Top IT Jobs in Greensboro, NC

Leads IT engineering strategy, teams, and delivery across infrastructure, cloud, networking, compliance, and client implementations. Oversees enterprise and hybrid-cloud solutions, automation, monitoring, DevOps, security compliance, and continuous improvement. Partners with executives, service delivery, sales, account management, and clients on roadmaps, technical solutions, proposals, and business outcomes. Ensures projects meet scope, budget, quality, security, and client requirements while driving scalable MSP services.

Own and improve TechTorch’s internal IT environment, including Microsoft 365, identity and access management, endpoint security, employee support, compliance, and business systems. Lead technology implementations, vendor coordination, automation, documentation, incident response, and SOC 2 and ISO 27001 operational support. Serve as the senior internal IT advisor to leadership while providing hands-on Tier 1 and Tier 2 support for a global remote workforce.

Design, develop, and modernize full-stack web applications using Java and Angular in a cloud microservices architecture. Build and deploy Dockerized services on AWS (ECS/ECR), implement REST APIs, write unit and automated tests, enforce code quality in GitLab pipelines, collaborate in Agile teams, and mentor teammates. Participate in sprint ceremonies, manage user stories, perform testing (functional, exploratory, performance), and resolve defects to deliver reliable production software.

Develop and maintain retrieval-augmented generation pipelines, including document ingestion, embeddings, vector stores, model serving, prompt engineering, and application integrations. Build evaluation harnesses, test retrieval and generation quality, execute regression and exploratory testing, troubleshoot supporting infrastructure, document runbooks, and collaborate with senior engineers on AI/ML solutions for the Department of State.

Bridges UX design and front-end engineering for federal case management modernization applications. Translates research and high-fidelity prototypes into accessible, responsive React interfaces and reusable design-system components. Ensures compliance with Human-Centered Design principles, Section 508, WCAG 2.1 AA, security, and federal digital service standards. Collaborates with product owners, developers, architects, QA, and compliance teams in Agile/SAFe environments, conducting usability validation, defining UI standards, and improving production usability and performance.

Lead implementation and ongoing management of ServiceNow Hardware Asset Management, Software Asset Management, and Software Bill of Materials solutions. Collaborate with GDIT and AmeriCorps teams to capture and deliver requirements, drive inventory management and control, and apply ServiceNow and Azure technologies. The role requires ServiceNow administration and implementation expertise, technical education or training, and at least eight years of related experience.

Creates and edits short- and long-form digital content and infographics, ensuring accuracy, clarity, quality, and adherence to editorial standards. Reviews contributor work, coordinates multiple contributors, monitors communications and topical trends, and provides scientific communication expertise. The role requires familiarity with Earth sciences and space technology, supports internet-based communication and outreach, is fully remote, and involves occasional travel.

Directs the performance, compliance, strategy, and delivery of CMS Premium Stabilization, Marketplace, and No Surprises Act programs. Oversees multidisciplinary teams, subcontractors, vendors, budgets, quality, security, analytics, reporting, and stakeholder relationships. Serves as the primary CMS liaison and strategic advisor, driving process improvement, automation, program integrity, innovation, resource planning, and alignment with broader CMS sector priorities.

Lead implementation and ongoing management of ServiceNow Hardware and Software Asset Management and Software Bill of Materials capabilities. Collaborate with GDIT and AmeriCorps teams to capture and fulfill requirements, drive inventory management and control, and use ServiceNow and Azure technologies to support mission objectives.

Lead Business Analyst to oversee BA teams across multiple scrum teams, own and decompose the product backlog, define DoR/DoD, drive PI planning, conduct process and journey mapping (Visio), capture requirements into user stories with acceptance criteria, support testing, mitigate risks, and collaborate with architects, POs, testers and stakeholders to deliver a cloud-based case management modernization.

Design, build, and maintain scalable ETL/ELT pipelines and analytics-ready data models using Python and SQL. Implement GitLab CI/CD, develop dashboards in Tableau/Power BI, perform data cleaning and analysis, support modeling and AI initiatives, document metadata, and mentor junior staff while collaborating with cross-functional teams to deliver actionable insights.

Performs continuous security, API, UI, and regression testing for CMS Marketplace systems. Develops and maintains automated Java or Scala test frameworks for REST APIs, Gatling simulations, and Scala/Selenium UI and API integration frameworks. Executes functional and manual tests, validates environments and databases, documents defects and test results in JIRA, participates in Agile ceremonies and code reviews, prepares test data, expands regression suites, and reports testing progress across releases.

Design and develop scalable cloud applications using Node.js, microservices, Azure, and AWS. Build workflow, data integration, REST API, serverless, and event-driven solutions; integrate client applications with cloud storage; implement security, testing, CI/CD, and DevSecOps practices. Optimize performance and cost, collaborate with cross-functional teams, provide technical leadership and mentorship, conduct technology research, and communicate architecture and recommendations to stakeholders.

Serves as the primary liaison between the World Trade Center Health Program and participating healthcare providers. Responsibilities include provider onboarding, training, relationship management, issue intake and resolution, portal and EFT support, cross-functional coordination, reporting, trend analysis, continuous improvement, and audit-ready documentation. The role tracks satisfaction, onboarding timeliness, case aging, portal adoption, and SLA compliance while resolving claims, credentialing, enrollment, and access issues.

Supports and improves applications and infrastructure across the technology environment. Responsibilities include analyzing business and technology data, designing and testing solutions, troubleshooting, configuration, administration, security compliance, risk identification, stakeholder collaboration, technology evaluation, and maintaining documented processes, standards, and best practices.

Supports and improves Pathward’s applications and infrastructure by performing technology analysis, design, testing, configuration, administration, troubleshooting, and operational support. Collaborates with stakeholders, evaluates emerging technologies, maintains documentation and standards, builds test data, ensures security compliance, identifies technology risks, and assists other IT teams with troubleshooting and support.

Lead enterprise member retention and customer experience strategy for Medicaid (and related lines), partner with growth and operations leaders, identify technology needs (QNXT/Salesforce), drive process improvements, analyze disenrollment data, establish performance metrics, and influence cross-functional teams to achieve membership growth and retention goals.

Deploy and maintain AI enablement infrastructure (MCP servers, AI agents, AI features in SaaS), manage service accounts and API keys, automate and containerize services, support enterprise IT systems, document integrations and runbooks, and mentor IT support staff.

Provide front-line Tier 1 IT support for El Dorado Hills office and remote employees: troubleshoot hardware/software/access issues, provision and deploy devices, manage onboarding/offboarding, maintain IT asset records, assist with endpoint projects, partner with vendors, and support physical security systems. Requires occasional after-hours support.

Lead design, implementation, and support of enterprise LAN/WAN/WLAN/SD-WAN, cloud, and data center networks. Serve as technical lead for complex infrastructure projects, provide Level 3/4 support, ensure security and compliance (CMMC/NIST/CIS/FIPS), mentor engineers, drive automation and standards, and participate in incident response and audits.

Manage technology solutions, oversee cross-functional teams, develop data governance policies, and ensure effective communication between stakeholders and IT.

The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.

The role involves developing, testing, and maintaining computer programs, supporting complex analyses, managing development efforts, and ensuring alignment with organizational methodologies.

The Test Manager designs and executes comprehensive testing processes, manages testing events, oversees engineering activities, ensures effective schedule and resource allocation, and maintains quality assurance for large-scale systems integration.

Owns the company-wide IT and cybersecurity program, including SOC 2 compliance, cloud security, penetration-test remediation, business continuity testing, endpoint management, access controls, onboarding and offboarding, AI security governance, vendor reviews, security training, incident response, and employee IT support. The role partners with engineering, HR, Finance, leadership, auditors, and healthcare customers while managing security across AWS, Heroku, Cloudflare, Google Workspace, GitHub, and related tools.