Top Analysis Reporting Jobs in Greensboro, NC

Own support analytics for User Operations: build dashboards and recurring reports, track north-star metrics (cSAT, TTR, QA, escalations), instrument Zendesk, connect support to product/customer data, quantify operational costs of bugs, and measure AI-driven support performance.

Lead business intelligence efforts to analyze complex data, define KPIs, identify operational inefficiencies, and recommend process improvements. Collaborate with cross-functional teams and executives to implement data-driven strategies, manage improvement projects, monitor resource allocation, and ensure compliance with policies and regulations.

The Business Analyst will gather requirements from clients, support project lifecycles, conduct demos, and manage change, while utilizing ServiceNow. Responsibilities include documentation and relationship building.

The Product Analyst will measure results and deliver insights on new AI products, identify opportunities, and guide product strategy through data analysis and visualization.

Manage the end-to-end data issue lifecycle for North America: intake, triage, root cause analysis, remediation planning and execution oversight. Produce IMR reporting and dashboards, maintain audit-ready records, engage stakeholders, and improve IMR processes and tooling to strengthen data quality and controls.

Own Mixpanel and partner closely with Product to turn product-level data into decision-grade insights. Define instrumentation and event taxonomy, build dashboards and notebooks, run cohort and retention analyses, design and analyze A/B tests, and collaborate with data engineers to model product event data. Document metrics, maintain a living glossary, and translate findings into actionable product recommendations.

Build, maintain, and improve AI-driven automations and data systems. Own Power BI dashboards and underlying pipelines (Python, SQL, DAX), manage complex margin/profit-share processes, create low-code AI automations (Claude, Zapier, Make), ensure data governance, and document/support solutions for company-wide use.

Manage the full data quality lifecycle for constituent records in Salesforce: deduplication, merges, data appends/enrichment, imports/exports, vendor management, audits, governance, reporting, staff training, and supervise a team focused on CRM data hygiene to support nonprofit fundraising operations.

Design, develop, and troubleshoot SAP reporting solutions, data marts, OLAP and dashboards. Translate business needs into BI solutions, follow data management processes, analyze trends, collaborate on database and architecture design, and evaluate future data delivery tools.

Design and analyze experiments, measure campaign incrementality, identify customer segments and engagement opportunities, validate tracking and anomalies, surface actionable insights, and build scalable measurement infrastructure with cross-functional partners.