Top IT Jobs in Ann Arbor, MI

Leads production operations for an application, database, or infrastructure area while protecting CUI and maintaining CMMC and regulatory compliance. Reviews data flows, supports incident response, remediates compliance gaps, documents incidents, triages service issues, communicates impacts, and monitors system health during after-hours coverage. Applies critical thinking, problem-solving, Agile, and Lean methods to improve operations, establish performance metrics, and support service-level delivery.

Lead the internal IT organization for a remote cybersecurity SaaS company. Own IT strategy, service delivery, infrastructure, corporate systems, help desk, security controls, vendor relationships, budgets, and operational processes. Build and develop distributed teams, oversee technology platforms and employee onboarding, manage incidents, define service metrics, and partner with Security, Engineering, People, and Finance to deliver reliable, secure employee technology experiences.

The IT Business Analyst gathers and translates business requirements into technical solutions, partners with stakeholders and product owners, manages backlogs and roadmaps, and supports project delivery. The role creates requirements and UAT documentation, tracks software development, coordinates production issue resolution, and administers Genesys Cloud contact center capabilities including routing, IVR, queues, reporting, dialers, and workflows. It also identifies process improvements and serves as a subject matter expert across supported products and programs.

Assesses enterprise information security risks, performs vulnerability and security posture assessments, and coordinates remediation across networks, systems, applications, and vendors. Develops security policies and standards aligned with SOX, PCI, HIPAA, and NIST guidance; supports audits, incident response, training, access monitoring, and security projects. Communicates technical risks and corrective actions to technical and nontechnical stakeholders while mentoring teams and managing competing priorities.

Lead and support independent verification and validation, readiness assessment, quality assurance, and project health assessment engagements for state government clients. Provide expertise in project management, software implementation, data migration, integrations, cybersecurity, testing, architecture, and organizational change. Report risks and status to executive stakeholders, facilitate client meetings, advise clients, develop staff, support training, and contribute to proposals and team growth.

Manages the statewide school-based services EHR and Medicaid billing implementation, including schedules, vendor deliverables, risks, issues, budgets, change control, governance, stakeholder communications, documentation, and project closeout. The role coordinates Agile and hybrid delivery activities, facilitates meetings and release planning, maintains project records, and ensures compliance with state and federal oversight requirements.

Develops and manages client relationships, identifies business needs, and sells technology solutions including hardware, software, cloud, cybersecurity, analytics, and professional services. Responsibilities include solution selling, prospecting, managing multi-month sales cycles and large transactions, maintaining pipeline and forecasts, preparing proposals, coordinating internal and vendor resources, and ensuring client satisfaction. The role requires outside sales experience, consultative selling skills, CRM proficiency, and strong communication and organizational abilities.

Supports Apptio TBM capabilities through configuration, maintenance, enhancements, issue resolution, data management, reporting, and quality controls. Collects and analyzes benchmark data, defines business requirements, maps processes, and partners with IT, business units, consultants, and stakeholders to solve technology-related business problems. Assists with strategy, planning, portfolio management, documentation, platform enablement, and mentoring.

Provides hands-on administration and support for identity and access management, SaaS vendors, AI tools, endpoint management, and security remediation. Responsibilities include Entra access provisioning, SSO/SAML certificate renewals, SCIM integrations, license management, ticket triage, endpoint rollouts, patching, CVE remediation, MFA changes, and documentation. The role resolves routine escalations, supports cross-platform troubleshooting, flags security concerns, and contributes to automation, cost optimization, and technology implementation projects.

Leads IT projects from initiation through closure, managing plans, deliverables, budgets, timelines, risks, issues, communications, and cross-functional teams. Establishes and improves project management methodology, PMO processes, governance, reporting, KPIs, resource planning, demand management, and project roadmaps. Partners with business leaders to align technology initiatives with organizational goals and expected benefits while ensuring compliance with quality, safety, security, environmental, and regulatory requirements.

Provides Tier 1 and Tier 2 support for a global workforce across macOS, Windows, SaaS applications, identity systems, endpoints, and AI platforms. Manages onboarding, offboarding, access, device lifecycle, and asset inventory. Develops scripts, automations, documentation, and workflow improvements while supporting executive users, meetings, events, and remote employees. Troubleshoots workplace technologies and contributes to service quality, SLA performance, responsible AI practices, and continuous IT operations improvement.

Owns the design, administration, security, modernization, and recovery of Liquidia’s hybrid IT infrastructure across Azure, servers, virtualization, storage, and enterprise networks. Provides hands-on engineering, roadmap development, disaster recovery, patching, automation, vendor direction, documentation, and onsite support for manufacturing and laboratory systems. Ensures infrastructure complies with SOX, GxP, and 21 CFR Part 11 requirements while coordinating qualification, validation, change control, and infrastructure improvement initiatives.

Provides advanced onsite and remote IT operations support across facilities, resolving complex endpoint, infrastructure, network, identity, server, workplace, and operational technology issues. Leads escalations, deployments, upgrades, incident resolution, root-cause analysis, documentation, service improvements, and coordination with stakeholders and vendors. Mentors junior analysts and supports manufacturing, warehouse, plant, and facility technology environments, including occasional after-hours maintenance and travel.

Leads indirect procurement strategy with primary responsibility for IT categories, including SaaS, cloud, hardware, telecom, and IT services. Develops sourcing roadmaps, runs competitive bids, negotiates enterprise agreements, manages renewals, and delivers savings, cost avoidance, and working-capital improvements. Uses AI and automation for spend analytics, contract review, and RFP processes. Partners with IT, Finance, Legal, and other stakeholders while managing supplier performance, compliance, and procurement process improvements.

Participate in a remote, paid interview about technology operations and strategic decision-making. Discuss how your organization manages complex technology environments, evaluates technology investments, balances daily operations with long-term strategy, and navigates internal workflows and solution criteria. Applicants should be current IT or business managers at mid-to-large organizations with direct involvement in technology operations or technical strategy.

Manage corporate system access, conduct access audits, support helpdesk and hardware operations, monitor SOC 2 compliance, and collaborate with DevOps and Security Engineering. Improve IT technology usage through requirements gathering, procurement, vendor planning, rollout, and stakeholder coordination. The role requires expertise in identity management, Apple-focused MDM, endpoint security, IT service management, compliance frameworks, and helpdesk ticketing systems.

Administers and supports PACS systems within an outpatient radiology practice, ensuring reliable technology operations, customer service, equipment use, policy compliance, and a safe work environment. The role may involve prolonged sitting, frequent standing and walking, and lifting up to 40 pounds. Employment requires successful drug and background screening.

Provides remote IT support to client administrators and end-users, focusing on phone services, configuration changes, and ticket handling through phone, email, and chat. Collaborates with team members to support customer success before and after sales. The six-month internship requires strong communication, problem-solving, organization, technical curiosity, and the ability to work independently in a home office.

IT Intern supporting employees with hardware, software, network, and device troubleshooting; assisting with installations, system maintenance, documentation, asset inventories, security monitoring, upgrades, cloud integrations, and process automation. The role also involves improving IT workflows, ensuring data security compliance, and collaborating on technology projects during a full-time summer internship.

Leads Appen’s IT function, including support, enterprise technology, security governance, automation, vendor management and team development. Owns the IT roadmap, Microsoft 365 and SaaS environment, endpoint and identity controls, SOC 2 and ISO 27001 readiness, technology spend, and AI-enabled process improvement. Partners with executives, Engineering and Product to improve service delivery, eliminate manual work, manage risk and build a scalable, high-performing IT organization.

Provides second-line remote IT support for client end users, resolving escalated Windows, macOS, Microsoft 365, identity, Intune, application, printing, and collaboration issues. Manages onboarding, offboarding, access changes, endpoint deployment, patching, and security compliance. Works within ticket priorities and service-level objectives, documents solutions, creates knowledge articles, identifies recurring problems, and escalates infrastructure issues with detailed troubleshooting information.

Leads the design, implementation, administration, integration, testing, and enhancement of Veeva Vault RIM. Translates business requirements into functional specifications, manages application roadmaps, supports GxP compliance, oversees internal and external technical resources, and drives system optimization. The role also provides troubleshooting, root-cause analysis, user support, data migration assistance for M&A activities, and technology guidance involving emerging technologies and AI.

Supports governance, monitoring, and IT General Controls for third-party relationships and external users. Responsibilities include due diligence, risk classification, identity and access oversight, least-privilege reviews, access certifications, MFA and DLP monitoring, incident escalation, remediation tracking, audit support, reporting, business continuity and disaster recovery activities, offboarding controls, process documentation, and stakeholder coordination across IT, security, compliance, legal, HR, and vendor management.

Own corporate IT operations while automating identity and access lifecycles, SaaS administration, endpoint security, compliance evidence generation, and IT support. The role includes Okta and SCIM provisioning, MDM management, OS patching, encryption baselines, license reclamation, audit readiness, runbook standardization, and Tier 1/2 support. The engineer will use Python, Bash, APIs, and AI coding tools to replace manual processes with policy-driven workflows and advise Finance and HR on tool administration.

Recruiting and training opportunity for individuals seeking careers in IT. The company offers free technology training, project examples, placement assistance, accommodation, relocation support, resume marketing, immigration filing support, and expense assistance. Candidates may have any degree and experience with any technology. OPT, CPT, H-4, L-2 EAD, H-1B, green card holders, and U.S. citizens are accepted.