Top Customer Success Jobs
The Customer Success Specialist provides proactive customer service for internal and external customers, managing orders and ensuring satisfaction for prompt product delivery. This role involves communication, problem-solving, and acting as the customer's voice within the company, addressing inquiries and managing order processes efficiently.
As a QRC Specialist - Innovation, you will implement global regulatory strategies, ensuring compliance with regulations such as US FDA and USDA, and manage submissions for novel products. You'll communicate with business partners, support product development, and maintain customer rapport, while advising on regulatory changes and conducting due diligence.
The Lead Generation Specialist will develop and nurture COI relationships, engage targets, execute email outreach campaigns, document activities in Salesforce, manage inbound inquiries, and stay updated on institutional banking trends. This role also involves creating marketing materials and representing UMB at industry events.
The Sr. Specialist/Expert Specialist role focuses on supporting meeting planning, oversight, contracts, payment execution, and compliance for Health Care Providers in the CMS HCP Contract to Pay team. The position involves collaboration with various business partners to ensure proper reporting and adherence to compliance regulations.
The Enterprise Customer Success Manager will manage relationships with partner institutions, ensuring high product adoption and satisfaction. Responsibilities include establishing success goals, conducting training, facilitating communication between stakeholders, and ensuring 100% partner renewals.
The Enterprise Customer Success Manager at Tricentis acts as a trusted advisor and project manager, guiding customers in utilizing Tricentis products for software quality success. Responsibilities include developing customer account plans, leading workshops, engaging with senior leadership, and collaborating with internal teams to ensure effective product adoption and customer advocacy.
The Field Implementation Specialist provides post-sales support during the installation and training of clinical chemistry and immunoassay instruments. Responsibilities include validating installations, identifying training needs, and delivering customer training while traveling extensively to client sites. The role requires effective communication skills and a willingness to learn Roche's systems.
As a Mid-Market Customer Success Manager, you will oversee MicroStrategy's Mid-Market accounts, ensuring strong customer relationships, high platform adoption, and satisfaction. Responsibilities include customer onboarding, account management, financial oversight, advocacy, and product training to achieve business goals.
The Senior Client Executive is responsible for managing relationships with clients on MEP plans, ensuring asset retention, conducting plan reviews, and addressing service issues. Key duties include consulting on plan design, enhancing loyalty among clients and brokers, and adhering to documentation standards for risk reduction.
As a Customer Support Engineer, you will provide exceptional technical support to customers, troubleshooting issues across software, hardware, and networks, while ensuring high levels of customer satisfaction. Your role includes clear communication, collaboration with internal teams, and maintaining product knowledge to enhance service offerings.
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