Top Tech Jobs & Startup Jobs in Ann Arbor, MI

Manages customer relationships, sales opportunities, territory and account plans, quotations, pricing, revenue targets, and business development. Coordinates technical support, purchasing, accounts receivable, customer issue resolution, and supplier collaboration. Conducts customer visits, supports account strategies, maintains CRM records, and provides ongoing customer support within an assigned territory.

Manages complex client relationships in a banking center by completing transactions, opening consumer and business accounts, processing loan applications, and recommending financial products. The role handles escalated service needs, supports sales goals, maintains operational accuracy, follows regulatory and security requirements, and mentors associates. Responsibilities include cash and branch balancing, CRM documentation, digital banking enrollment, referrals to specialists, compliance with BSA, OFAC, CIP, and EDD standards, and assisting with audits and workflow improvements.

Leads the Product Support team’s daily operations, including scheduling, prioritization, escalations, training, documentation, and performance management. Oversees customer and technical issue resolution, monitors support metrics, improves workflows, reduces repeat contacts, and enhances first-contact resolution and customer satisfaction. Collaborates with Product Success, Engineering, Operations, and other teams to communicate recurring product issues and customer feedback. Also supports Asian-make programming and related product assistance.

Supports regional marketing campaigns, communications, newsletters, events, webinars, lead management, CRM data maintenance, partner onboarding, marketing systems, and sales enablement. Maintains contact lists, project plans, event calendars, and marketing libraries while applying brand standards and collaborating with marketing, sales, training, and operations teams. The role provides hands-on experience in marketing operations, communications, events, and partner engagement.

Prepares federal, state, and local tax returns for individuals and businesses; researches tax laws, analyzes financial records, identifies tax-saving opportunities, prepares projections, communicates with clients, maintains compliance documentation, and supports complex tax projects. The role requires collaboration with tax professionals, ongoing technical training, and development of supervisory skills.

Develops and implements customer, regional, and product pricing strategies to balance revenue and margin. Partners with Sales, Marketing, Business Development, Finance, approvers, and OEM customers to manage pricing programs, contracts, promotions, rebates, and revenue recognition requirements. Conducts competitive pricing research, models pricing impacts, supports sales initiatives, and administers pricing databases and proposal implementation across the organization.

The Head of Quality for Energy Systems leads product and manufacturing quality across the Business Unit, ensuring compliance with automotive standards and driving zero-defect performance.

Generate new business, win net-new clients, and grow strategic relationships within automotive and industrial accounts. Develop account plans, sell IT consulting services, manage customer engagements from lead generation through negotiation and closing, and exceed revenue objectives. Build relationships with Fortune 500 executives, technology vendors, and integrators while applying structured sales methodologies and AI tools to improve productivity and support data-informed execution.

Performs financial reporting and analysis, including journal entries, balance sheet reconciliations, accruals, intercompany transactions, forecasting, and budget variance analysis. Communicates financial results, prepares periodic reporting packages, and supports process improvement initiatives. Requires a bachelor’s degree in accounting, at least two years of accounting experience, GAAP knowledge, strong Excel and analytical skills, and attention to detail.

Build and own Light Labs’ Lab Operating System for high-volume laboratory operations. Responsibilities include mapping workflows, creating real-time sample visibility, identifying bottlenecks, improving turnaround time and quality, monitoring partner lab performance, optimizing staffing, and developing LLM-assisted scientific workflows. The role partners with scientists, technicians, lab leadership, engineering, and product to replace manual processes with scalable software and automation deployed across future labs.