security scanning, troubleshooting, and Zero Trust compliance. Collaborates with application teams to improve deployment reliability, scalability, and operational resilience across enterprise ICAM mission systems.

Designs and develops instructor-led, virtual, online, hybrid, and software training programs. Collaborates with government agencies, subject matter experts, and instructional designers to gather requirements and create engaging learning content, user guides, webinars, and online help systems. Applies the ADDIE process and adult learning theory, ensures Section 508 compliance, and manages training program planning, development, delivery, and evaluation. Requires U.S. citizenship and successful completion of a CBP Tier 4 background investigation.

Provides senior technical solutions advisory services, including architecture assessment, technology research, system design, product recommendations, strategic planning, lifecycle sustainment, pricing, proposals, and market studies. Focuses on Avaya and Unified Communications environments, including E911, recording, licensing, third-party support, and remote-site upgrades. Develops technical plans and presentations, advises stakeholders on cost, schedule, and quality, and may lead teams or mentor less experienced professionals.

Designs and implements ServiceNow IT Asset Management solutions using SAM and HAM modules. Responsibilities include requirements analysis, solution architecture, configuration, integrations, lifecycle and license compliance management, process assessments, stakeholder and vendor collaboration, training, reporting, and continuous improvement. The role serves as an ITAM subject matter expert and requires remote work within the Continental US with up to 10% travel.

Leads enterprise IT financial management and FinOps across AWS, SAP, software, SaaS, hardware, telecom, and vendors. Responsibilities include spend visibility, budgeting, forecasting, variance analysis, cost optimization, license management, chargeback models, executive reporting, invoice validation, contract support, and FinOps framework development. The role partners with technology, finance, procurement, business, and vendor stakeholders to optimize IT costs and connect spending to business value.

Produces, edits, and manages technical documentation, including plans, procedures, reports, and customer deliverables. Collaborates with technical subject matter experts to translate complex information into clear content, ensuring consistency, accessibility, formatting, and Section 508 compliance. Manages document versions, repositories, deadlines, and requests; performs root cause analysis on documentation issues; improves templates and workflows; and supports stakeholder communication, onboarding, and process improvement.

Build and operate AWS infrastructure for Windows and IIS applications using Terraform, CI/CD pipelines, and automation. Migrate on-premises workloads to AWS, troubleshoot application and infrastructure issues, implement monitoring and security hardening, automate patching and credential or certificate rotation, and support ECS containerization. Collaborate with application, development, and security teams while reviewing infrastructure code and maintaining production services. Occasional after-hours maintenance or outage support is required.

Produces, edits, and improves technical documentation, including plans, procedures, reports, and customer deliverables. Collaborates with subject matter experts to translate complex concepts into accessible content, manages document versions and deadlines, ensures template and Section 508 compliance, prioritizes requests, resolves documentation issues, and improves editing workflows and processes.

Leads complex enterprise IT projects and software implementations, managing scope, schedules, budgets, resources, vendors, risks, quality, and stakeholder communications. Provides project team leadership, executive reporting, process improvement, and mentorship to junior project managers. Partners across functions to deliver business value and applies Agile, hybrid project management, and AI-enabled practices.

Designs, develops, and maintains instructional curricula for Seabee Steelworkers. Responsibilities include analyzing training and media requirements, creating objectives, tests, storyboards, flow diagrams, lessons, and technology-based learning solutions. The role collaborates with subject matter experts to ensure technical accuracy and maintains the integrity of training materials and evaluation plans. Candidates need extensive Seabee Steelworker and Naval Construction Force experience, strong written communication skills, U.S. citizenship, and eligibility for an IT Level II CAC.

Leads the design, implementation, and optimization of enterprise infrastructure, cloud services, identity, endpoint management, and monitoring systems. Drives automation, security hardening, incident response, root-cause analysis, migrations, disaster recovery, and operational improvements. Mentors junior administrators, maintains technical documentation, manages vendor escalations, and supports cross-functional technology initiatives. Requires strong infrastructure, cloud, security, troubleshooting, scripting, observability, and IT service management expertise.

Leads enterprise IT operations supporting cloud infrastructure, applications, identity services, cybersecurity coordination, change governance, and end-user support. Oversees Azure modernization, ServiceNow and Microsoft 365 operations, production releases, compliance activities, incident response, vendors, contractors, and cross-functional technical teams. Provides strategic guidance on modernization, service transformation, operational readiness, and technology investments supporting federal programs and mission operations.