Top Customer Success Jobs
The Sanctions Specialist will support Mercury's efforts to monitor and mitigate sanctions risks, conduct watchlist screenings, document decisions, respond to requests, and ensure customer experience is maintained while safeguarding against sanctions violations.
The Member Care Representative provides basic to intermediate technical support for Cricut® products and services, ensuring a world-class service experience for customers. They answer inquiries, troubleshoot hardware and software issues, and enhance their product knowledge to deliver accurate information and support.
As a Customer Support Representative at Descript, you'll provide personalized multi-channel support to customers, troubleshoot issues, and update clients on their requests. Experience with multimedia editing software and CRM tools is essential. You'll champion customer needs and collaborate effectively with your team.
As a Customer Experience Specialist at RedShelf, you'll assist customers with inquiries and problems related to our digital course materials and platforms. You'll employ critical thinking and problem-solving skills to ensure customer satisfaction, managing multiple inquiries through various channels while documenting customer interactions and outcomes.
The Sr. GTM Enablement Specialist will enhance seller performance and facilitate GTM enablement through content creation, strategic management of tools like Highspot and Confluence, and collaboration with GTM teams to drive revenue. Responsibilities include auditing training programs, optimizing enablement content, and creating onboarding and upskilling programs.
As a Caring Transitions Specialist, you will provide customer service in sorting and organizing items, processing payments, and ensuring a positive experience for clients during transitions. Responsibilities include interacting with clients, managing household items, and maintaining a professional demeanor while working in a team.
Join Aperia Solutions, a Texas-based fintech firm specializing in SaaS solutions for the Payments and Compliance industries. Seeking a Client Support Specialist to build and maintain client relationships, provide expert support on software products, troubleshoot and resolve issues, and collaborate across teams.
The Service Desk Specialist provides technical support to healthcare providers and Signify Health employees. Responsibilities include managing customer inquiries via ticketing and email, resolving iOS and Windows OS issues, assisting with hardware requests, and maintaining documentation. A strong focus on customer service and collaboration is essential.
As an Operational Reporting Specialist, you will manage financial operations and reporting by ensuring accurate monthly reports, performing cash reconciliations, and analyzing discrepancies to support financial accuracy and partnership initiatives.
The B2B Client Success Manager is responsible for managing specific client accounts and ensuring the successful delivery of marketing programs. This includes overseeing project execution, preparing performance reports, and making strategic recommendations to improve campaign effectiveness.
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