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Top Senior Level Customer Success Jobs in Boise, ID

9 Days Ago
United States
Remote
804 Employees
Senior level
804 Employees
Senior level
Artificial Intelligence • Cloud • Software • Database
The Technical Account Manager (TAM) is responsible for establishing post-sales relationships with EDB's complex customers, providing technical leadership on Postgres initiatives, and ensuring positive customer experiences. The role involves consultative engagement, assisting with strategy development, and coordinating internal and customer teams to maximize the value of Postgres investments.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+40 More
11 Days Ago
USA
Remote
3,500 Employees
Senior level
3,500 Employees
Senior level
Automotive • Big Data • Insurance • Software • Transportation
The Senior Client Success Manager will lead client-facing activities for insurance clients, ensuring growth, profitability, and satisfaction. Responsibilities include managing partnerships, overseeing financial performance, influencing internal stakeholders, and delivering insights based on key performance indicators.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+56 More
11 Days Ago
United States
Remote
87 Employees
Senior level
87 Employees
Senior level
Real Estate • Security • Software • Cybersecurity • PropTech
The Senior Director of Customer Success at CertifID is responsible for driving customer satisfaction, retention, and growth by leading a team of Customer Success Managers. This role involves standardizing engagement models, optimizing processes, collaborating cross-functionally, and implementing strategies for customer success and product adoption.
Top Benefits:
401-K
401-K Matching
Company Equity
+49 More
12 Days Ago
ID, USA
Remote
22,000 Employees
147K-267K Annually
Senior level
22,000 Employees
147K-267K Annually
Senior level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Customer Success Manager will focus on maintaining and growing customer relationships for CloudHealth offerings, developing strategic business plans, and leveraging partners for engagement. Responsibilities include growing established customer accounts, driving sales renewals, and engaging with partners regularly to enhance sales.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
12 Days Ago
United States
Remote
330 Employees
Senior level
330 Employees
Senior level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As the Customer Experience Operations Lead, you'll optimize digital customer journeys, analyze customer data for retention strategies, improve customer success processes, and collaborate with various teams to enhance customer experience. You'll also provide training, prepare reports, and advocate for customers in social media.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+67 More
12 Days Ago
United States
Remote
3,900 Employees
166K-228K Annually
Senior level
3,900 Employees
166K-228K Annually
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
As a Customer Success Manager team leader at Cloudflare, you will mentor and develop your team to enhance customer satisfaction. You will be responsible for driving customer adoption of Cloudflare solutions by collaborating with various teams, establishing performance metrics, and ensuring successful client engagements.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+60 More
12 Days Ago
United States
Remote
200 Employees
Senior level
200 Employees
Senior level
Information Technology • Sales • Software • Cybersecurity
As a Customer Success Manager, you will be responsible for onboarding customers, providing guidance on the Cymulate platform, ensuring customer satisfaction, measuring success, and identifying expansion opportunities. You will act as a trusted advisor, educating clients on best practices and new features in cybersecurity.
Top Benefits:
401-K
401-K Matching
Company Equity
+16 More
13 Days Ago
United States
Remote
1,336 Employees
Senior level
1,336 Employees
Senior level
Fintech • Machine Learning • Mobile • Security • Software • Analytics • Data Privacy
The Manager, Channel Experience will lead and optimize customer interactions via live chat and IVR, utilizing Generative AI technologies. This role involves cross-functional leadership, talent development, and strategic oversight to improve customer service operations and satisfaction, fostering an innovative team culture while driving results and clarity in complex challenges.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+68 More
15 Days Ago
7 Locations
Remote
2,800 Employees
74K-118K Annually
Senior level
2,800 Employees
74K-118K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
As a Senior Customer Success Manager at Workiva, you'll manage the customer lifecycle to ensure ROI from the Workiva platform, drive adoption, develop relationships with key stakeholders, consult on best practices, and advocate for customers internally. The role involves identifying risks, managing communication, and achieving revenue retention targets.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+54 More
19 Days Ago
United States
Remote
519 Employees
Senior level
519 Employees
Senior level
Fintech • Legal Tech • Payments • Sales • Software
As a Senior Website Services Specialist at AffiniPay, you will manage client relationships, ensure the functionality of customer websites, maintain a ticketing system, and oversee content management. You will craft web content, collaborate with internal teams and clients, and provide solutions to enhance user experiences while helping train new team members.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+48 More
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