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Top Customer Success Jobs
Software
The Customer Success Manager will engage with nonprofit clients to ensure they achieve their goals using Instrumentl's platform. Responsibilities include onboarding, retention, identifying upsell opportunities, and being the customer advocate. The role requires relationship building, effective communication, and program design skills.
Hospitality
The Property Support Specialist at Placemakr will oversee the execution of operational tasks related to new property onboarding, manage timelines, and budgetary responsibilities. They will train and lead on-site staff, ensure compliance with Placemakr's standards, and facilitate communication among various teams during property transitions.
Cloud • Legal Tech • Software
Implementation Specialists at Agiloft design and configure systems to optimize clients' contract lifecycle management processes. Responsibilities include collaborating with project teams, leading implementation efforts, analyzing customer data, and providing training. Candidates should possess technical expertise, strong analytical skills, and the ability to communicate effectively with customers.
Top Skills:
AgiloftAlteryxExcelMs DynamicsPower BISalesforceTableau
Featured Jobs
Healthtech
The Customer Service Representative at Hart Medical Equipment provides exceptional service as the first contact for customers, handles orders, answers questions, and resolves complaints. Responsibilities include coordinating service requests, maintaining knowledge on insurance processes, and ensuring a positive customer experience while meeting department metrics.
Artificial Intelligence • Information Technology • Business Intelligence
The Billing Specialist is responsible for generating invoices, auditing billing information, resolving disputes, and collaborating with other departments to ensure accurate billing in line with company policies. They will maintain documentation for audits, perform reconciliations, and manage customer inquiries regarding billing issues.
Software
As a CPQ/PPM Specialist, you will design, develop, and enhance Campfire’s PPM modules. Responsibilities include implementation, testing, and training of the product, gathering customer requirements, providing support, and collaborating with the programming team to enhance the product.
Top Skills:
ExcelMicrosoft PowerpointMicrosoft Word
Fintech
Lead the customer success team by developing strategies to enhance customer satisfaction and retention. Mentor team members, drive customer success outcomes, leverage data for insights, address customer escalations, and collaborate with other departments to meet customer needs and business objectives.
Software
The Customer Success Manager is responsible for building strategic relationships with enterprise-level customers, ensuring customer satisfaction, advocating for customer needs, and managing account activities to maximize revenue and product adoption. This role involves collaboration with various teams to resolve technical issues and enhance customer experience, as well as identifying opportunities for account growth.
Gaming • Information Technology
The Service Support Specialist ensures the operational uptime of online casino tables by addressing technical issues, managing incidents through JIRA and SST, and providing real-time incident management. The role involves troubleshooting software and hardware issues, coordinating with support teams, and ensuring game integrity while improving team functionality through training.
Information Technology
As a Customer Experience Representative, you will be the primary contact for customers, providing exceptional service, assisting with service orders and billing analysis, and fostering strong relationships. You'll be required to manage multiple tasks effectively and handle challenging situations. Strong communication skills and familiarity with bookkeeping and data management are essential.
Top Companies Hiring Customer Success Roles
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