The Associate Technical Support Engineer provides remote technical support for MiPACS customers, troubleshooting issues related to SQL queries, network configurations, and product setups. Responsibilities include assisting with QA testing, maintaining customer records, and ensuring adherence to DICOM standards and healthcare IT best practices while collaborating with other teams.

The Associate Technical Support Engineer provides remote technical support to MiPACS customers, troubleshooting issues related to SQL queries, PowerShell scripts, and medical imaging. Responsibilities include assisting customers with product setup, conducting QA testing, maintaining CRM records, and collaborating with teams for project handoffs.