Top IT Jobs in Ann Arbor, MI

The role involves managing user accounts, administering ITSM platforms, improving system performance, and providing technical support, focusing on IT service management best practices.

Lead planning, execution, and delivery of enterprise technology projects. Manage scope, timelines, budgets, resources, risks, vendors, and stakeholder communications across Agile, Scrum, and Waterfall environments. Oversee software development, technology implementations, cloud transformation, application modernization, and other enterprise initiatives while coordinating cross-functional teams and multiple concurrent priorities.

Lead global IT operations for a HIPAA-regulated healthtech company, managing a small support team and hands-on ticketing. Build and maintain systems for compliance and visibility, optimize vendor costs, implement security/onboarding processes, drive process improvements with KPIs and automation, and serve as primary IT liaison to leadership and partners.

Serve as IT Infrastructure Project Manager for public sector clients, delivering networking, wireless, UC, and data center/security projects on time and within budget. Manage schedules, budgets, vendors, stakeholders, risks, QA, and multiple concurrent projects. Provide client-facing communication, financial reporting, and leadership of internal and external teams while ensuring project profitability and adherence to methodology.

Provides first-line technical support for corporate offices and data center environments. Responsibilities include troubleshooting users, installing and maintaining hardware and software, monitoring servers and networks, managing accounts and access permissions, enforcing security policies, maintaining asset inventories, creating knowledgebase content, training users, and supporting upgrades, cloud migrations, and infrastructure projects.

Lead AI/ML strategy, architecture, development, deployment, and operationalization for CMS mission environments. Design predictive analytics, automation, and decision-support systems; oversee data pipelines, MLOps, model validation, explainability, and bias mitigation. Integrate secure AI solutions with cybersecurity, governance, compliance, and risk management requirements. Develop RAG and agentic AI capabilities, transition prototypes to production, advise stakeholders, support audits and governance reviews, and mentor engineering teams.

Provide senior technical leadership and architectural oversight for large-scale EHR ecosystems. Define enterprise engineering strategy and roadmaps, ensure interoperability, scalability, availability, and cybersecurity, lead architectural governance and incident RCA, mentor engineering teams, coordinate with product owners and integrators, evaluate emerging technologies, and support proposals and customer engagements.

Leads multiple IT infrastructure implementation projects, including network, voice, wireless, cabling, telecommunications, branch openings, relocations, renovations, and technology upgrades. Manages scope, schedules, budgets, vendors, procurement, documentation, installation, testing, stakeholder communications, and operational readiness. Partners with Engineering, Facilities, Support, contractors, and business teams to ensure compliant, successful deployments.

Lead a global IT support team, drive AI-first ITSM transformation (ServiceNow->Atomicwork), own ITSM processes and SLA governance, partner on JML/identity automation with Platform Engineering, manage vendors, run cross-functional programs, develop regional specialists, and participate in on-call escalations. Position requires East Coast timezone alignment and ~25% international travel.

Lead corporate IT and security for a fast-growing quantum-AI hardware company: manage identity, endpoints, MDM, SSO/MFA, EDR/SIEM, Zero Trust, SOC 2 readiness, physical security, procurement, vendor relationships, incident response, documentation, and AI tool governance while building and directing a small team of contractors and future hires.

Drive national sales and account growth for IT cooling equipment, services, and software. Develop strategic customer relationships, pursue new business, manage channel partners, lead proposals and negotiations, forecast revenue, analyze market trends, and represent the company at industry events. The role requires technical knowledge of HVAC, mission-critical infrastructure, power quality, and data center solutions, along with strong commercial, communication, and relationship-management skills.

Provide frontline and advanced application support for radiology imaging workflows: incident triage, user provisioning, configuration changes, DICOM troubleshooting, monitoring interfaces, coordinating with networks/storage/vendors, maintaining SOPs and knowledge base, delivering end‑user training and on‑call doctor support to meet SLAs.

Lead end-to-end IT sourcing for hardware, software, SaaS, and security services. Develop sourcing strategies, run RFx and negotiations, draft and manage contracts, perform market and TCO analysis, mitigate risks, manage supplier performance, and align cross-functional stakeholders to optimize cost, performance, and vendor portfolios.

Leads IT engineering strategy, teams, and delivery across infrastructure, cloud, networking, compliance, and client implementations. Oversees enterprise and hybrid-cloud solutions, automation, monitoring, DevOps, security compliance, and continuous improvement. Partners with executives, service delivery, sales, account management, and clients on roadmaps, technical solutions, proposals, and business outcomes. Ensures projects meet scope, budget, quality, security, and client requirements while driving scalable MSP services.

Bridges UX design and front-end engineering for federal case management modernization applications. Translates research and high-fidelity prototypes into accessible, responsive React interfaces and reusable design-system components. Ensures compliance with Human-Centered Design principles, Section 508, WCAG 2.1 AA, security, and federal digital service standards. Collaborates with product owners, developers, architects, QA, and compliance teams in Agile/SAFe environments, conducting usability validation, defining UI standards, and improving production usability and performance.

Lead implementation and ongoing management of ServiceNow Hardware Asset Management, Software Asset Management, and Software Bill of Materials solutions. Collaborate with GDIT and AmeriCorps teams to capture and deliver requirements, drive inventory management and control, and apply ServiceNow and Azure technologies. The role requires ServiceNow administration and implementation expertise, technical education or training, and at least eight years of related experience.

Creates and edits short- and long-form digital content and infographics, ensuring accuracy, clarity, quality, and adherence to editorial standards. Reviews contributor work, coordinates multiple contributors, monitors communications and topical trends, and provides scientific communication expertise. The role requires familiarity with Earth sciences and space technology, supports internet-based communication and outreach, is fully remote, and involves occasional travel.

Lead Business Analyst to oversee BA teams across multiple scrum teams, own and decompose the product backlog, define DoR/DoD, drive PI planning, conduct process and journey mapping (Visio), capture requirements into user stories with acceptance criteria, support testing, mitigate risks, and collaborate with architects, POs, testers and stakeholders to deliver a cloud-based case management modernization.

Design and develop scalable cloud applications using Node.js, microservices, Azure, and AWS. Build workflow, data integration, REST API, serverless, and event-driven solutions; integrate client applications with cloud storage; implement security, testing, CI/CD, and DevSecOps practices. Optimize performance and cost, collaborate with cross-functional teams, provide technical leadership and mentorship, conduct technology research, and communicate architecture and recommendations to stakeholders.

Supports and improves applications and infrastructure across the technology environment. Responsibilities include analyzing business and technology data, designing and testing solutions, troubleshooting, configuration, administration, security compliance, risk identification, stakeholder collaboration, technology evaluation, and maintaining documented processes, standards, and best practices.

Supports and improves Pathward’s applications and infrastructure by performing technology analysis, design, testing, configuration, administration, troubleshooting, and operational support. Collaborates with stakeholders, evaluates emerging technologies, maintains documentation and standards, builds test data, ensures security compliance, identifies technology risks, and assists other IT teams with troubleshooting and support.

Lead enterprise member retention and customer experience strategy for Medicaid (and related lines), partner with growth and operations leaders, identify technology needs (QNXT/Salesforce), drive process improvements, analyze disenrollment data, establish performance metrics, and influence cross-functional teams to achieve membership growth and retention goals.

Deploy and maintain AI enablement infrastructure (MCP servers, AI agents, AI features in SaaS), manage service accounts and API keys, automate and containerize services, support enterprise IT systems, document integrations and runbooks, and mentor IT support staff.

Provide front-line Tier 1 IT support for El Dorado Hills office and remote employees: troubleshoot hardware/software/access issues, provision and deploy devices, manage onboarding/offboarding, maintain IT asset records, assist with endpoint projects, partner with vendors, and support physical security systems. Requires occasional after-hours support.

Lead execution and tracking of Manufacturing IT strategic roadmaps. Manage programs/projects, map dependencies, report actionable plans, liaise between technical and business stakeholders, and leverage AI/RPA and automation to drive operational efficiency in automotive manufacturing environments.