Top Customer Success Jobs

Own post-sale lifecycle for Revenue & Finance Automation customers: drive retention, expansion, adoption, and account health. Act as trusted advisor on payments, billing, tax, and invoicing; partner with account teams and internal stakeholders to optimize value, surface feedback, and identify growth opportunities.

Serve as strategic post-sales partner for a portfolio of major financial services customers. Drive outcomes through executive engagement, onboarding, success planning, renewals/expansion, cross-functional advocacy, and escalation management while coordinating technical workstreams with Solutions Architects.

As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.

Manage client relationships and support software utilization for AgileAssets solutions. Focus on customer satisfaction, retention, and growth through proactive communication and technical expertise.

Own post-sales for a large portfolio of startup and SMB customers: drive onboarding, product adoption, retention and expansion. Build scalable onboarding, education, and lifecycle programs, monitor customer health, create playbooks and enablement content, and partner with Sales, Product, Engineering, and Marketing to improve the customer journey and product based on feedback. Use automation and AI to scale operations.

Own onboarding and early customer success: launch and monitor ads, websites, and funnels; diagnose and fix performance issues across ads, traffic, conversion, and lead quality; coordinate with customers and internal teams; manage multiple customers and iterate quickly to drive revenue outcomes.

Manage high-growth accounts as a strategic advisor, focusing on retention and expansion, while engaging C-suite stakeholders and leading cross-functional teams.

The Enterprise Customer Success Manager will drive customer engagement, retention, and product adoption through strategies like effective email marketing and KPI monitoring.

The role involves improving customer experience through metrics analysis, cross-functional collaboration, and managing software automation projects. Strong analytical skills and technical knowledge are essential.

The role involves enhancing customer experience for Starlink users, managing projects, and analyzing data to drive improvements in service delivery.

The Director of Customer Success at Movn Health drives referral growth and engagement with healthcare partners, focusing on revenue strategy and relationship-building while handling a full post-sale lifecycle.

The Director of Customer Success Operations oversees systems and processes for Customer Success, ensuring efficient execution across the customer lifecycle and enabling teams to focus on customer engagement.

The Customer Success Manager will manage client relationships, driving success outcomes, onboarding, troubleshooting, and coordinating with cross-functional teams on accounting and revenue processes.

The Customer Success Manager at Tabs will manage customer relationships, ensure adoption of Tabs’ AI-powered platform, proactively resolve issues, and drive success outcomes through data-driven insights and collaboration with stakeholders.

Manage and grow customer accounts in logistics, driving satisfaction, retention, and expansion through collaboration with internal teams and performance analysis.

Manage and grow relationships with customer accounts, ensuring satisfaction and expansion. Collaborate with teams to optimize freight execution and achieve performance targets.

Account team members develop and execute digital strategies, manage client relationships, track KPIs, and support account growth based on role level.

The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.

The Customer Success Manager Enterprise will onboard customers, build relationships, gather feedback for product teams, and push for upsells and case studies while ensuring customer success with the product.

As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.

Lead metrics-driven customer success programs by mapping customer journeys, increasing product adoption through training and engagement, running CDI/focus groups, providing data-driven insights, and coordinating cross-functional teams to improve retention and commercial outcomes.

The Director of Customer Success leads post-sale customer lifecycle, ensuring value realization and promoting efficient operations across various customer segments while enhancing cross-functional collaboration.

Own end-to-end onboarding and adoption for SaaS customers, build trusted relationships, drive retention and expansion, analyze customer data for growth opportunities, collaborate cross-functionally to resolve issues and inform product roadmap, and refine scalable success playbooks and automation.

As a Customer Success Manager, you will manage relationships with SMB private practices to ensure product adoption and satisfaction, translating fintech concepts for non-tech-savvy users.

The Customer Success Lead will manage a team focused on customer satisfaction, product adoption, and engagement strategies for medical practices.