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The Palo Alto Technical Support Engineer will provide technical support for customers, troubleshoot issues, and manage support cases. Responsibilities include collaborating with engineering teams, participating in on-call rotations, and creating new offerings while ensuring customer satisfaction with Palo Alto Networks solutions.

The Palo Alto Technical Support Engineer provides post-sales technical support, managing support cases, conducting fault isolation, and collaborating with customers. Responsibilities include troubleshooting technical issues, guiding best practices, and supporting process automation efforts in a collaborative environment.

As a Palo Alto Technical Support Engineer, you'll provide technical support to customers, manage support cases, conduct fault isolation, and interpret technical documentation. You will troubleshoot various operating systems, collaborate with engineering teams, and participate in an on-call rotation while creating new service offerings.

The Palo Alto Technical Support Engineer provides technical support for customers, managing cases from ticketing to resolution, conducting root cause analysis, and offering configuration and troubleshooting guidance. This role requires collaboration with engineering teams and participation in an on-call rotation for after-hours support, while also contributing to process automation and workflow efficiency.

The Palo Alto Technical Support Engineer will provide customer and partner technical support, manage support cases, conduct fault isolation and root cause analysis, and collaborate on product operability. Responsibilities also include developing process automation, addressing complex technical issues, and supporting customers with configurations and troubleshooting.

Provide post-sales technical support for Palo Alto Networks products, manage cases from ticketing to resolution, conduct troubleshooting, provide configurations, and assist customers with best practices. Collaborate with internal teams and participate in on-call rotations as needed.

The role involves providing technical support and problem resolution for customers and partners focused on Palo Alto Networks Cortex. Responsibilities include managing support cases, conducting fault isolation, and providing troubleshooting and best practice configurations. The engineer will also collaborate with various teams and participate in after-hours support as needed.