Top Customer Success Jobs
The Technical Training Specialist will partner with management to execute internal training programs, manage company-wide training initiatives, create content for onboarding and other trainings, deliver and maintain programs both virtually and in-person, and handle new hire orientation and feedback.
The Customer Success Representative at Parallax drives value for customers by managing support tickets, providing timely assistance via various channels, and collaborating with other teams to improve processes. This role involves technical proficiency in the Parallax platform and advocating for customer needs.
As a Customer Success Manager, you will build and maintain relationships with customers, serve as the voice of the customer, analyze customer data to inform product development and promote customer retention, while also acting as an advocate within the organization.
Perform a variety of administrative permit functions and assist project management in obtaining permits for low voltage, CCTV Security, fire, and electrical. Coordinate and manage permits and inspections, track permits through the permitting process, gather and submit necessary documentation, and interact with city staff and government agencies.
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The Bilingual Customer Support Engineer at FireMon provides exceptional customer support for technical issues related to FireMon products. Responsibilities include managing and prioritizing customer tickets, conducting troubleshooting, collaborating on projects, and maintaining high standards of customer service. This position also requires flexibility for on-call shifts in a 24/7 support environment.
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As a Client Partner at Spotify, you will drive advertising revenue by selling various ad solutions, building relationships with clients and media agencies, and collaborating across teams to create successful campaigns. Your role will involve educating clients on using Spotify to enhance their branding and meeting advertising revenue goals.
The Customer Support Specialist at Xometry will provide top-tier service to customers across various industries. Responsibilities include communication, issue resolution, ticket monitoring, customer feedback management, and maintaining service level standards. Qualifications include adaptability, multitasking, strong listening skills, customer service experience, and an undergraduate degree or equivalent experience.
The Implementation Specialist is responsible for supporting the success of clients through end-user training, workflow development, problem-solving, and user support. They collaborate with Implementation Leads, Engagement Managers, and Product Managers to capture market demands and user needs for inclusion into the company's offerings. The specialist must understand people, care about technology, and have business acumen.
The Customer Success Manager will be responsible for managing the customer life cycle for enterprise accounts, ensuring customer adoption and growth, tracking customer health, leading strategic account plans, and resolving customer issues. This role emphasizes building relationships with clients and providing value through a strong understanding of their business objectives.
The Client Partner is responsible for managing client relationships, developing strategic advertising plans, and executing campaigns. This includes collaborating with clients to align strategies with their goals, providing data-driven insights, and driving business growth through upselling and retention strategies.
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