IT Product Manager - Blue Yonder

Reposted 2 Hours Ago
Be an Early Applicant
44 Locations
In-Office or Remote
Senior level
Logistics • Software • Transportation
The Role
Leads end-to-end WMS and LMS implementation projects across warehouse sites, covering requirements, design, configuration, integrations, testing, launch, documentation, training, troubleshooting, and production support. Manages vendors, clients, budgets, risks, schedules, communications, and project closure. Develops WMS customizations and business requirements, coordinates cross-functional teams, mentors junior staff, and ensures successful, on-time deployments.
Summary Generated by Built In

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.

About the Position

This position is responsible for the entire life cycle of Kenco’s software product such as WMS (Warehouse Management System), TMS (Transportation Management System), or BI (Business Intelligence). This position is responsible for the strategic planning, product management, implementation, and support for the software product. They will present and interact with customers and internal functional support teams to ensure project results are achieved on time and within budget and present project status and issues to executive level business personnel. Travel will be required in support of customer needs.

Functions

  • Manage the lifecycle of Blue Yonder WMS implementations, enhancements, upgrades, and operational improvement initiatives.
  • Develop and maintain implementation strategies, roadmaps, standards, and governance processes for assigned products and projects.
  • Provide leadership and oversight for contractor-led implementation teams, ensuring accountability, quality delivery, and adherence to Kenco standards.
  • Serve as the primary point of contact and subject matter expert for Blue Yonder WMS implementation activities.
  • Develop project resourcing strategies, including internal resources, contractors, implementation partners, training requirements, and project budgets.
  • Monitor and report to IT leadership, Operations, customers, and executive stakeholders on project status, risks, issues, budgets, and implementation progress.
  • Lead project planning, governance, risk management, issue resolution, and escalation activities across multiple concurrent projects.
  • Manage relationships with software vendors, consulting partners, contractors, and customer stakeholders.
  • Provide functional and technical guidance for Blue Yonder WMS solution design, configuration, testing, integration, deployment, and support activities. Utilize warehouse operations expertise to evaluate business requirements and design practical, scalable solutions.
  • Collect and analyze business requirements for large and complex customer implementations.
  • Perform feasibility studies and translate operational requirements into effective system designs. Identify business process conflicts, integration challenges, and operational risks while recommending alternative solutions. Evaluate proposed customizations, enhancements, and integrations while promoting standardization and reuse of existing Kenco solutions.
  • Ensure project deliverables, system documentation, testing results, and support transition materials meet established quality standards.
  • Develop strong working relationships with customers, Operations leadership, IT teams, software vendors, and implementation partners.
  • Lead customer workshops, project reviews, steering committee meetings, and executive-level status presentations.
  • Drive consistency across implementation methodologies, documentation standards, project governance practices, and solution designs.
  • Support knowledge transfer activities and development of internal Blue Yonder WMS expertise.
  • Assist with RFI, RFQ, and RFP responses, solution estimates, implementation approaches, and project pricing activities.

Qualifications

  • Bachelor's degree in IT Management, Computer Science, Engineering, Supply Chain, Logistics, Business, or related discipline, or equivalent work experience and technical training, is preferred.
  • Minimum of 7 years of Warehouse Management System experience.
  • Minimum of 5 years of hands-on Blue Yonder (JDA/RedPrairie) WMS experience.
  • Minimum of 5 years of experience leading software implementations, projects, or programs.
  • Strong knowledge of warehouse operations and supply chain execution processes.
  • Experience managing multiple concurrent projects and competing priorities.
  • Experience overseeing external contractors, consulting organizations, and implementation partners.
  • Experience presenting project status, risks, and recommendations to customers and executive leadership.
  • Experience within a third-party logistics (3PL) environment preferred.
  • PMP certification or equivalent project management experience preferred.
  • Experience with warehouse automation, WCS, LMS, parcel systems, ERP integrations, or distribution center startups preferred.

Competencies

  • Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization
  • Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible
  • Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy
  • Managing Transitions/ Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders
  • Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives.
  • Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization

Travel Requirements

  • This position is expected to travel approximately 25% - 50%.
  • A passport is not required, but recommended.

Benefits offered:
 

  • Medical insurance including HSA, HRA and FSA accounts

  • Supplemental insurance including critical illness, hospital indemnity, accidental injury

  • Dental Insurance

  • Vision Insurance

  • Basic Life and Supplemental Life

  • Short Term and Long Term Disability

  • Paid Parental Leave

  • 401(k)

  • Paid Time Off approximately 2  weeks (accrual begins on Day 1 of employment)

  • Employer Paid Holidays- 10 days

Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.
 
Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.

Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal’ posting.
https://www.eeoc.gov/poster
For California residents please enter or copy/paste the address below into your address bar

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy.
https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/

Skills Required

  • Bachelor's degree in Management Information Systems, Supply Chain Management, Computer Science, or a related field
  • 6-8 years of project management and WMS and/or LMS implementation launch experience
  • Proficiency in SQL
  • Experience integrating WMS systems with ERP systems, such as SAP
  • Knowledge of WCS
  • Ability to build positive professional relationships with internal and external clients and third-party providers
  • Knowledge of distribution center and logistics concepts and warehousing terminology
  • Creative and strategic decision-making skills
  • Problem-solving and root-cause analysis skills
  • Ability to manage multiple projects while meeting deadlines
  • Professional confidence, credibility, and communication skills for executive-level interaction
  • Strong business planning, analytical, metrics, financial analysis, and business model development skills
  • Ability to work independently with little to no guidance

Kenco Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kenco Group and has not been reviewed or approved by Kenco Group.

  • Strong & Reliable Incentives Incentive pay during the pandemic and abundant overtime are described as available ways to increase earnings. Feedback suggests these opportunities enhanced take-home pay during busier periods.
  • Inclusive Benefits Coverage Health, dental, and vision insurance, life insurance, PTO and paid holidays, a 401(k), and tuition reimbursement are included. Parental leave for fathers is also noted, indicating a broad core package.
  • Parental & Family Support Paid parental leave for fathers is offered in some cases. Feedback suggests this support complements the standard benefits for families.

Kenco Group Insights

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The Company
HQ: Chattanooga, Tennessee
3,033 Employees
Year Founded: 1950

What We Do

Kenco provides integrated logistics solutions that include distribution and fulfillment, comprehensive transportation management, material handling services, and information technology—all engineered for Operational Excellence. Building lasting customer relationships for over 70 years, our focus is on common sense solutions that drive uncommon value. Visit Kenco at KencoGroup.com

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